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BEST WESTERN PLUS Condado Palm Inn & Suites

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#16 of 46 Hotels in San Juan
Certificate of Excellence
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BEST WESTERN PLUS Condado Palm Inn & Suites
BEST WESTERN PLUS Condado Palm Inn & Suites
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1,472 Reviews from our TripAdvisor Community

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Showing 1,219: English reviews
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Reviewed yesterday NEWvia mobile

Hotel was at a great location! Staff was very professional and accommodating. Rooms were clean, continental breakfast was included in our stay. One thing I didn't like is that it requires you to pay $16.73 for parking daily which should be included with your hotel stay.

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Helpful?
Thank July P
Fair Oaks, California
Reviewed 3 days ago NEWvia mobile

This may actually be the best hotel in the world. We have now been here 4 times. (Myself 2). This hotel is a fine tuned instrument. Each member of the staff is so in tune with each other and the guests that they resonate with perfect harmony. Señor Henry Neumann is the musician that strums this guitar and deserves the...

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1Thank Steve W
Oakville, Canada
Reviewed 1 week ago

The location is great...it is across the street from couple of drug stores (CVS) that would have everything you could need. We booked a partial ocean view room because we were there for 6 days. When we arrived our room was not ready so they moved us to full ocean view room/suite which was Prefect! The breakfast is decent but...

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2Thank llischer
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for the wonderful review!! We always do our best to accommodate guest prior to the 3pm check in time. Thanking for recognizing the service provided by our staff. For our best rates please contact me directly at Hneumann@condadopalm.com or 787-648--8834. Siempre a la orden, Henry Neumann General Manager

Vancouver, Canada
Reviewed 1 week ago

Good value for money. Clean and comfortable rooms, decent breakfast, great location near the beach, excellent friendly and helpful staff. Right across the street are two major drugstores that carry food, beach products and lots of other handy stuff. I would happily stay there again.

Review collected in partnership with Best Western
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Thank Q7434XTjasonh
Hertzlia
Reviewed 1 week ago

We had a cruise booked for Sunday, and, travelling from Israel, we decided to "adjust" at least 3-4 days before the cruise. We had a loooong flight ahead of us -- Tel-Aviv-New York (12 hours) and then NY-SJ (4 hours). Took into consideration weather related delays flying through NY at this time of the year. And... we are on a...

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1Thank danielakorem
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Daniela, It was a pleasure to be of assistance. I am glad that you enjoyed the stay and that Kenidia and Heriberto positively impacted your time with us. Thank you for recommending us. I hope you enjoyed the cruise!! Siempre a la orden, Henry Neumann General Manager

Miami Beach, Florida
Reviewed 1 week ago

I did not realize this was a Best Western. It was advertised as a remodeled new hotel in Condado, the Condado Palm Inn and Suites Hotel. The hotel caters to a budget vacation crowd. We stayed one night and were not assigned a suite. The room assigned was no frills but clean. The hotel's location is 1 block from the...

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2Thank MiamiBeachFLTraveler
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for staying with us. Our hotel takes pride in offering excellent service and providing great value. We are located very close to wonderful 4 and 5 stars hotels like the Vanderbilt and La Concha, but we do not consider them part of our competitive set as stays in these hotels cost hundreds of dollars more than staying with...

Reviewed 1 week ago via mobile

If you are looking to book this beach hoping to save money on a oceanfront resort you will be disappointed. The beach nearby condado- is very close, but VERY rough and I've been all over the place, wouldn't let my kids swim in it. Why? There are so many other beaches nearby. If you rent a car this hotel is...

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Thank Ready2rock
Reviewed 1 week ago

When we arrived at the hotel, the lobby is beautiful and inviting. Outside, there is much construction going on in the city. Our rooms weren't ready so the hotel stored our bags as we explored the city for lunch and the city's flavor. The weather was wonderful and the walking wasn't bad just a little challenging because of all of...

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Thank Dblemom2
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank for providing feedback. Your feedback is greatly appreciated as we are always looking for ways to improve guest satisfaction. We are happy to inform that the municipality of San Juan has finished the sidewalk construction. We have an electric generator to power all of the rooms and public areas, the entire property. We look forward to your next visit....

Chicago, Illinois
Reviewed 1 week ago

I looked at a lot of hotels in San Juan before visiting. I had never been to PR, and I didn't know anyone to give me tips on where to stay, so I was especially glad to find Condado Palm. They have parking in the rear of the hotel for a daily fee, but everything else is pretty close. To...

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Helpful?
Thank Nick H
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Nick, Thank you for the great review!! As you mention, our central location places you within walking distance of the beach, shops, restaurants and casinos. During this month, we will be inaugurating Ropa Vieja, our vibrant Cuban & Puerto Rican Cuisine Restaurant. The daily complimentary breakfast is great time and money saver for all of our guests. We look...

Reviewed 1 week ago

Great location, friendly and helpful staff, a block from beach, lots of restaurants close by, a pharmacy across the street, parking, comfortable and clean rooms, good wifi, exercise room and business center with available computers for your needs are adequate.

Review collected in partnership with Best Western
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Thank 831saria

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $179 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with partial/full ocean view and higher floor would be the way to go...”
llischer, 15 Apr 2017 | Read review
“Enjoyed our room on the 6th floor, facing Ashford av., with a balcony and a partial ocean view.”
danielakorem, 13 Apr 2017 | Read review
“avoid rooms facing street if you are a light sleeper”
MiamiBeachFLTraveler, 12 Apr 2017 | Read review
“South Tower rooms face pool”
Dblemom2, 10 Apr 2017 | Read review
“We have gone for the ocean view suite 😎”
Z4Mike, 27 Mar 2017 | Read review
5 of 5