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28/01/2018 29/01/2018
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    Cervantes

    Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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    28/01/2018 29/01/2018
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    Traveller (241)
    Room & Suite (240)
    Dining (36)
    Overview
    • Excellent47%
    • Very good32%
    • Average9%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Concierge
    Housekeeping
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (532)
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    1 - 5 of 486 reviews

    Reviewed 7 December 2017

    My hubby and I have stayed at this hotel a few times and we're due to stay in Nov 17 when the hurricanes hit the islands and San Juan we had flights and hotels booked when the flights and hotels started to cancel it was...More

    6  Thank travelbugg32016
    Reviewed 28 September 2017

    Chateaux Cervantes is ideally located at the foot of town. Absolutely everything is in walking distance. We had the Junior suite which was quite spacious . The washroom was very much of a "spa"...very large , all marble with plenty of hot water. Parking was...More

    1  Thank Chris O
    Reviewed 19 September 2017

    We excitedly entered the lobby at 7pm to check in after traveling for 16 hours. We were exhausted and tired but really looking forward to the cruise in the morning. The desk employees informed us that our room wasn't available anymore due to a faulty...More

    3  Thank shanley2017
    Reviewed 18 September 2017

    This hotel is in a prime location which is about all it has going for it, that and the cheap price. Cervantes felt like an old dark musty property whose doors hadn't been opened for years. The musty smell literally hits you in the face...More

    1  Thank Kerri U
    Reviewed 17 September 2017 via mobile

    Hotel Cervantes was no disappointment. Quite the contrary it was pleasant, comfortable quiet and the location was excellent. We stayed in the penthouse suite which is serviced by a keyed elevator right to the room. The suite was very large and open,with a sunny terrace....More

    Thank Simon R
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Concierge
    • Breakfast included
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • USD 120 - USD 975 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in San Juan
    • #9 Family Hotel in San Juan
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Hotwire and TripOnline SA so you can book your Cervantes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Cervantes Hotel San Juan ,
    • Cervantes San Juan
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    Traveller (241)
    Room & Suite (240)
    Dining (36)
    Pool & Beach (1)
    Hotel & Grounds (136)
    Bathroom (27)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Jesse E
    16 January 2018|
    Answer
    Response from LuceaHanover | Reviewed this property |
    I was there on Christmas Day 2017. The hotel is closed. Permanently. No signs on the door. Nothing.
    1
    Vote
    trip1mn
    6 December 2017|
    AnswerShow all 4 answers
    Response from Simon R | Reviewed this property |
    I’m thinking they are not open primarily because there are only two reviews on trip advisor following my stay on 17Sept which was three days prior to the hurricane. I also note no bookings being offered by the usual travel... More
    1
    Vote
    Doug M
    26 November 2017|
    AnswerShow all 3 answers
    Response from lindsvel1 | Reviewed this property |
    I have no idea, we went in July prior to the storm. I work w someone that is from PR and all of her family is currently there. About 60% of the island now has power but it was devastatingly impacted from the hurricane. I... More
    1
    Vote
    Room Tips
    "Get to know the owner who hangs out in the restaurant."
    Read review
    "Quieter rooms are in the back but face the street behind and trash pick up is noisy."
    Read review
    "Ask for Room 9!!!!"
    Read review
    "I would try out the suites."
    Read review
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