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Holiday Inn Mayaquez & Tropical Casino

TravelocityUSD 150*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 177*
USD 150*
USD 177*
USD 150*
USD 177*
USD 150*
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Holiday Inn Mayaquez & Tropical Casino
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272 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Newark, New Jersey, United States
Reviewed 12 September 2015

I have stayed here on several occasions. This hotel is clean and comfortable. security is really good. There is a bar, restaurant, and casino on site. Ruben Rosado, Manager, was exceptional. Also, the Front Desk clerk Maria Mojica was very accommodating and polite. The internet can use an upgrade. Otherwise, as always a good experience overall for a 3 Star.

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Helpful?
Thank Cee1818
Seaville
Reviewed 25 August 2015

Stayed here for 6 nights and we were quite comfortable each and every night and day. The staff was excellent, the room just as you would expect at a Holiday Inn-comfortable and clean. This Holiday Inn has a restaurant and night club and also a casino. The club we visited our first night and found it to be pretty cool...

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Helpful?
Thank Bob D
Charlotte, North Carolina
Reviewed 21 August 2015

Family of eight ( 4 adults and 4 kids ). Stayed for just one night as we drove around the Western end of the island. Check in was easy. Room was clean and spacious. It was a Friday and night and night club and casino were very busy, but it didn't affect our stay. Would definitely stay here again. Can't...

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Helpful?
1Thank RicoRicky
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear RicoRicky, We certainly appreciate you taking the time to convey your thoughts regarding your stay with us. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. We sincerely hope that the next you you visit Mayaguez...

Reviewed 24 July 2015 via mobile

Hotel has a small casino but nice good atmosphere fat tuesdays is great good music and good food and open till late !!! Pool is ok and rooms were ok but there was a very strong scent of some sort of cleanser since you got to your floor it was to the point that i had to cover my nose...

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Helpful?
Thank Viviana T
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Viviana T, Thank you for taking the time to review our property. I am pleased to note that you liked the facilities, food quality and rooms at the hotel. We are committed to providing our guests with the highest quality of services and facilities. It is regrettable that you were let down by the overwhelming scent in your room...

Reviewed 24 July 2015

My co-workers and I stayed at this particular hotel while we were working in the Mayaquez area. We arrived Tuesday evening just in time to join the Manager's Reception which included an open bar along with some great appetizers. A few of my co-workers and I skipped going out to dinner because we were full after enjoying all of the...

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Helpful?
1Thank camrenettra
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear camrenettra, Thank you for taking the time to post a review of our hotel. I’m very disappointed to hear about your experience on your recent stay. Please accept our apologies for the issues you experienced particularly with the internet connection. The feedback we receive from our valued guests, like you, enables us to target problem areas. If there is...

Puerto Rico
Reviewed 18 July 2015

I was amazed this hotel was better than an expensive hotel I just stayed in. The rooms were super comfy and clean, the staff was great. I really liked it, the casino is tiny but for those who enjoy gaming it would be a nice place.

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Helpful?
Thank Anixa G
Gillett
Reviewed 16 July 2015

I stopped by just to try out the casino...was disappointed that the table games did not open till noon (so I did not stay to play as it was 10:30). Clean place with adequate staff...nothing fancy. There are about 6 table games and a fair selection of slot machines. Watch for the entrance to the property as it seemed hard...

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Helpful?
Thank Mommacassy
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Mommacassy, Thank you for sharing your recent experience at our hotel. We appreciate the nice comments you wrote about our cleanliness and that you found our facilities to your preference. However, we’re sorry we fell below your expectations regarding the Casino hours of operation. Rest assured, we shared your feedback with the teams concerned for review, as we endeavor...

New Port Richey, Florida
Reviewed 9 July 2015 via mobile

Loved the stay very nice people they had casino, restaurant , club I will recommend this hotel to everybody close to the beach in cabo rojo near the town mayaguez I was there for 7 days loved it want to go back

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1Thank edwin v
Logan, Utah
Reviewed 27 June 2015

Three nights here were not enough!!! The staff is very friendly and helpful, especially a parking lot security guard named Fonzie. When I asked for help finding a restaurant and later a beach, he enthusiastically gave excellent directions and recommendations. Later he recognized me in the parking lot and asked how the meal and the trip to the beach had...

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Helpful?
1Thank John S
San Juan, Puerto Rico
Reviewed 22 June 2015

Nice hotel located near University of Puerto Rico - Mayaguez has a casino, pool and a small restaurant where you can get a light dinner. Service was good, although I had a broken knee no one from staff offer to help me. Security is ok and room was clean. A typical Holiday property.

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Helpful?
1Thank Isoto620
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Isoto620, Thank you so much for your review of our hotel. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the facilities and room cleanliness. I am very disappointed to hear that you did not receive any offer of assistance from the staff. We are hospitality...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Region: Caribbean > Puerto Rico > Mayaguez
Price Range: $166 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaguez
Mayaguez Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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