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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
La Concha Renaissance San Juan Resort
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7,086 Reviews from our TripAdvisor Community

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There are newer reviews for La Concha Renaissance San Juan Resort
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Showing 6,819: English reviews
Sydney, Australia
Reviewed 7 February 2015

Managed to get this hotel as a bargain, and didn't regret a single moment of it. Despite the low price, this hotel was big on nearly everything - the most important of which was customer service. Upon checking in, the receptionist told me that there were options for our hotel room, either one with a king sized bed and a...

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7Thank Thalius
Vancouver, Canada
Reviewed 7 February 2015 via mobile

Great service and splendid space by the pool. Great service: thank you Johannes Schaeffer! I'm a big fan of La Concha, have been for several years. Had dinner at La Perla in the hotel yesterday. More formal and sophisticated. More $ of course. And excellent as well!

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2Thank Olivier V
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Olivier V, Thank you for taking the time to write about your stay. I will be sure to share your comments with our staff as they work hard to make sure you have an amazing experience. Looking forward to welcome you again soon! Saludos, Luis R. Rivera General Manager

Hartly, Delaware
Reviewed 7 February 2015 via mobile

Perfect atmosphere, perfect location, perfect everything. So many diff places to lounge and relax while enjoying a drink. Right on the beach. As well as in the main restaurant strip. Everything was within walking distance. Staff very professional and endearing. Worth every penny. Will be coming back!

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Thank Rebecca M
DeWitt, Iowa
Reviewed 7 February 2015

This property is beautiful and well maintained. The beach is easily accessible from the pool area. Pools are clean and have tons of loungers around them. I loved the adult only pool for reading and relaxing. The beach tends to be more crowded and the water is very rough. Keep and eye on small children. The rooms are very spacious...

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2Thank JSchawl
New York City, New York
Reviewed 6 February 2015

This is an ok resort. However the management needs to put an end to people who are not staying at the hotel from using the pool, sauna, and beach facilities. Why pay $$$ and not get prime spots at the pool due to locals/ people from other hotels "moving in" and crowding you out? It would seem a simple thing...

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5Thank zmobile1
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos zmobile1, It is standard procedure from our security staff to request keys to anybody coming from the beach area, since it's a public beach. Anybody can come into our restaurants and enjoy the food, however the pools and the fitness center are out of reach. I will be sure to share your review with our security team as they...

Raleigh, North Carolina
Reviewed 5 February 2015

We changed resorts from the Hilton Condado to La Concha on our second day. No comparisons. We loved every minute of our stay here. We are so going back soon. The beach was really beautiful and the waves were huge. I would like to see a lifeguard on duty there though.

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6Thank chuckrose08
Atlanta, Georgia
Reviewed 5 February 2015

I travel to San Juan often for business and find this to be the best all around place to stay. The staff are helpful especially Christina who works behind the scenes at the front desk. She has been extremely helpful, courteous and friendly anytime we have stayed at the La Concha. The restaurant staff at the Voga restaurant are very...

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1Thank Steve N
Killeen, Texas
Reviewed 4 February 2015

I would not necessarily recommend this property for anyone looking for a good ambience. We spent most of our Monday at the main pool area. It took one hour for a waiter to approach us for drink/food orders, and another 20 minutes to receive 3 simple beverages. The drinks were delicious and refreshing and the prices seemed about right for...

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6Thank LuluLymaris
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos LuluLymaris, Firstly, I would like to thank you for taking the time to advise of your recent stay at La Concha Resort. I was very disappointed to read that you didn't enjoy your experience during your stay with us.. I have shared your comments with our staff since it is only through feedback such as yours that we are...

Saint Charles, Missouri
Reviewed 4 February 2015

Arriving in San Juan Jan 19, tired from the trip, needing a good night's we booked a suite at the La concha for the evening. There is something magical having the bellman recognize you, calling your name and saying "welcome home familia." Suddenly the weight of a frosty winter, the stress of making airport connectios melt away as room door...

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1Thank Nineunder
Reviewed 4 February 2015

Hotel is on par with a resort all inclusive hotel, however it is not all inclusive. Restaurants were very expensive. Teenage boys moved into the room beside ours half way through the week, yelling and slamming doors til 5am. Their guests were pounding on our door and pushed their way into our room when we answered, thinking they were at...

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1Thank Deanna H
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Deanna H, Thank you for writing. We are not all inclusive, however, we do offer packages that include different options regarding food. Next time, feel free to ask for these options with our reservations department. Regarding the noise inconvenience with the room next door, we did warn the adults in the room and per our knowledge they were quiet...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $330 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Luxury Hotel in San Juan
#3 Romantic Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
284 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view for sure!!!!”
 of 5 bubbles V9424EDluism, 23 Feb 2017 | Read review
“High floor, ocean view..”
  • View from our room on the 11th floor
 of 5 bubbles 265kimy, 22 Feb 2017 | Read review
“The suites are great with ocean balconies, very clean and you have a kitchen to make your own cocktails.”
 of 5 bubbles steverM5149TL, 21 Feb 2017 | Read review
“Get a beach side view for sure!”
 of 5 bubbles I8620KIemilyc, 21 Feb 2017 | Read review
“We're on the 10th floor and on the east side (newer end). Awoke 4 a.m. to construction during the week.”
 of 5 bubbles staudts, 20 Feb 2017 | Read review
5 of 5