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Hilton Ponce Golf & Casino Resort

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#1 of 7 Hotels in Ponce
Certificate of Excellence
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Hilton Ponce Golf & Casino Resort
Hilton Ponce Golf & Casino Resort
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1,451 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Ponce Golf & Casino Resort
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Showing 1,241: English reviews
Eastvale, United States
Reviewed 9 February 2016

This was the dirtiest hotel I have ever stayed. The floor tiles looks ok however the dirty grout in between the tiles was a different story. If you look towards the floor close to the wall you will see how dirty the tile grout is in the rest of the room. Restroom door from inside had some white splashes on...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Himal J
HiltonPonce, Front Office Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear Guest, Thank you for taking the time to write us about your experience at the Hilton Ponce. We appreciate your feedback and apologize that you were not positively impressed with the cleanliness of the room. Please accept our most sincere apologies. At the Hilton Ponce Golf & Casino Resort we are always striving to heighten the level of service...

New York, United States
Reviewed 8 February 2016

Highly recommend! The property is stunning. Staff is terrific! ENJOYED the buffet lunch twice. Lovely place to stay. Also, love the freedom of the local wild life -- who get to roam the property with ease.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Lisa G
Minneapolis, United States
Reviewed 6 February 2016

Friendly staff. Always clean. Great breakfast. Great outdoor bar. The Ocean Tower room are great as they provide ocean view and listening to the waves instead of the pool. The new huge format TV screen by the bar is a bit distracting but I suppose it will be great for the football games.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Andrzej M
Reviewed 4 February 2016 via mobile

I've stayed at the Embassy Suites in both Dorado and San Juan, and also at the Caribe Hilton. This property is by far my favorite. The hotel is very clean and spacious. The rooms are also very nice and all have a view of either the pool area or beach and the Caribbean Sea. Staff is very polite, the made...

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2Thank Jackomoipa
Rochester NY
Reviewed 1 February 2016

I spent over 250 days in Hilton hotels in 2015. The Hilton Ponce has the best staff that I have ever experienced. Hotel is well prepared and clean. Golf course is a lot of fun to play and 27 holes for $62 mid week. Nightly BBQ buffet was excellent and well priced at $25. Gold and diamond members get free...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Robert E
Baltimore, Maryland
Reviewed 31 January 2016

I cannot say enough about the customer service, which was outstanding. Special kudos to Jose, the concierge, who was spot-on with all his recommendations, and sent us to some wonderful, out-of-the-way locations as well as the expected ones. If you are going to be in the area on a Saturday, be sure to ask him about the

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Thank Costumecustomer
Chicago, Illinois
Reviewed 31 January 2016

We only stayed one night but I wish we stayed longer. We had the ocean front view with patio. It was gorgeous, we could sit on the patio and see the beautiful grounds and the gorgeous ocean. They have two beaches, the one by the golf course is the best. They will take you over in the shuttle. The pool...

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Thank shanchicago
Los Angeles, California
Reviewed 25 January 2016

We had a great experience in our first time in Ponce, and had such a great welcome at the Hilton with Jose checking us in. He was very professional and so welcoming, and got us in our room with an easy check in and complimentary breakfast. Our room was very nice and spacious, and the view of the ocean and...

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Thank MCDesign29
Florianopolis, SC
Reviewed 24 January 2016

I am a Hilton Honors member, I was not offered any of the benefits of my membership even after I complained.....Will never stay there again. Food to forever and was cold when it arrived. Lousy attitude by the front desk staff.

Review collected in partnership with Hilton Hotels & Resorts
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3Thank JA L
HiltonPonce, Front Office Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear guest, Thank you for your feedback in regards to your stay. We are really sorry you had a disappointing experience during your last stay with us. Please accept our deepest apologies for the inconvenience. We are constantly striving to heighten the level of service in our hotel and will certainly take internal actions as needed. We look forward to...

Brooklyn, New York
Reviewed 22 January 2016

This was our second visit to the resort. We enjoyed it almost as much as the first visit two years ago but there are signs it needs a fresh infusion. When we checked in we were told out reserved king room was not available, just separate full-beds. When I said this was unacceptable the front. Desk offered a room with...

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1Thank Mark T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
La Cava
La Cava
Cuisines: Contemporary, Latin, Puerto Rican, International
Sancho's Sushi Bar
Sancho's Sushi Bar
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An extensive beachfront resort strategically located minutes from downtown Ponce, with easy access to most business and tourist attractions and landmarks of the South and Southwest Puerto Rico regions, like Castillo Serralles, La Guancha, Guanica Dry Forest, Cabo Rojo and Ponce Museum of Art, Ponce Airport and Sea Port. Amenities include direct beach access, championship golf course, 24/7 full service Casino, fitness center, rooms and suites with balconies and ocean views, and an ample range of meeting and banquet venues with business center support. ... more   less 

Additional Information about Hilton Ponce Golf & Casino Resort

Address: 1150 Caribe Ave., Ponce 00716, Puerto Rico
Region: Caribbean > Puerto Rico > Ponce
Price Range: $192 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Ponce Golf & Casino Resort 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Ponce Golf Hotel Ponce
Hilton Ponce Golf And Casino Resort
Hilton Ponce Hotel
Hilton Ponce Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Ponce Golf & Casino Resort staff and other travellers.
58 questions
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Questions? Get answers from Hilton Ponce Golf & Casino Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront patio room”
  • Patio Oceanfront Room
 of 5 bubbles ericao219, 23 Mar 2017 | Read review
“Best resort on the south side of the island”
 of 5 bubbles 655lalita, 11 Feb 2017 | Read review
“Ocean side, even though they say so can't see the ocean , you can.”
 of 5 bubbles buschick2014, 24 Jan 2017 | Read review
“ocean view”
 of 5 bubbles FedericaRoma_Italy, 21 Jan 2017 | Read review
“Ocean Towers has a better view and is much quieter.”
 of 5 bubbles Pnpn1219, 10 Jan 2017 | Read review
5 of 5