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La Concha Renaissance San Juan Resort

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2 Dec.3 Dec.
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,993)
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All reviews suite tower felix perez ocean view lobby bar new tower la concha renaissance adult pool sliders main pool beautiful resort chairs and umbrellas great beach concierge desk resort fee condado area solera pools
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1 - 5 of 7,658 reviews
Reviewed 5 days ago

The Bad: Check in was chaos even with small amount of people in line (5). Took 30 minutes. Also -stay away from ocean tower. All day construction heard at ocean tower even at the beach. Bed sheet had mud on it (ew). Platinum members get...More

2  Thank 316bobz
Response from Padin, General Manager at La Concha Renaissance San Juan ResortResponded 3 days ago

We would like to thank you not only for choosing La Concha Renaissance Resort as you hotel destination in Puerto Rico, but also for sharing with us your insightful feedback. We apologize for the mishap encountered in the Front Desk, and we can assure you...More

Reviewed 5 days ago via mobile

My friend and I are finishing up girls trip, and we've been staying at La Concha. Our time here has been the most amazing. Our room is comfortable, with an amazing view of the ocean. House keeping is wonderful, coming in to freshen up in...More

1  Thank 205erink
Response from Padin, General Manager at La Concha Renaissance San Juan ResortResponded 3 days ago

What a flattering hotel experience review to receive from such a valuable guest. At La Concha Renaissance Resort our priority is to provide our guests with a personalized and memorable hotel experience, and we are very pleased to read we achieved our mission during your...More

Reviewed 6 days ago

First let me start by saying that I'm number 29th in my region for TripAdvisor reviews and normally write short and sweet reviews, this one required more details so bear with me. I stay with family and friends for a destination wedding in La Concha...More

2  Thank Carlos R
Response from Padin, General Manager at La Concha Renaissance San Juan ResortResponded 3 days ago

The time taken to share with us your valuable feedback, which is key in order for us to provide our guests with a flawless hotel experience, is truly appreciated. However, it is important to point out a coupe of details regarding this situation. When our...More

Reviewed 1 week ago via mobile

I stayed at the La Concha hotel in San Juan Puerto Rico while working for FEMA. The noise level was unbearable and the parties continued all night. After numerous complaints to management the noise continued. I checked out and would definitely not recommend this hotel...More

2  Thank 435gds
Response from Padin, General Manager at La Concha Renaissance San Juan ResortResponded 6 days ago

The time taken to share with us your feedback, based on your most recent experience at La Concha Renaissance Resort, is appreciated. We are sorry to read our hotel's lifestyle is not what you had anticipated. However, we want to thank you for choosing us...More

Reviewed 1 week ago

The rooms are big, comfortable, and many face the ocean . The Condado area is filled with great restaurants, gourmet $, and local Caribbean food very affordable and good. There you can catch tours to all over the Island and visit historic Old San Juan,...More

1  Thank _leticia_rossy
Response from Padin, General Manager at La Concha Renaissance San Juan ResortResponded 6 days ago

Thank you for taking from your valuable time to share with us your enjoyable hotel experience at La Concha Renaissance Resort. It will always be our pleasure to welcome and serve you with the high service and hospitality standards our team members are known for....More

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Questions & Answers
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Fernando B
15 November 2018|
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Response from ParksloperBrooklyn | Reviewed this property |
Contact the hotel.
22 October 2018|
AnswerShow all 6 answers
Response from Astrid E | Property representative |
Thank you for contacting us. It our pleasure answering your inquiry. Here is the information about our breakfast buffets at Delicias: Continental Buffet $16 per person: Delight yourself with our selection of tropical... More
Hayley A
17 October 2018|
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Response from Astrid E | Property representative |
Good afternoon and thank you so much for contacting us. Regarding our Ocean Front Rooms, some of them do not have balcony, and others do; these are divided between balcony and step out french balcony. In our hotel, the only... More
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