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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
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6,871 Reviews from our TripAdvisor Community

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Showing 6,621: English reviews
Elk Grove Village, Illinois
Reviewed yesterday NEW

This hotel was amazing! The staff was superb! Anything I asked the front desk, they delivered. I have never had such an amazing experience at a hotel! The pools are great and clean. The restaurants are good too. Our room faced the ocean and I can't complain about that! The hotel is very clean and is located on the main...

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Thank Kapanda
Bronx, New York
Reviewed 2 days ago NEWvia mobile

My second time to PR and yet again amazing! Thanks to David Flores and his staff they made our stay special. We had some issues with our WI-FI. Never connected. And the elevator need some fixing. But besides that David seriously made us forget about the WI-FI. Lol Made us feel like VIP. Can't wait to go back!

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Helpful?
Thank maice88
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

The time taken to share with us your excellent feedback on the outstanding service and hospitality provided by David, is truly appreciated. Please, rest assured we will share your review with him for going above and beyond during your visit. For future reservations and the best available rate for your next stay at La Concha Resort, you can contact us...

Sofala, Australia
Reviewed 2 days ago NEW

The pictures don't do this hotel justice. It's gorgeous wherever you look. The staff are very welcoming and they gave us a lovely room which was spacious and had very comfy bed and pillows. It was nice and bright too which makes a massive difference to me. There are a number of restaurants within the hotel and the ones we...

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Helpful?
Thank charrlotteuk60
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for sharing with us such flattering comments on your recent experience at La Concha Renaissance Resort. We take great pride exceeding our guests' expectations and we truly hope that this is the first experience of many more remarkable and memorable ones to come. For future reservations and the best available rate for your next stay at La Concha...

A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

Stayed here 6 nights for my anniversary in beachfront room, very clean with beautiful views. Our overall stay here was very nice. The beach was beautiful, the area was nice. A couple restaurants within walking distance as well as two pharmacies and souvenir shops. I must say the highlight of our stay was the extremely welcoming and friendly staff! We...

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Thank A TripAdvisor Member
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We are flattered to read that you chose our hotel to celebrate your anniversary. Thank you for choosing La Concha Renaissance Resort and letting us serve you the way we are known for. For future reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your service,...

Reviewed 2 days ago NEWvia mobile

My best friend and I visited San Juan, Puerto Rico this past weekend and it was an amazing trip! We got to the hotel at around 8pm and was immediately greeted by one of the managers, David Flores. He was so welcoming and made us feel like family right away! He asked if we were hungry after travelling, of course...

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Helpful?
Thank emelyn r
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

There's nothing our team members won't do so that you feel right at home from the moment to enter our hotel. Thank you for taking the time to share with us such a wonderful experience. For future reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At...

Reviewed 3 days ago NEW

Great hotel all round. Found a decent deal online and it included breakfast which was good. It was really nice to have the extra space and light of the balcony and nice to look out and see the sea .... very relaxing. The location is key as it's amazingly good for everything....eating out, shopping and very safe. Great 4 star...

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Thank Matt1099
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We are pleased to read you had an all around enjoyable stay. It was our pleasure hosting you in our resort and we hope to do it again very soon. For future reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your service, Mike Rivera Hotel...

Harrison, New York
Reviewed 3 days ago NEW

A recommendation from a friend and a quick phone call and I booked last minute plans to La Concha for Thanksgiving. We have never been to Puerto Rico before but we didn't need a passport and wanted to go somewhere different. The Hotel was great and the manager Michael was always around and willing to help with any questions. The...

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Thank helenp162
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We are pleased to read you had an exceptional stay for Thanksgiving and that you enjoyed everything our hotel has to offer. We hope to have the pleasure of welcoming you back in the near future for another remarkable and flawless visit. For future reservations and the best available rate for your next stay at La Concha Resort, you can...

Reviewed 3 days ago NEW

This past weekend I traveled to San Juan, Puerto Rico for the first time with 3 other girlfriends. We wanted to get away and experience something new. This resort was beautiful and clean. Some of the down falls were the multiple mosquitoes in room 101 and arriving on a sold out day, which they were unable to accommodate double beds....

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1Thank debbie c
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for such a flattering review about your recent stay at La Concha Renaissance Resort and the outstanding service and hospitality received by Héctor and the Solera restaurant team. Team members like them go above and beyond so that guests have a smile when they leave and we are very fortunate to have them. For future reservations and the...

Tampa
Reviewed 3 days ago NEW

The place is set up very nice but they need to do something about the elevators we got stuck for 20 mins. We were told that they were having problems. The hotel was nice and clean. It was close to places to eat and stores.

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Helpful?
Thank Evelyn P
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

It was our pleasure welcoming you at La Concha Renaissance Resort and we would like to thank you for taking the time to share with us your valuable feedback. We are in the process at the moment of renovating our elevators, so please rest assured that the mishap encountered on your recent visit will not occur in a future stay,...

Reviewed 3 days ago NEWvia mobile

Excellent client service. On that particular day, there is a lot of people moving around for the costume parties. I was in the lobby and was attended by a super fast bartender. His name is Jose Colon, he has charisma and good taste when it comes to mixing flavors. I had a great time. Recommended to get out of the...

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Thank Lumarie C
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We couldn't be prouder of our Lobby Bartender José, who has so many skills and knowledge on the bar scene. He has traveled the world representing Puerto Rico in bartending competitions and we are lucky enough to have him as part of our team. We are pleased to read his that dedication and service made your stay that much more...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $322 - $796 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Business Hotel in San Juan
#3 Romantic Hotel in San Juan
#3 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
257 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room #101, we caught a lot of mosquitoes”
 of 5 bubbles debbiecC2287VZ, 7 Dec 2016 | Read review
“If you wish to go to a place just to relax then this is the hotel for you.”
 of 5 bubbles dayofrelaxsation, 7 Dec 2016 | Read review
“The Cabanas are not on the beach side of the hotel.”
 of 5 bubbles kimberlyh486, 4 Dec 2016 | Read review
“Go on U-tube to view rooms. I believe the suites will be your best choice.”
 of 5 bubbles TheFranticDancer, 2 Dec 2016 | Read review
“Ask for Ocean view. The price is not much higher and the views are spectacular”
 of 5 bubbles RussellH745, 2 Dec 2016 | Read review
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