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Courtyard San Juan Miramar

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938 Reviews from our TripAdvisor Community

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Showing 871: English reviews
Curacao
Reviewed 4 days ago NEW

The location is good, not too far from the airport and Old Town. The hotel itself needs a renovation. The hallway has no ventilation with old and worn carpet. The whole place has strong musty odor. My upgrade room had a tiny bath. The mattress was firm but the musty odor permeated into the bedding making it uncomfortable to sleep.

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Helpful?
Thank SofiaReiziger
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Buenos días SofiaReiziger, It was great to have you stay with us. It always great to get our guest feedback, nevertheless I would had liked to get more information of the room number. This way I would have be able to take corrective action immediately in that specific room. Again, thank you and hope to see you back to Puerto...

Fairmont, West Virginia
Reviewed 1 week ago

This hotel is well managed, and the staff are very friendly! It is located near quite a few wonderful destinations including Old San Juan and Isla Verde Beach. I would highly recommend this property to any traveler. The rooms are a little dated, but it is still a wonderful hotel.

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Helpful?
Thank Benjamin M
Atlanta, Georgia
Reviewed 2 weeks ago

We stayed overnight prior to taking a cruise. Short taxi from the airport. The staff is extremely friendly. The rooms were good. The location was fine for what we wanted. Decent area - safe at nite - and a few good restaurants down the street. There's a beautiful bay/lagoon within a short walk. Just turn right out of the hotel...

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3Thank financesec
Charlottesville, Virginia
Reviewed 2 weeks ago

We stayed here for 1 night.The room is fine except the arm chairs are old and stained and definitely overdue for new ones!Apart from that the room is nice and clean but small.Beds are comfy.I paid extra for the room ( based on 3 persons).They only gave us 2 bottles of water for 3 people!Unbelievable : you have to pay...

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Helpful?
Thank Jade N
CYGMSJUMR, Controller at Courtyard San Juan Miramar, responded to this review

Hola Jade N, Thank you for taking your time to review our hotel and commenting on our clean rooms, comfy beds, and excellent Front Desk staff. I apologize for the situation you had with the ice machines. I personally checked several ice machines and all were working fine; furthermore, I spoke with our Director of Engineering, who confirmed that the...

Minnetonka, Minnesota
Reviewed 4 weeks ago

Booked 2 rooms for me and my family for the night before a cruise. The hotel is located within 1 mile of the port, so the cab ride was short and cheap!! Rooms were fine - nothing special - but clean and convenient. What really stood out were the staff. From check in to check out, the staff couldn't have...

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3Thank DrGregA
Reviewed 5 weeks ago via mobile

Rooms are good size and beds are very comfortable. Staff is very friendly and there are excellent restaurants nearby. Cab ride to port is $14. Yes the elevator is small but it really isn't any thing to be concerned about.

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2Thank Djb1116
London, Ont
Reviewed 14 December 2016

Stayed for one night prior to a cruise from San Juan. Smooth and friendly check in – request for king bed on a high floor (actually top floor) was met and the room was clean and welcoming. Contained a security safe which we value as we were traveling with passports.. Also microwave. Great location, close to restaurants and grocery store....

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Thank Derek_London_Ont
Kansas City, Missouri
Reviewed 13 December 2016

We stayed here prior to departing on a 7 day cruise Our daughter (traveling with us) booked the room with Marriott points so we were upgraded to a high floor mini-suite. Check in went well, room was nice but a little on the smaller side. There was a fridge but no microwave in the room. There was a microwave off...

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Helpful?
2Thank Tom L
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Saludos Mr. Tom L, Thank you for choosing the Courtyard Miramar for your recent stay. Please note that we do not sell HBA items in The Market, but, upon request, they are available at our Front Desk. I am sorry you had the mentioned experience between the Taxi and Uber drivers. We are aware of the current legal situation between...

Charlotte, North Carolina
Reviewed 11 December 2016

We spent one night there pre-cruise and it was a good location between the airport and the cruise port with lots of dining options within walking distance. Our room, 511, looked out to a side street so not a great view and our friends just down the hall said they heard street noise but we did not. The room was...

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1Thank bhigh
Reviewed 30 November 2016

The staff at this hotel are so nice and helpful. I was here with a group of my friends and they helped us with navigation and suggestions about things to do around the area. The housekeeping service is very nice as well, and always happy!

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Helpful?
Thank Celeste N

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We strive for understanding our guests business and leisure needs providing them with the essential amenities that will ensure their satisfaction. Guestrooms with panoramic city and Condado Bay views that will allow our guests to be comfortable and productive at the same time. ... more   less 

Additional Information about Courtyard San Juan Miramar

Address: 801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $192 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Juan Miramar 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Courtyard By Marriott San Juan Miramar Hotel San Juan
San Juan Courtyard
Hotel Style:
#6 Business Hotel in San Juan
#12 Family Hotel in San Juan
#14 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Juan Miramar staff and other travellers.
35 questions
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Brunswick, Ohio
3 months ago
Milwaukee, Wisconsin
Dallas, Texas

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Questions? Get answers from Courtyard San Juan Miramar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small room for large King sized bed. Very clean....”
 of 5 bubbles T4336MCmikea, 28 Nov 2016 | Read review
“I left the housekeeping a good tip for cleaning our room”
 of 5 bubbles dannyb945, 26 Oct 2016 | Read review
“I felt a tip for the maid. Don't have to let you all know how much. But i did leave something for her. Thank you!!”
 of 5 bubbles chereciam, 15 Oct 2016 | Read review
“Adequate...a bit noisy at night”
 of 5 bubbles BBCoyote2013, 14 Oct 2016 | Read review
“Difficult to say without power.”
 of 5 bubbles O1135HFrichards, 3 Oct 2016 | Read review
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