We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Condado Palm Inn & Suites

Save
Traveller (566)
Room & Suite (362)
Pool & Beach (71)
Overview
  • Excellent44%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“north tower”(53 reviews)
“across the street”(213 reviews)
“jean paul”(16 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 292.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2062d43b0d4d4e658415f7da78c25d1f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":242220,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37953457],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":292,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2062d43b0d4d4e658415f7da78c25d1f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":340,"lowestMetaPrice":292,"additionalPartner":false,"highestMetaPriceDisplay":340,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":340,"lowestMetaPrice":292,"highestMetaPriceDisplay":340,"hotelName":"Best Western Plus Condado Palm Inn & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjIwNjJkNDNiMGQ0ZDRlNjU4NDE1ZjdkYTc4YzI1ZDFmIiwiQUlLIjoiMDM2OTlkOTExYjMyNGZiNmEyNDM3YzA3MzY5N2JmYWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "USD 292", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37953457":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,730)
Filter reviews
1,438 results
Traveller rating
620
526
193
63
36
Traveller type
Time of year
LanguageEnglish
More languages
620
526
193
63
36
Show reviews that mention
All reviewsnorth toweracross the streetjean paulfront deskpuerto ricoold san juanfree breakfastyogurtpartial ocean viewthe breakfast areaking suiteshort walk to the beachhigher floorwithin walking distancebus stopthe general managerashford avenue
FilterEnglish
Updating list...
1 - 5 of 1,438 reviews
Reviewed yesterday via mobile

I stayed at the Best Western Condando Palm for one night after my flight was cancelled. The check-in process was very fast and the representative gave dining recommendations in the area. There is actually a restaurant right next to the lobby which is very convenient....More

Thank Matt5508
Hotel's Favourite
Reviewed 5 March 2018

We stay the night before our cruise. What a great hotel. Best Western has never let me down. The restaurant is fabulous. The variety on the menus is excellent . Room was clean. We did have our concerns with all the damage left by the...More

3  Thank Stephanie M
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 6 March 2018

Hi Stephanie!! Thank you for the awesome review!! Glad you enjoyed the new restaurant Ropa Vieja, guests and locals have really liked it. Nestle Toll House Café, also on property, is getting excellent reviews as well. For our best rates please contact me directly at...More

Reviewed 2 days ago

This was a nice hotel to use in San Juan. It's in a good neighborhood with a Walgreen's and CVS Pharmacy just across the street. The rooms are nice, the lobby area welcoming, and the service was excellent.

Review collected in partnership with Best Western
Thank 289cindyv
Reviewed 3 days ago

The hotel was in good shape and the work (after Sept, hurricane) was on-going--but not disturbing. The staff at the front desk was exceptional and the room & beds were comfortable. All heating, a/c, and plumbing worked well. And the cleanliness of the rooms was...More

Review collected in partnership with Best Western
Thank vailcindy
Reviewed 4 days ago via mobile

We stayed at this hotel after our cruise. We were on the 12th floor and found out that during our night, several rooms on the 9th floor were robbed, allegedly with them breaking in through the balconies. 12th floor had no balcony. Desk clerk said...More

Thank Kathy P
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 3 days ago

Hi Kathy, Thank you for staying with us and taking the time to write a review. I am glad that you enjoyed the service provided by our staff. As you mention, our rooms come equipped with locking room doors and safes. It is always advisable,...More

View more reviews
Best Value Properties in Puerto Rico
See all 162 hotels in Puerto RicoSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
USD 141 - USD 384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Family Hotel in San Juan
#7 Business Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 141 - USD 384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Family Hotel in San Juan
#7 Business Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (566)
Room & Suite (362)
Pool & Beach (71)
Dining (44)
Amenities (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Robert G
27 March 2018|
AnswerShow all 8 answers
Response from Henry N | Property representative |
Hi Robert, Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to... More
1
Vote
sunshinelover59
7 February 2018|
AnswerShow all 5 answers
Response from Henry N | Property representative |
Hi, A taxi from the airport to the hotel is $19 plus a dollar per bag. To the docks it is about $15 plus a dollar per bag. We look forward to your visit!! Henry Neumann, GM
2
Votes
triplover35
3 January 2018|
AnswerShow all 2 answers
Response from Henry N | Property representative |
Thank you for the question. We have power, most of San Juan already does. We will not cancelled your reservation, as long as it is guaranteed with a valid credit card. We look forward to your visit!! Henry Neumann General... More
0
Votes
Room Tips
"I would ask for first tower facing Ashford blvd"
Read review
"We were in the north tower and had a partial view of the ocean. Our room had a nice balcony."
Read review
"Pay extra for the ocean view king suite!"
Read review
"One that does not face the street: it canget a little noisy."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing