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San Juan Airport Hotel

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Traveller (145)
Room & Suite (253)
Dining (39)
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Overview
  • Excellent20%
  • Very good31%
  • Average28%
  • Poor11%
  • Terrible10%
Travellers talk about
“terminal d”(40 reviews)
“an early flight”(44 reviews)
“baggage claim”(21 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,051)
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Traveller rating
204
275
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113
105
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204
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113
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All reviewsterminal dan early flightbaggage claimticket counterarriving lateovernight stayfree breakfastsju airportbusiness centerthe general managerone night staybed was comfortablerental carshort stayyogurtcruise shipgeraldo
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321 - 325 of 973 reviews
Reviewed 18 March 2016

Property is clearly dated but convenient to stay at when you have a 5AM flight because its just a walk to your designated terminal. Room was clean and staff was friendly. We had Breakfast Buffet included but unfortunately we did not get to enjoy because...More

Thank ivetter00
Response from SanJuanAirportHotel, General Manager at San Juan Airport HotelResponded 20 March 2016

Hello ivetter00. Thank you for taking the time to let us know about your recent stay at our San Juan Airport Hotel. We are very happy to hear that we could meet your expectations and appreciate your comments on our convenient location, cleanliness and service....More

Reviewed 18 March 2016

We had been to Puerto Rico before and didn't like the hotels in the city. We got in at 2:00am after traveling for 10 hours and just wanted a bed, that is all you get. The signage to find the place is non-existent, we had...More

1  Thank supersnookers
Response from SanJuanAirportHotel, General Manager at San Juan Airport HotelResponded 20 March 2016

Greetings supersnookers. I want to thank you for your recent review of The San Juan Airport Hotel. With that said, please help me understand that if our service was excellent, our rooms are clean and it is not our fault the fact that you did...More

Reviewed 17 March 2016 via mobile

Great hotel for our needs. We arrived in Puerto Rico for a week long trip just the wife & I. We needed a place to stay seeing our flight arrived late in the evening. The staff at the counter was helpful. We went to BJ's...More

1  Thank Aaron S
Response from SanJuanAirportHotel, General Manager at San Juan Airport HotelResponded 20 March 2016

Dear Aaron S. We are extremely happy to read that you were impressed with our commitment to service during your recent stay at The San Juan Airport Hotel! It is our highest priority to ensure that each and every one of our guests feels welcome...More

Reviewed 15 March 2016

This is a functional place, conveniently located in the San Juan Airport. I needed to sleep on a 5 hour layover, but was a little grossed out, I confess. It is practical, not much more. It is super basic but was the best solution for...More

Thank zeppo33
Response from SanJuanAirportHotel, General Manager at San Juan Airport HotelResponded 17 March 2016

Dear zeppo33. Thank you for taking the time to write a review after your stay at the San Juan Airport Hotel. Must confess that I'm very disappointed at your comments. I have worked at this property for over three years and never have I ever...More

Reviewed 14 March 2016

This hotel is very good to pass the night, you know for travel business and the food is good, service too, entertainment is ok. The prices is mid range, is you like airplane I recommend you that select a up room.More

Thank Yohili R
Response from SanJuanAirportHotel, General Manager at San Juan Airport HotelResponded 17 March 2016

Good morning Yohili R. I would like to thank you for your recent visit to our San Juan Airport Hotel. It was truly a pleasure to serve you. It is very nice to hear that the accommodations and service were to your liking, as complete...More

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About
Amenities
Top amenities
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 211 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 211 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (145)
Room & Suite (253)
Dining (39)
Pool & Beach (7)
Amenities (52)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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cinmaz
31 January 2018|
AnswerShow all 2 answers
Response from rkatzman | Reviewed this property |
I honestly don't know. They cancelled my reservation the day that I was supposed to arrive. I'd never try to stay there again. My advice is to stay elsewhere. I never give bad reviews online. But after that... More
0
Votes
cinmaz
31 January 2018|
AnswerShow all 4 answers
Response from SanJuanAirportHotel | Property representative |
Hi, the Restaurant located on the 2nd floor of the Hotel sells all kinds of food like sandwiches, salads, wraps, buffalo wings, Skirt steak with rice and beans, and so much more. If you have any additional questions, please... More
0
Votes
D1094BFcynthiam
15 October 2017|
AnswerShow all 2 answers
Response from amandacintron100 | Reviewed this property |
yes the AC was working
0
Votes
Room Tips
"Don’t stay here"
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"The city has been devastated due to a hurricane so consider that anywhere on the island may still have..."
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"Rooms on the 6th floor require using 2 elevators and can be noisy, but they do offer a great view of airport..."
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"If it hadn't been free, I'd have slept in the airport!"
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