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Dorado Beach, a Ritz-Carlton Reserve

Travellers' Choice award winner
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 1,386*
USD 1,050*
USD 1,386*
USD 1,386*
USD 1,050*
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Dorado Beach, a Ritz-Carlton Reserve
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811 Reviews from our TripAdvisor Community

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Showing 785: English reviews
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Houston, Texas
Reviewed yesterday NEW

Great Hotel! Love the Fish Tacos at the beach. Plunge pool amazing! Love East beach for privacy with wife! Gabriel the butler was very accommodating. The location was peaceful. But far from San Juan. We had to pay minimum $75 one way to go party and play casinos and $75 back to hotel ($150 ouch). Needless to say we stayed...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Tony C
Reviewed 1 week ago

I could not agree more with the other 3 stars reviews on this site. The property grounds are awesome. The family loved having bikes to explore the resort. The rooms are designed perfectly, and ours had an amazing outdoor plunge pool and a magnificent view of the ocean on the west side. The entire property was truly breathtaking, and although...

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1Thank Hriveratpa
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear Hriveratpa, I would like to thank you for your review of the resort. I am glad that you enjoyed the facilities and the property but disappointed that you felt we did not deliver on the service based on the price. I would very much appreciate you contacting me at your convenience so that I can further understand what were...

Reviewed 1 week ago

Amazing location and facilities. Worldclass SPA! However, for the price, the service and value for money is very, very poor. The service staff is rather snobby and lacks basic resolution skills. And if you are a loyal Marriott platinum memeber...you get nothing.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank James B
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear James B, Thank you for your review of your stay with us. I appreciate your comments regarding the Spa, location and facilities that you felt the stay was disappointing as we fell short on the service delivery. I would very much appreciate your time so that I can further understand what occurred during your stay. I can be reached...

Reviewed 1 week ago

I prepaid the entire amount for a plunge pool suite for a friend's wedding. Remus who calls himself the #2 Manager was extremely rude. He told me "Let me tell you how things work around here" Then he said "The normal deposit we handle is between 20 and 30 thousand" How snobby! I ended up choosing to not attend the...

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1Thank Nayo M
Remus P, Hotel Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear Nayo M, The genuine care and comfort along with the privacy and security of all our guests will always be our highest mission. Rates, deposit amounts or any other private information are at no point disclosed or discussed with other guests. As per your requests we have canceled your reservation and refunded your deposit. You should see the amount...

Boston, Massachusetts
Reviewed 2 weeks ago

We left 5 days early. I'm not even sure if the hotel knew we were there. We were completely forgotten about, and everything cost an arm and a leg, including drinks, which began at $18. Ridiculous. I was resentful by day 2. Gyms, however , were gorgeous.

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank 128joannao
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear 128joannao, I want to thank you for your review and I appreciate your candor. I have discussed with my team and unfortunately we do not have further information on this isolated incident. Would you be so kind to contact me at the resort at your earliest convenience as I would truly appreciate understanding what happened so that I may...

Lexington, Kentucky
Reviewed 3 weeks ago

Very Beautiful reserve with Reasonable prices except food. Food choices poor and restaurants limited menus. Staff were excellent, customer focused, used our names and tried to please. Cleanliness exceptionable.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank fredj929
Reviewed 3 weeks ago

Beautiful location / Lovely Facility with the most attentive, polite, and genuine staff that I have ever experienced at any other hotel or lodging facility. My only suggestion is to come prepared for the possibility of rain showers. Our visit was late April - early May and we experienced significant rainfall. Also, take advantage of the complementary bicycles....just bring along...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank 51ericz
Reviewed 3 weeks ago via mobile

Wow! This property is amazing! I've been to two islands in Hawaii and I felt like I was in Hawaii only it was just 3 1/2 hours away! My husband and I hadn't been away just the two of us in 17 years and we needed a quiet, secluded place to relax and unwind. This was the place. It exceeded...

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2Thank KMBM1114
Chicago, Illinois
Reviewed 3 weeks ago via mobile

Wonderful place with beautiful rooms and a great beach. Would have been five stars but service was less than expected. Too many instances where we were disappointed with the attention given to various minor things that arose during our stay. Staff was all smiles and friendly but often unresponsive. It's a great place but they need to refocus on training...

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6Thank Timothy B
Boston, Massachusetts
Reviewed 3 weeks ago via mobile

Let me say this is paradise !!! Absolutely one of the most beautiful resorts I have been to ! The service is impeccable from check- in to the ambassadors to the pool service the restaurants every person who works there is by far the most professional I have been around!! It is a must visit if your looking at the...

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2Thank jnj0619

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Somewhere between idyllic and perfection sits a Puerto Rico resort of such intimate luxury and rare character, it calls to those who believe every journey should be a voyage of discovery. Once a 1,400-acre sugar plantation owned by the Livingston family, Dorado Beach caught the eye of conservationist visionary Laurance S. Rockefeller, who in the 1950s transformed the lush landscape into one of Puerto Rico’s most exclusive luxury resorts. With its serene coastline, private residences, spa sanctuary, golf courses and a harmonious sense of place that blends masterfully into the natural surroundings, Dorado Beach, a Ritz-Carlton Reserve invites guests to arrive spellbound – and depart speechless. ... more   less 

Additional Information about Dorado Beach, a Ritz-Carlton Reserve

Address: 100 Dorado Beach Drive, Dorado 00646-2058, Puerto Rico
Region: Caribbean > Puerto Rico > Dorado
Price Range: $1,114 - $3,482 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dorado Beach, a Ritz-Carlton Reserve 5*
Number of rooms: 114
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Dorado Beach, a Ritz-Carlton Reserve staff and other travellers.
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Questions? Get answers from Dorado Beach, a Ritz-Carlton Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plunge pool rooms are amazing”
Hriveratpa, 22 May 2017 | Read review
“Avoid this hotel at all costs. I lost over 2,000 in deposits”
nay0m, 17 May 2017 | Read review
“Beach view.. wow!!”
Luxbohemiantraveler, 28 Apr 2017 | Read review
“Get ground floor room with plunge pool or multi-bedroom villa for larger group.”
Hockey0519, 5 Apr 2017 | Read review
“Rooms on the East side will give you a great view and from my experience are more quite.”
300JeffS, 3 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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