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Holiday Inn Ponce & Tropical Casino

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Holiday Inn Ponce & Tropical Casino
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306 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Bournemouth, United Kingdom
Reviewed 1 week ago

Stayed here for 10 days in February '17, not our first choice as we normally stay at the Hilton Ponce Golf and Casino resort. I will not be going back, it is seriously out of date and needs modernizing. I cannot understand how this Hotel gets good reviews, they must all be relatives !! This is a copy of the...

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Thank Antman1961
Irvine, California
Reviewed 1 week ago

I and a friend took a road trip from San Juan to this city and used this hotel as a tour base. The location was ideal. The price was fair. The beds and room were average. I slept well and that is what matters most to me. I had the included breakfast and that met my expectations. I gave the...

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Thank Eric B
Reviewed 2 weeks ago

I walked into the lobby of this Holiday Inn around 4:30 a.m. after catching a red-eye from Orlando. I was on a business trip with no car, so I was pretty much stuck there until the next day, when I'd have to again, catch a red-eye back out. The lobby was a deep-freeze and must have been in the high...

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Thank 2016andiamo
Reviewed 4 weeks ago

We stayed here for one night on our way from Fajardo to Rincon. The hotel is a decent drive from the centre of Ponce, but we wanted a quiet place which was easy to park. We found that here. The hotel is a bit dated, but the rooms were big and also clean. Also nice pool and Casino for those...

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Thank Prashant S
Reviewed 4 weeks ago via mobile

Let's just say that I was expecting a lot more from my past experiences at other holiday inns and from the photos. The room was damp and musty. When the maid would come in, she would crank the ac to 65 and it was freezing! We would come in and adjust it to 72. It didn't take long to smell...

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Helpful?
Thank Tony M
IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Hello Tony M! Thank you for your feedback regarding your stay at Holiday Inn Ponce & Tropical Casino, Perto Rico. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry we fell below your expectation regarding housekeeping, shower experience and the pool. We will address these concerns. We take all reviews positive...

SAGAMORE HILLS
Reviewed 5 weeks ago

We selected this hotel because there were several things around the area we wanted to visit. It turned out to be an excellent choice. The room was comfortable. The staff was very helpful. We had a rate which include breakfast. One morning we were offered a buffet. The other mornings were had three "made to order" selections to choose from....

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Thank GWP917
Reviewed 14 February 2017 via mobile

I was at first having mixed feelings about booking this Hotel considering the mixed reviews. Grant it the hotel is not the embassy suites or Ritz Carlton, but if your looking for a place for a low cost and clean place to sleep and clean up this is a perfect selection. Besides why spend $200 and up a night if...

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1Thank dwayne f
Boulder, CO
Reviewed 10 February 2017

Had some doubts when booking the hotel, based on prior reviews. The room was very clean and well appointed. The staff was most gracious and friendly. I don't usually like casino-type hotels but this is not Las Vegas - no noise to bother you and the distance from Ponce is a plus.

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Thank elkabelka
Reviewed 5 February 2017 via mobile

Ponce PUERTO RICO keeps getting better..Gotta admit that this isn't my fathers HOLIDAY INN..very impressive staff and it's nicely located off number 2 and situated on a hill overlooking the highway from a distance and beautiful seaside views of the Carribean..Very Clean, nice pool very cordial staff..There is a 24 hour casino and the bar with live music is open...

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Helpful?
Thank SenDelgado
Lizmarie, Sales Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Dear SenDelgado, Thank you for your great five-star review!! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I hope you enjoyed the game! We look forward to welcoming you back soon.

Fenton
Reviewed 31 January 2017 via mobile

Beautiful view. close to restaurants and shops but. Nothing really on site. Walked the desert and beach. Casino is small and not a lot of food choices there-well only 1. clean. Bar and small restaurant.

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1Thank ZombieMommers
IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Hi ZombieMommers! Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked the view from our property and found our location convenient. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Para informaciÏŒn en Español, haga click: Holiday Inn Ponce HotelBeautifully nestled on top of a panoramic mountain with a breathtaking view of the Caribbean Sea and the Historical City of Ponce known as the City of Museums. The Holiday Inn Ponce Hotel & Tropical Casino offers 116 renovated and spacious guest rooms and junior suites with individually climate control air conditioners and private balconies. Privileged location - El Tropical Casino located in our main lobby opened 24 hours daily. We are located just one mile from the Speed and Splash Water and Racing Theme Park and only 7 miles from the new Costa Caribe Golf Course. Easy access to the heart of Ponce and the tourists zone. Located 80 miles from the main airport Luis Munoz Marin in San Juan and only 12 miles away from the regional Mercedita Airport. Smoke detectors & fire sprinklers. Olympic size pool and kiddy pool with a breathtaking view of the Caribbean Sea. Banquet and meeting facilities for up to 300 persons. Wheel Chair Accessible and non-smoking rooms available. Locally acclaimed restaurant 'Tanama,' Ponce's Nouvelle Cuisine. Live music Friday and Saturday at the Barlavista Lobby Bar with a breathtaking view of the pool and Caribbean Sea. Game Room. Fitness Center. El Tropical Casino is open daily 24 hours with the newest tropical atmosphere. ... more   less 

Additional Information about Holiday Inn Ponce & Tropical Casino

Address: 3315 Ponce Byp, Ponce 00728-1502, Puerto Rico
Region: Caribbean > Puerto Rico > Ponce
Price Range: $167 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ponce & Tropical Casino 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Ponce And Tropical Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Ponce Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ponce & Tropical Casino staff and other travellers.
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Questions? Get answers from Holiday Inn Ponce & Tropical Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there are any”
  • Room furniture - this has seen better days
 of 5 bubbles Antman1961, 14 Mar 2017 | Read review
“Rooms with a view... higher floors. East facing-- city, sunrise and beach view. West facing-- beach/sunset view.”
 of 5 bubbles mireyak2013, 8 Jan 2017 | Read review
“stay else where cheaper or bring your own mattress”
 of 5 bubbles TroyN52, 22 Nov 2016 | Read review
“King Suite are spacious and with a great view.”
 of 5 bubbles Bruttusp, 6 Sep 2016 | Read review
“The queen bed rooms are very spacious,,will try a King next time.Everything was so beautiful at this location..”
 of 5 bubbles mokim693, 4 Aug 2016 | Read review
5 of 5