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Hyatt Hacienda Del Mar

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Hyatt Hacienda Del Mar
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570 Reviews from our TripAdvisor Community

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Showing 551: English reviews
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New Jersey
Reviewed 3 days ago NEW

Plusses, overall, a nice resort with good service. the pools and hot tubs are attractive and well kept. Nice beach with good surf. Minuses, the rather hulking, abandoned complex on half the property detracts a bit from the overall aesthetic. Noisey HVAC in the bedroon. For some reason there is a $20 a day add on "resort fee". I'm not...

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Helpful?
Thank Mark C
Jon D, Resort Managers at Hyatt Hacienda Del Mar, responded to this review

Good Morning Mark C, Thank you for staying with us and and glad you enjoyed your stay. I will review the HVAC in the bedroom and I apologize for the inconvenience. In regards to the resort fee this includes free parking, daily newspapers, complimentary coffee, incoming & outgoing faxes, daily on-site activities, local calls, business center computers with printer &...

Cleveland, Ohio
Reviewed 3 days ago NEW

Just returned from a week stay at the Hyatt Hacienda Del Mar and wished we could have extended our stay! I did read all the reviews prior to coming down from the cold state of OH and found them to be accurate except pictures and words still can not describe the paradise that San Juan and Dorado has to offer....

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1Thank Insurance4U
Reviewed 4 days ago NEWvia mobile

Lovely resort with incredible facilities. Lovely view of the ocean and access to pool and jacuzzi, tennis, badminton and fitness center. Ricardo and other staff were excellent and friendly . Family friendly

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1Thank Pooja B
Reviewed 5 days ago NEWvia mobile

My husband and I have stayed numerous times at this resort. We love it as our home base in between our day trips and overnight trips to Culebra. Notes to management: please return coffee access to all day. As owners we have missed the unlimited availability to the fantastic coffee. Perhaps you would increase access in the Owners Lounge if...

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1Thank IslandExplorer1234
Flower Mound, Texas
Reviewed 5 days ago NEWvia mobile

Our stay was perfect. The staff was great. Upon check in Erik was so helpful, getting us packets of information about local sites to see. The grounds are beautifully kept and so many palm trees. The view from our room was of the ocean! This is a great place to bring family or just kick back and relax. And that...

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2Thank PawsClubK
Catonsville, Maryland
Reviewed 1 week ago NEW

This is a timeshare. Not that it's a bad thing, but it is a timeshare. We booked through hyatt and had we not spoken to other guests, we wouldn't have known - but it makes sense when you realize. The advantage to a timeshare property, imo, is that you get a lot of amenities and aren't charged typical tourist prices....

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Helpful?
Thank Daniel G
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Morning Daniel G, Thank you for your recent stay with us here at the Hyatt Hacienda Del Mar. We appreciate all of the details and compliments you have shared on TripAdvisor. We have been recently completing many upgrades at the resort and continue to strive for excellence. With that being said the overall review does not meet our expectations...

Birmingham, Alabama
Reviewed 1 week ago via mobile

The Hacienda Del Mar is a nice escape during the US winter months. The grounds are tropical and well kept. The hot tubs are welcoming, and the bar/restaurant by the beach has excellent hamburgers and fish tacos. We visited for the second year in a row and we were just as pleased this year. Be sure to snorkel the cove...

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1Thank Natalie D
Reviewed 1 week ago via mobile

A great place for family vacation and relaxing by the beach. They have lots of activities by the pool like aqua zumba, salsa lessons, yoga and my personal favorite the food! Best breakfast, lunch, dinner and service all in one place. You have to try their ceviche! Big shoutout to Felix at the bar for his amazing service the entire...

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4Thank Frances A
Wapwallopen
Reviewed 1 week ago via mobile

Hyatt Hacienda was the perfect way to begin our stay in Puerto Rico. The staff is friendly and accommodating. The rooms are spacious and clean. The grounds, pool, beach, recreation areas and the restaurant are in good condition and easily accessible. The stand out areas for us were the front desk staff, restaurant staff and equipment rental staff. All were...

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3Thank Sheryl P
Rochester, New York
Reviewed 1 week ago via mobile

We stayed one night at the hacienda Del Mar, rented a car from the airport and drove as we were cruising out of the port the next day. We arrived after 12 hours of travel at 4p with children. The lady behind the front desk was terrible which just set the stage for our stay. Our room wasn't ready although...

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Helpful?
Thank treandtaj
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Treandtaj, I truly apologize for the experience that you encountered at our resort. This is certainly not our expectations we have set forth for our staff. I would like to speak with you personally to retrieve additional details regarding your stay so I can make sure to address accordingly while also reviewing specifics with the staff that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Discover the beauty and charm of Dorado, Puerto Rico in luxury. Hyatt Hacienda Del Mar, A Hyatt Residence Club invites you to experience paradise and true serenity at this beachfront resort, located just 25 miles from San Juan and situated on the famed Dorado Beach. Your worries and cares will drift out to sea with the warm tropical breezes as you soak up the sun on our private beach or poolside. Play a round of golf at one of the nearby championship golf courses or rejuvenate with a spa treatment at the Spa Del Sol. Plan a day trip to the El Yunque Rainforest or soar through the skies like an eagle hang gliding. Fun in the sun awaits with nearby water sports including windsurfing, jet skiing, snorkeling, kayaking, catamarans, deep-sea fishing and horseback riding. Visit historic Old San Juan founded in 1591, explore the Camuy Caverns–third largest cave system in the western hemisphere–or take a free tour of the Bacardi Rum Distillery. Let our friendly, professional staff take care of arranging your activities both near and far. Hyatt Hacienda Del Mar features spacious studio, one-bedroom and two-bedroom beachfront accommodations, some of which include full kitchens and jetted spa tubs. Enjoy on-site amenities like tennis, mini-golf, basketball court, sand volleyball court, game room and a state-of-the-art fitness center featuring LifeFitness equipment, free weights, exercise cycles, and treadmills. Enjoy lunch and your favorite tropical drink at the Blu Bohio Bar and Grill or take it surfside if you wish. At the Hyatt Hacienda Del Mar on Dorado Beach, you'll discover all the fun, sun and excitement that have made Puerto Rico a legendary getaway. Please contact the resort directly to reconfirm your reservations if necessary. This is a non-smoking resort. Guests must be at least 21 years of age to check-in. ... more   less 

Additional Information about Hyatt Hacienda Del Mar

Address: 301 Carr 693, Dorado 00646-2205, Puerto Rico
Region: Caribbean > Puerto Rico > Dorado
Price Range: $181 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Hacienda Del Mar 3.5*
Number of rooms: 162
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Also Known As:
Hyatt Hacienda Del Mar Hotel Dorado
Hyatt Hotel Dorado
Hyatt Resort Dorado
Hyatt Dorado
Hyatt Cerromar
Dorado Hyatt
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Hacienda Del Mar staff and other travellers.
67 questions
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Questions? Get answers from Hyatt Hacienda Del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a room on a high floor. Better beach view”
 of 5 bubbles 625markc625, 19 Feb 2017 | Read review
“Higher up is nicer. The older building--to left of the entrance--is nicer because it has better views and kitchen has pantries.”
 of 5 bubbles FChristiansen, 22 Jan 2017 | Read review
“Fourth floor or above for view of the beach.”
 of 5 bubbles bzdaknva1, 6 Jan 2017 | Read review
“Higher floors provide more ocean views”
 of 5 bubbles Stwilkinson, 5 Jan 2017 | Read review
“If you want a view of the ocean you need to be on the 5th floor or above.”
 of 5 bubbles dexterfam, 29 Dec 2016 | Read review
5 of 5