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30/01/2018 31/01/2018
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    Best Western Plus Condado Palm Inn & Suites

    55 Ave Condado, San Juan 00907-1708, Puerto Rico
    1 (787) 721-9500
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    30/01/2018 31/01/2018
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    USD 317*
    USD 273*
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    Traveller (544)
    Room & Suite (333)
    Pool & Beach (69)
    Overview
    • Excellent44%
    • Very good36%
    • Average14%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “north tower” (51 reviews)
    “front desk” (200 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    30 Jan.31 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,693)
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    1 - 5 of 1,406 reviews

    Reviewed yesterday

    I travel to Puerto Rico often and I will always stay at the Best Western Plus Condado Palm Inn & Suites! Yes, the location is amazing; however, it's the experience that the staff provides that makes this property simply THE BEST! Henry, Alexandra, Keni, Luis,...More

    Thank ScottyDoes302
    Hotel's Favourite
    Reviewed 2 weeks ago via mobile

    We had a phenomenal stay at this hotel. The hotel staff is friendly, efficient and willing to help 24/7. Hotel location is perfect, having the beach, restaurants, even vegan food, within walking distance. The hotel has a very nice pool and Jacuzzi. The rooms are...More

    1  Thank parenchyma
    Reviewed 3 days ago

    Party of 4 of us stayed at this hotel the night before taking the Caribbean cruise. The check-in is swift and the staff were very helpful. Room and facilities are in good shape. I had one problem with the loyalty points they charged. After I...More

    Thank YorkRegionYnot
    Reviewed 4 days ago

    Dated and tired property in decent and safe Condado location. Our 18th floor ocean view suite had a noisy a/c, but it was on top of the bathroom and did not affect our sleep. One of the window panels had a huge crack and other...More

    Thank Arizona_Pete
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 3 days ago

    Hi Arizona Pete, Thank you for staying with us and taking the time to provide feedback. We are delighted that you enjoyed our service and central location. Our complimentary breakfast is a continental breakfast. Our two in house restaurants , Nestle Toll House Café and...More

    Reviewed 5 days ago

    The hotel staff was very friendly. We got in a bit late so the restaurant was closed, which was a bummer. However, the front desk person suggested a Chinese place across the street so we did get food from there that was very good. The...More

    Thank Borders24U
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • USD 173 - USD 408 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in San Juan
    • #7 Business Hotel in San Juan
    • #7 Family Hotel in San Juan
    • #10 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Kitchenette
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Booking.com, Travelocity, Hotwire, Evoline ltd, HotelsforEveryone, Cancelon, TripOnline SA and getaroom.com so you can book your Best Western Plus Condado Palm Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Diamond Palace Hotel And Casino ,
    • Diamond Palace Hotel Casino
    Add Photo Photos
    Traveller (544)
    Room & Suite (333)
    Pool & Beach (69)
    Dining (44)
    Hotel & Grounds (385)
    Bathroom (26)
    Business Centre & Event Rooms (22)
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    Ask a question
    Questions & Answers
    triplover35
    3 January 2018|
    AnswerShow all 2 answers
    Response from Henry N | Property representative |
    Thank you for the question. We have power, most of San Juan already does. We will not cancelled your reservation, as long as it is guaranteed with a valid credit card. We look forward to your visit!! Henry Neumann General... More
    0
    Votes
    cruisers1234
    26 October 2017|
    AnswerShow all 4 answers
    Response from Henry N | Property representative |
    For some reason this forum does not allow us to post contact information. Please check our website or my responses to guest reviews on this site for our contact information. thanks,
    0
    Votes
    cruisers1234
    25 October 2017|
    Answer
    Response from Henry N | Property representative |
    Hi Flecther, The hotel is fully operational. Please contact us directly for specifics about your reservation. Thank you, Henry Neumann GM
    0
    Votes
    Room Tips
    "The suites on the north tower offer the best views"
    Read review
    "this hotel has only 20% of rooms with partial ocean view and none with full ocean view."
    Read review
    "As an added security you must use your room key to access elevators from the lobby and the stairway."
    Read review
    "ask for high floor, 4th or higher for chance at a beach view."
    Read review
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