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The Palace Hostel

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The Palace Hostel
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137 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Rincon, Puerto Rico
Reviewed 15 July 2015

The Palace Hostel as recently gotten really impressive due to the current staff of intelligent handsome men. Not only did Matt, Josh, Victor and <3 Byron <3 (a hot nurse with a MUN) cater to our every need, but they kept the house sparkling clean in the process. We loved waking up in the morning to shirtless guys scrubbing the...

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1Thank Steph A
Reviewed 4 July 2015

We only spent one night here but I wish we could have stayed longer, our experience was that good. Wonderful staff, all the amenities we needed, and just fun times. After we had already checked out, they let us keep our bags there in the staff area while we wandered around the city waiting on our flight. Everyone working there...

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1Thank Jeffrey P
Reviewed 1 July 2015 via mobile

It's like a big family here. Everyone is very helpful, nice, and social. I recommend anyone to stay here if in the area. It's a laid back place where you can be yourself around anyone here. The vibes are great and there is plenty to do in the area. Beaches near also a down town area with plenty of bars...

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Thank Questicles
Hollywood
Reviewed 22 June 2015

The sad thing is, is that this could be and I believe has been a really great hostel. However the first thing I noticed when I walked in was the smell of mold and mildew emanating from the bathroom in the main lobby. The whole room was covered in it, as was the shower curtain. Not going to get into...

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Thank Laura D
Reviewed 28 May 2015

This hostel, without a doubt, has the potential to be a prime stay in Puerto Rico – especially if you're looking to get out of Viejo San Juan for a bit and see a different side of the city. While I had a nice stay here, it definitely doesn't come without its issues. For one, it needs a makeover; the...

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Thank Misha Z
Reviewed 16 May 2015 via mobile

my stay at The Palace was made enjoyable by a great staff. Shawn was excellent and extremely helpful, the rest of the staff were polite and consistent. The place was clean and well kept, and the location is right in the middle of Santurce, where you can find night life (La Placita, El Local), great food nearby and close to...

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1Thank Joe T
Reviewed 15 May 2015 via mobile

The Palace has a new manager Chan (pronounced Shawn) who is quickly turning the palace into the best hostel in Puerto Rico. The neighborhood has a lot of local color and is not geared toward tourists specifically. If you want to get an idea of the 'real' Puerto Rico while saving a bit of your hard earned vacation money look...

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2Thank Byron H
Philadelphia, Pennsylvania
Reviewed 10 May 2015

The Good: The staff waited late for us to arrive and guided us until we found the place. I felt the staff was the only excellent thing for this hotel. Free WiFi. The Bad: The signage was minimal and the room was basic with a shared bathroom upstairs for all the guests. The bathroom was not clean. The room's paint...

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1Thank iloveisrael2015
Reviewed 16 March 2015 via mobile

Beds are soft and people very nice BUT paint peeling, air conditioners leak all over, no even warm water, get reservations wrong but you are still stuck with bill for days you do not need, sink cracked and broken, beds so close have to climb over ladders of upper bunks to move around room,pictures NOT accurate, stairs dark and dangerous,...

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2Thank manfordfamily
Ontario, Canada
Reviewed 27 February 2015

This really was the worst experience we have ever had. I have traveled to many countries, and have never ran into something SO TERRIBLE. I really urge you to stay at another hostel (unless you like stinky drunken loud staff whom really do not have any idea how to run the place, mold, and a kitchen so dirty you wouldn't...

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3Thank SamandRich13

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Most people come to a Hostel to do 2 things which are SOCIALIZE and SLEEP! For that reason we have the LARGEST hostel in San Juan with the MOST Public social space to mingle and meet fellow travelers! And for your Comfort and Sleep we Have Memory foam Beds and A/C in Every room! We are the Closest Hostel to Condado, which is the most popular Beach/surfing/swimming area in all of San Juan! We are also the closest hostel to Miramar which has Eateries and a movie theater. For your Beverage convenience we are located within 50 Meters of a Beer and Liquor Store! And for your transportation convenience we are across the street from A Taxi Station! We have 3 SEPERATE outside social areas to meet fellow travelers! Your stay includes: FREE Hostel Breakfast! FREE linens & towels FREE Wi-Fi in all of the rooms FREE usage of our Security Lockers FREE Board games FREE Memory foam beds (only hostel in San Juan that offers quality Bedding!) FREE 24 hr Local Calls FREE Coffee and Tea FREE Luggage storage FREE Air Conditioning in ALL bedrooms! When choosing your Hostel be careful to choose a hostel Located in a central Location! Not one that is located near one attraction that can be covered in one day! Which makes traveling to the other more 'island' type Activities such as Beach activities somewhat difficult. We are centrally located to beautiful beaches, supermarkets , restaurants but away from noisy touristy places so you can sleep Peacefully! Your Comfort is our # 1 Goal and our entire hostel is designed around this concept which most hostels around the world drastically lack! We are the only Hostel in Puerto Rico with a State of the Art Video Surveillance system and 24 hour a day Locked security gates and windows! Credit cards now accepted! ... more   less 

Additional Information about The Palace Hostel

Address: 666 Calle Suau, San Juan 00907-3617, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $28 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Palace Hostel 2*
Number of rooms: 7
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Questions & Answers

Here's what travellers have asked, with answers from The Palace Hostel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tipping.”
 of 5 bubbles dorn56, 22 Sep 2016 | Read review
“if you need cost effective they have it, same on the semi and fully private you really can not go wrong”
 of 5 bubbles timothymacik301, 8 Jun 2016 | Read review
“GREAT place to stay”
 of 5 bubbles glenc466, 4 Jun 2016 | Read review
“Bring mosquito spray. Outlets were not all fully functional”
 of 5 bubbles lloydj653, 4 Jun 2016 | Read review
“make sure there isn't an infestation”
 of 5 bubbles SandraMK569, 28 Mar 2016 | Read review
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