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01/10/2017 02/10/2017
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    La Concha Renaissance San Juan Resort

    1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico
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    01/10/2017 02/10/2017
    USD 228*
    USD 221*
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    USD 228*
    USD 221*
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    USD 228*
    USD 221*
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    Overview
    • Excellent60%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “suite tower” (361 reviews)
    “felix perez” (96 reviews)
    “ocean view” (588 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from La Concha Renaissance San Juan Resort
    Special Offer: Member Rates
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    Rooms
    1 Oct.2 Oct.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,578)
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    1 - 5 of 7,280 reviews

    Reviewed yesterday

    Can't say enough good things about this property. I previously stayed in the Marriott for work and then tried this hotel due to billing issues. I was not disappointed. Breakfast was complimentary for elites and delicious. The views at this hotel were ok as I...More

    Thank KateTnyc
    Reviewed 3 days ago

    I am very disappointed in my recent experience with the La Concha Hotel in San Juan, Puerto Rico. Moreover, I am appalled by the lack of customer service demonstrated to me by Robert Palmero. I found him to be unprofessional, unapologetic, uncaring, condescending, and void...More

    5  Thank ptearns66
    Response from Mike R, Manager at La Concha Renaissance San Juan ResortResponded yesterday

    Thank you for taking the time to share your recent experience at La Concha Renaissance Resort with us. Every process put in place in our hotel is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn...More

    Reviewed 5 days ago

    I am truly on the fence with my stay at this hotel. Where to start... When my daughter and I walked in, the lobby was FANTASTIC! Very modern and sleek. Great start. We arrived early and were able to get our room. The woman who...More

    4  Thank Ms_HarlemTraveler
    Response from Mike R, Manager at La Concha Renaissance San Juan ResortResponded yesterday

    Thank you for taking the time to share your recent experience at La Concha Renaissance Resort with us. I am sorry to learn that your most recent stay was not what you had anticipated. We strive to maintain the highest standards for our valuable guests....More

    Reviewed 6 days ago via mobile

    Very beautiful place. All pools were really nice. Friendly and helpful staff. We were there for 5 days including during hurricane Irma and situation was handled extremely professionally. Although it was a challenging situation, we felt safe and taken care of. We had a suite...More

    5  Thank vl1782017
    Response from Mike R, Manager at La Concha Renaissance San Juan ResortResponded yesterday

    It was our pleasure welcoming and serving you at La Concha Renaissance Resort. We take great pride meeting our guests' expectations. For new reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958....More

    Reviewed 6 days ago

    We stayed here over the the labor day long weekend for 3 nights. Check in: Upon arrival there was a long line at the check in desk. Understandably it was a long weekend, so we were prepared for lines everywhere. The check in process at...More

    1  Thank GuyaneseMadness
    Response from Mike R, Manager at La Concha Renaissance San Juan ResortResponded yesterday

    Thank you for taking the valuable time to share with us your feedback, which helps us improve our hotel's effectiveness and service. We truly appreciate that you not only shared with us your stay highlights, but also recommendation on what you consider we can improve....More

    CasaBlanca Hotel
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    Dorado Beach, a Ritz-Carlton Reserve
    891 reviews
    #1 of 3 hotels in Dorado
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 215 - USD 479 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in San Juan
    • #2 Business Hotel in San Juan
    • #3 Romantic Hotel in San Juan
    • #4 Luxury Hotel in San Juan
    • #6 Family Hotel in San Juan
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 483
    • Reservation Options
    • TripAdvisor is proud to partner with HotelPower, Booking.com, Marriott, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, TripOnline SA and getaroom.com so you can book your La Concha Renaissance San Juan Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • La Concha Hotel Renaissance ,
    • Renaissance San Juan ,
    • San Juan Renaissance
    Add Photo Photos
    Traveller (4706)
    Room & Suite (1222)
    Pool & Beach (871)
    Dining (207)
    Hotel & Grounds (2585)
    Bathroom (100)
    Business Centre & Event Rooms (15)
    Family and Play Areas (5)
    Nearby
    CasaBlanca Hotel
    961 reviews
    4.24 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,479 reviews
    .40 km away
     
    Sheraton Old San Juan Hotel
    2,374 reviews
    4.08 km away
     
    Dorado Beach, a Ritz-Carlton Reserve
    891 reviews
    24.05 km away
     
    Nearby Restaurants
    Serafina San Juan
    2,944 reviews
    .06 km away
    Ben & Jerry's Condado
    855 reviews
    .07 km away
    Pinky's West
    1,319 reviews
    .09 km away
    di Parma Trattoria
    857 reviews
    .08 km away
    Nearby Attractions
    Condado Beach
    1,148 reviews
    .07 km away
    Casino del Mar at La Concha Resort
    204 reviews
    .26 km away
    Ashford Avenue
    269 reviews
    .06 km away
    Plaza Ventana del Mar
    102 reviews
    .10 km away
    Ask a question
    Questions & Answers
    Dara R
    15 September 2017|
    AnswerShow all 2 answers
    Response from Astrid E | Property representative |
    Hi Dara and thank you for contacting us. We recommend that you book our City View Suite which includes two queen size beds. You can also book the Ocean View Suite with one king size bed and a sofa bed. Should you have... More
    0
    Votes
    oteliaf0
    14 September 2017|
    AnswerShow all 4 answers
    Response from Astrid E | Property representative |
    Hi Otelia and thank you for contacting us. We would recommend an Ocean View Suite, which includes a King Size bed and a sofa bed in the living room. You can also book the City View suite with two double beds. Should you have... More
    0
    Votes
    Jonathan M
    30 August 2017|
    AnswerShow all 10 answers
    Response from Astrid E | Property representative |
    Hi Jonathan and thank you for contracting us. Our 4 pools are open 24 hours a day and since all beaches in Puerto Rico are public, they are open 24 hours a day too. Should you have any other questions, please don't hesitate... More
    1
    Vote
    Room Tips
    "If you need to cook, get a room in the suite tower. Otherwise, the oceanview rooms seem great!"
    Read review
    "Slight smell prob from less ventilation in the tower suites."
    Read review
    "The views are great in most rooms so, just make sure you don't look like a local or the staff will follow..."
    Read review
    "opt for ocean view, always."
    Read review
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