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    Cervantes

    Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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    03/12/2017 04/12/2017
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    Traveller (241)
    Room & Suite (240)
    Dining (36)
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    Overview
    • Excellent47%
    • Very good32%
    • Average9%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “old san juan” (244 reviews)
    “recinto sur” (8 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Concierge
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (531)
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    1 - 5 of 485 reviews

    Reviewed 28 September 2017

    Chateaux Cervantes is ideally located at the foot of town. Absolutely everything is in walking distance. We had the Junior suite which was quite spacious . The washroom was very much of a "spa"...very large , all marble with plenty of hot water. Parking was...More

    1  Thank Chris O
    Reviewed 19 September 2017

    We excitedly entered the lobby at 7pm to check in after traveling for 16 hours. We were exhausted and tired but really looking forward to the cruise in the morning. The desk employees informed us that our room wasn't available anymore due to a faulty...More

    3  Thank shanley2017
    Reviewed 18 September 2017

    This hotel is in a prime location which is about all it has going for it, that and the cheap price. Cervantes felt like an old dark musty property whose doors hadn't been opened for years. The musty smell literally hits you in the face...More

    1  Thank Kerri U
    Reviewed 17 September 2017 via mobile

    Hotel Cervantes was no disappointment. Quite the contrary it was pleasant, comfortable quiet and the location was excellent. We stayed in the penthouse suite which is serviced by a keyed elevator right to the room. The suite was very large and open,with a sunny terrace....More

    Thank Simon R
    Reviewed 17 September 2017 via mobile

    I recently lost my home in St Thomas to hurricane Irma, and was evacuated to Puerto Rico. During this difficult time, I have received so much love and compassion from the people of Puerto Rico. And one prime example of that has been from the...More

    Thank Angela C
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Concierge
    • Breakfast included
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • USD 256 - USD 292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in San Juan
    • #10 Family Hotel in San Juan
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Hotwire, TripOnline SA and Cheap Tickets so you can book your Cervantes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Cervantes Hotel San Juan ,
    • Cervantes San Juan
    Add Photo Photos
    Traveller (241)
    Room & Suite (240)
    Dining (36)
    Pool & Beach (1)
    Hotel & Grounds (136)
    Bathroom (27)
    Business Centre & Event Rooms (1)
    Nearby
    La Terraza de San Juan
    773 reviews
    .34 km away
     
    La Concha Renaissance San Juan Resort
    7,604 reviews
    4.16 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,498 reviews
    4.59 km away
     
    Sheraton Old San Juan Hotel
    2,382 reviews
    .05 km away
     
    Nearby Restaurants
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    Raices
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    .07 km away
    Inaru Restaurant
    499 reviews
    .09 km away
    Nearby Attractions
    Plaza de Colon
    47 reviews
    .16 km away
    Museo De La Farmacia
    35 reviews
    .05 km away
    Museo del Mar
    20 reviews
    .18 km away
    The Franciscan Chapel
    20 reviews
    .19 km away
    Ask a question
    Questions & Answers
    Debbie8211
    31 October 2017|
    AnswerShow all 3 answers
    Response from LuceaHanover | Reviewed this property |
    Cervantes was having issues before the storm. Lovely hotel in a great location. I'd find something else.
    0
    Votes
    kitkat0804
    13 October 2017|
    AnswerShow all 4 answers
    Response from Maria H | Reviewed this property |
    UNFORTUNATELY, I have not heard from anyone in San Juan.. I would cancel this trip for now, cause I have family members saying it looks like a war zone...
    0
    Votes
    Katharine S
    6 March 2017|
    AnswerShow all 3 answers
    Response from CervantesprGM | Property representative |
    Good Afternoon, Thank you for your interest in wanting to stay in our beautiful island and with us. Regarding to your question, the airport is around 20 minutes from us and taxi charges $20 and $1 per luggage. If you have... More
    0
    Votes
    Room Tips
    "Get to know the owner who hangs out in the restaurant."
    Read review
    "Quieter rooms are in the back but face the street behind and trash pick up is noisy."
    Read review
    "Ask for Room 9!!!!"
    Read review
    "I would try out the suites."
    Read review
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