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BEST WESTERN PLUS Condado Palm Inn & Suites

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#16 of 46 Hotels in San Juan
Certificate of Excellence
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BEST WESTERN PLUS Condado Palm Inn & Suites
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1,412 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Condado Palm Inn & Suites
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Showing 1,174: English reviews
Long Island, New York
Reviewed 2 weeks ago via mobile

I stayed here for two nights while visiting San Juan. I booked a king suite with a ocean view balcony and it was so worth it. The suite was very nice and clean. Full kitchen, dining room, living room, and separate bedroom. Very nice bathroom with walk in shower. Balcony was so nice overlooking the water. Hotel itself was nice...

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Helpful?
Thank Jacc0408
Largo, Florida
Reviewed 2 weeks ago

Every time I stay at Best Western Palm Condado is the same experience, the service is excellent the employees remember you. The hotel has an excellent location, the beach is within walking distance and most rooms have beach view.

Review collected in partnership with Best Western
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Helpful?
Thank 749dominiques
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Dominiques!! Thank you for making the Condado Palm your hotel in Puerto Rico. Thank you for being part of our family. For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834. We look forward to your next visit. Siempre a la orden, Henry Neumann General Manager

St. Petersburg, Florida
Reviewed 2 weeks ago

Spacious room with excellent shower - plush updated looks - staff friendly, helpful - full breakfast free - clean jacuzzi and pool. very close to beach and easy travel to sites. The staff actually asked us how are stay was going on day one. Any problems were resolved quickly. They have enough staff to accommodate guests. The General manager was...

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Helpful?
Thank Stephen G
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Stephen, It was a pleasure to be of assistance. Thank you for the review. I am glad that you enjoyed the stay. The updated rooms and our new Jacuzzi have been receiving great reviews from guests. We look forward to your next visit. For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden,...

Manati, Puerto Rico
Reviewed 2 weeks ago

In the heart of Condado. love the place and everything. The service is very good. the rooms are super clean. Love the beds. Is Perfect for couples or family. not a big pool but its ok. the beach is really close.

Review collected in partnership with Best Western
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Helpful?
Thank WAlexis
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Alexis, We are thrilled to hear that you loved our property!! Our housekeeping staff takes a lot of pride in providing clean, functional and comfortable rooms for our guests. We look forward to your next visit!! For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Washington, United States
Reviewed 2 weeks ago

Hotel staff are wonderful, the hotel itself is good, breakfast is basic and you are close to the beach. That said, the hotel is VERY noisy at night if your room is on the street side (Ashford). The noise goes on all night, even on the 6th floor. The room itself was fine.

Review collected in partnership with Best Western
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Helpful?
Thank Glynnis L. M
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Glynnis, Thank you for staying with us. I wish we could spoken during the stay, I am sure we would have made your stay great!! I am glad that you enjoyed the service provided by our staff, the closeness to the beach and the room. For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a...

New Hampshire
Reviewed 2 weeks ago

I couldn't distinguish exactly what room would be reserved via online reservations so after posting a question on TripAdvisor I called Henry the manager per his response. I was told the renovations were completed that week so I reserved a newly remodeled King room for the week of 1/24-31. Check in was smooth; the lobby and common areas appeared clean,...

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Thank Cindy K
Reviewed 2 weeks ago via mobile

This hotel from the outside looks horrible but once you are inside is a whole other world. You can tell it has been renovated, and they did an amazing job. Room was great, spacious and clean. Breakfast is included and it was really good. The only bad thing is the parking which is not included and is $16 a night....

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Thank Yaneris M
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Yaneris, Thank you for staying with us. We are delighted that you enjoyed the upgrades completed to the property and our Daily Complimentary Breakfast. For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Hanover, Canada
Reviewed 2 weeks ago via mobile

We came into San Juan the day before our cruise and chose to stay here. Everything was great. The front desk staff were most welcoming and friendly. We were given a partial ocean view up on the 12th floor. Our room was very clean, bright and comfortable. The pool area was quite lovely. Breakfast was more than adequate, fresh and...

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2Thank snowbaby369
Lindale, Texas
Reviewed 2 weeks ago

12 Story hotel with nice queen beds, clean room with multi channel tv, nice n clean, large shower, restaurants nearby, taxi outside front door. Left luggage until time for check in. Car rental nearby.

Review collected in partnership with Best Western
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Thank Scoobydooo62
Edmonton, Canada
Reviewed 3 weeks ago via mobile

Very happy with our stay here! They upgraded us to an ocean view suite for free! Staff were fabulous! Breakfast was yummy! Beach chairs weren't great, but it was nice to have a spot on the beach. I loved our suite and location can't be beat. You won't find a better deal in San Juan.

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Helpful?
Thank Sara T
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Sara!! Thank you for the wonderful review. We are always looking for ways to add value to the stay of our guests. The Daily Complimentary Breakfast is a great added value. I am glad that you enjoyed the ocean view suite. For our best rates please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $209 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beach front room give a great view of the coastal area.”
 of 5 bubbles Michael_Alexander11, 19 Feb 2017 | Read review
“Worth paying a bit extra for higher floor and to make it perfect an oceanview room.”
 of 5 bubbles nikkicivetti, 18 Feb 2017 | Read review
“just ask front desk they will help get best room”
 of 5 bubbles stepheng572, 7 Feb 2017 | Read review
“south tower, upper floors, back side best right now”
 of 5 bubbles 918cindyk, 6 Feb 2017 | Read review
“Try another hotel.”
 of 5 bubbles HennaHands, 16 Jan 2017 | Read review
5 of 5