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    Best Western Plus Condado Palm Inn & Suites

    55 Ave Condado, San Juan 00907-1708, Puerto Rico
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    Lock in the lowest price from our partners
    USD 156*
    View Deal
    Traveller (510)
    Room & Suite (325)
    Pool & Beach (67)
    Overview
    • Excellent45%
    • Very good36%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “north tower” (50 reviews)
    “front desk” (196 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Condado Palm Inn & Suites
    Deals (11)
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    • King Room with Bath Tub - Disability Access
      USD 156
      View Deal
    • Standard Room, 1 King Bed, Accessible, Bathtub - Flexible Rate
      USD 156
      View Deal
    • Standard Room, 1 King Bed, Accessible, Bathtub - Flexible Rate
      USD 156
      View Deal
    View all 11 deals from USD 155
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    Write a Review
    Reviews (1,610)
    Traveller rating
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    There are newer reviews for Best Western Plus Condado Palm Inn & Suites
    See the most recent reviews

    161 - 165 of 1,337 reviews

    Reviewed 3 March 2017

    Furnishings and carpet in room were worn; hallway air conditioner was broken so hall was hot; mosquitos in room; Broken desk chair (it took several requests until it was replaced); was given handicapped room which is less than desirable unless one is indeed handicapped. I...More

    Thank walter m
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 4 March 2017

    Hi Walter!! Thank you for staying with us and taking the time to provide feedback. We truly appreciate your comments as we always strive to achieve 100% guest satisfaction. I wish we could have spoken during the time of your stay, I am sure all...More

    Reviewed 28 February 2017

    Overpriced for quality of room. Outdated furnishings. Needs remodeling of paint and cleanliness. Check-in desk was understaffed with only one person for a long wait. location was great near restaurants and beach front area.More

    Review collected in partnership with Best Western
    1  Thank Jack R
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 1 March 2017

    Hi Jack!! Thank you for staying with us. I am glad that you liked the location of our property. I truly appreciate your comments as our goal is always 100% guest satisfaction. I will personally discuss them with our housekeeping and front desk managers in...More

    Reviewed 27 February 2017

    The price is great, it's a block from the beach, the pool is heated and the staff are bilingual. Do yourself a favor, save the cash and stay here. You can still head to the Marriott down the street for gambling and you pay less.More

    Review collected in partnership with Best Western
    Thank justindP319LW
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 1 March 2017

    Justin, thank you for the great review. As you mention, we do provide wonderful value at an excellent location. Our pool and jacuzzi have been recently updated. We expected our Cuban & Puerto Rican Restaurant to open very shortly. For our best rates please contact...More

    Reviewed 22 February 2017

    The updated side of the hotel was great. Excellent and friendly staff! It is necessary to renovate the rest of the hotel. The location was easy access to area. Nearby restaurants and shops. Good for budget tripMore

    Review collected in partnership with Best Western
    Thank Kimberly A
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 23 February 2017

    Hi Kimberly, Thank you for recognizing the service provided by our team during your stay. We have recently renovated our rooms and updated our pool area. In the next weeks a premium Cuban & Puerto Rican food restaurant will be opening on property. This brand...More

    Reviewed 21 February 2017 via mobile

    Stayed at this hotel for a few nights and it was convenient for parking ($16.00 Per day ) and walking around also one block from the beach there's a CVS and Walgreens across the street. They also have washers and dryer's for guests, continental breakfast...More

    Thank Sylvia W
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 21 February 2017

    Hi Sylvia, Thank you for staying with us and recommending the property. Our team takes a lot of pride in satisfying every guests and making stays perfect. We look forward to your next visit. For our best rates, please feel free to contact me directly...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Hotel Amenities
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • USD 124 - USD 285 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in San Juan
    • #7 Business Hotel in San Juan
    • #8 Family Hotel in San Juan
    • #10 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Cancelon, Expedia, Hotels.com, Travelocity, Priceline, TripOnline SA, Hotwire, Agoda, getaroom.com, HotelsforEveryone, HotelQuickly and Evoline ltd so you can book your Best Western Plus Condado Palm Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Diamond Palace Hotel And Casino ,
    • Diamond Palace Hotel Casino
    Add Photo Photos
    Traveller (510)
    Room & Suite (325)
    Pool & Beach (67)
    Dining (44)
    Hotel & Grounds (362)
    Bathroom (25)
    Business Centre & Event Rooms (22)
    Nearby
    CasaBlanca Hotel
    947 reviews
    4.52 km away
     
    Hyatt House San Juan
    894 reviews
    1.71 km away
     
    La Concha Renaissance San Juan Resort
    7,526 reviews
    .32 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,410 reviews
    .16 km away
     
    Nearby Restaurants
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    Gelato & Co.
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    Nearby Attractions
    Condado Beach
    1,138 reviews
    .27 km away
    Casino del Mar at La Concha Resort
    197 reviews
    .27 km away
    Ashford Avenue
    265 reviews
    .26 km away
    Plaza Ventana del Mar
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    .42 km away
    Ask a question
    Questions & Answers
    Fotini K
    1 May 2017|
    AnswerShow all 5 answers
    Response from Henry N | Property representative |
    Hi, Please contact me directly. I can not post my contact info on this forum, but can find it on replies to guest reviews. Glad you enjoyed the stay Daniela!! Henry Neumann General Manager
    1
    Vote
    joy770
    27 April 2017|
    AnswerShow all 10 answers
    Response from Moitry | Reviewed this property |
    free breakfast at the hotel
    0
    Votes
    sylviayjoaquin
    24 April 2017|
    AnswerShow all 6 answers
    Response from Henry N | Property representative |
    Hi, Taxis are readily available at the airport. The ride is $19 per ride and a dollar per bag. Puerto Rican Law does not allow hotels in the metropolitan area to operate shuttles. Thank you, Henry Neumann General Manager
    1
    Vote
    Room Tips
    "room 501 was great"
    Read review
    "5th floor- right above the pool"
    Read review
    "North Tower, 17th floor, ocean view"
    Read review
    "Great accessibility to El Condado AC is perfect and the restaurants on site are awesome as well as the staff."
    Read review
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