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Cervantes

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Cervantes
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493 Reviews from our TripAdvisor Community

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Showing 449: English reviews
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Toronto, Canada
Reviewed 3 days ago NEW

Booked the hotel and was pleasantly surprised. The staff were very friendly and helpful. They helped us book trips and activities, which one might argue is their job, but they did so willingly and always with a smile. we had some dietary needs which they helped us meet without a grumble .

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Helpful?
Thank 155019Nikki
CervantesprGM, Fron Desk Agent at Cervantes, responded to this review

We are so glade you had an amazing time with us. It was a pleasure to have you with us and help you the best we can. We hope to see you soon.

Jurupa Valley, California
Reviewed 5 days ago NEW

We arrived late for this hotel due to our plane leaving late, then the taxi had a flat tire on the way to this hotel. We stayed here because it was close to the Cruise port and we could walk there. There a Starbucks on the corner also. When we arrived it was late so the Security person checked us...

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Helpful?
1Thank LOVE2TRAVEL2LAKES
Cardington, Ohio
Reviewed 2 weeks ago

We loved the location of the Cervantes. The check in person was very friendly and helpful to get to our room. They made sure we had directions and recommendations for dinner in the evening. There was some noise from traffic but they had ear plugs in the room to use if you needed them.

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1Thank BDrouhard
tulsa
Reviewed 3 weeks ago

So good right from arrival to departure and - the stay !! Lovely rooms and sheets and bathrooms - quiet and classy. The staff was friendly and helpful all around ! Probably spoiled me to any other OSJ hotel ....

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1Thank WestTulsatraveler
Reviewed 3 weeks ago via mobile

We had a great stay in Cervantes Hotel. Location is extremely convenient in the middle of Old San Juan. Walking distance to anywhere in Old San Juan. Very close to the Cruise port (but Royal Caribbean docks bit further). Our rooms (3 & 4) were clean, comfortable, and with nice view of the street. Stephanie and Glinda were extremely helpful...

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Thank Martin H
Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

My husband and I stayed here the weekend of The Sanse festival (we had no idea at the time how amazing it was-or that there would be no where to park!) the staff was so helpful considering there was no parking, anywhere! They helped us find parking and showed us everywhere to go for good music and food! Would HIGHLY...

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Thank mk6676
San Juan, Puerto Rico
Reviewed 4 weeks ago via mobile

Excellent service and friendly staff! Quiet and cozy boutique hotel in a great location in beautiful Old San Juan. Beautifully furnished confortable room. It is walking distance to excellent restaurants, bars , shops and historic sites.

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Helpful?
Thank Hector69
Columbia, California
Reviewed 4 weeks ago

Loved the young people working here. Super friendly and service oriented. Restaurant was closed and had no information about re-opening. Complimentary Breakfast was in that closed restaurant, so it was a nice setting with basic minimum items. Food is no problem. Loved the choices within half a block. Loved the room to take a photo, but the actual furniture was...

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Thank travelinman_CA
Toledo, Ohio
Reviewed 4 weeks ago

The hotel has great charm.....rooms are very nice. Staff was very accommodating. Nice continental breakfast. No view but located in walking distance of restaurants and some shops. Rooms are nice and clean.

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Thank wshoefflin
Elmwood Park, Illinois
Reviewed 19 January 2017

Perfect hotel for pre or post cruise. ( We stayed both before & after our cruise last week). Great location, and the staff are absolutely the best !! All hotels should take a lesson from the staff here, so helpful and courteous. Room was great, breakfast good, staff couldn't be more helpful. Will definitely stay there again on our next...

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1Thank mike60707

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 

Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $163 - $921 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cervantes 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan
Hotel Style:
#9 Romantic Hotel in San Juan
#10 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Cervantes staff and other travellers.
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Questions? Get answers from Cervantes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no phone or internet service in the rooms. Price includes breakfast.”
 of 5 bubbles 155019Nikki, 22 Feb 2017 | Read review
“Close to the Cruise ship port and you can walk it without any problems.”
 of 5 bubbles LOVE2TRAVEL2LAKES, 20 Feb 2017 | Read review
“Very convenient for evening dining.”
 of 5 bubbles BDrouhard, 6 Feb 2017 | Read review
“Check our all the rooms. I think they very quiet a bit. Visit Mojito Restaurant next door and the Spanish Tapa Restaurant.Ask the front desk”
 of 5 bubbles travelinman_CA, 22 Jan 2017 | Read review
“Nice size rooms...clean”
 of 5 bubbles wshoefflin, 22 Jan 2017 | Read review
5 of 5