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Ciqala Luxury Suites

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#12 of 46 Hotels in San Juan
Certificate of Excellence
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Ciqala Luxury Suites
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525 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Gilbert
1 review
Reviewed yesterday NEW

I highly recommend this hotel, all i found was excellence from the staff to the cleanliness of the lobby hallways elevators specially in the rooms. The bed was very comfortable. I would definitely stay in this hotel again.

Review collected in partnership with this hotel

Helpful?
Thank Abraham G
Austin, Texas
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

This hotel was very convenient to the cruise terminal...stayed just one night prior to boarding the cruise ship....we were in a room on the first floor...definitely NOT a suite....very small could barely move around in it....no veranda and very noisy all night long from outside store right next door open 24 hours. Actual location of hotel was not the nicest... More 

Review collected in partnership with this hotel

Helpful?
Thank Mike W
Montreal, Quebec
2 reviews
Reviewed 4 days ago NEW

Excellent service at check-in, near some good restaurants, not far from the port. They also offered an excellent breakfast on a terrasse. The room was clean and the bed was good quality. Windows could be more isolated for the noise.

Review collected in partnership with this hotel

Helpful?
Thank jacquesb936
Long Island City
1 review
Reviewed 4 days ago NEW

The suite was lovely, the accommodations great. Amenities great. For the family it was just perfect, large enough for us all. The staff attentive and responded immediately when we asked for anything. The only problem, blow dryer didn't work.

Review collected in partnership with this hotel

Helpful?
Thank Evelyn R
Las Cruces, New Mexico
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 days ago NEW

We stayed in the (windowless) Ciqala Luxury Suites for one night and it was perfect in many ways. Pros: Free secure parking, great central location, clean room, reasonably priced mini fridge Cons: Location is a bit sketchy if you wander too far from the hotel, the room had one window and it was hidden behind the headboard, the rooftop bar... More 

Helpful?
Thank LasCrucen
Memphis, Tennessee
1 review
Reviewed 5 days ago NEW

Great neighborhood, easy walk to restaurants and local spots. Each room appeared different and ultra-hip. Definitely would stay again. Rooftop pool next deck has super views. Don't be afraid to get out in the neighborhood, awesome restaurant recommendations by the front desk. Pro tip- mingle with the locals at the convenience store and food truck next door.

Review collected in partnership with this hotel

Helpful?
Thank tntraveler411
Dallas, Texas
1 review
Reviewed 5 days ago NEW

Very helpful staff, intimate 34 room hotel. Very nice rooms and accommodations. Complimentary breakfast was great! Rooftop views are magnificent. Only complaint...no airport shuttle but the staff will call one upon checkout.

Review collected in partnership with this hotel

Helpful?
Thank 376robbiew
Level Contributor
4 reviews
Reviewed 5 days ago NEW via mobile

Staying at Ciqala was such a pleasure and totally exceeded our expectations. The staff were extremely helpful, even going as far as to freeze some food for us that we wanted to bring back to the states before our flight. They had showers to use after check out after a hot and sticky day. The room was clean and the... More 

Helpful?
Thank Danielle S
Champaign
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We stayed in the presidential room for three nights. The rooms are spacious and clean with great facilities! The services are also great. The green option allows you to earn $5 credits for the mini bar by reducing the room cleaning requests. The only down part is the speed of wifi.

Review collected in partnership with this hotel

Helpful?
1 Thank 222gus
Lafayette
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Very spacious room. Excellent facilities. Felt even better than 4+ star hotel. Staff were friendly and helpful. Location is convenient with stores in walking distance. Just a little noise came from nearby bar and air condition compressor.

Review collected in partnership with this hotel

Helpful?
1 Thank kaiz214

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more   less 

Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $207 - $804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ciqala Luxury Suites 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Ciqala Hotel San Juan
Hotel Style:
#2 Romantic Hotel in San Juan
#3 Family Hotel in San Juan
#8 Business Hotel in San Juan
#8 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Ciqala Luxury Suites staff and other travellers.
33 questions
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Questions? Get answers from Ciqala Luxury Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The food cart next to the hotel has AMAZING grouper (Chicharrones).”
 of 5 bubbles LasCrucen, 29 Nov 2016 | Read review
“Not like a chain hotel, but very nice.”
 of 5 bubbles ALLYSONM330, 22 Nov 2016 | Read review
“I think the back of the hotel would be best as it seemed quieter”
 of 5 bubbles mjsledz, 15 Nov 2016 | Read review
“Be sure to ask for a room that is not on the same side as the convenience store”
  • Double vanities in bathroom
  • Hallway leading from livingroom area to bedroom
  • Separate room for toilet and large walk-in shower
  • Fully stocked kitchen, including a welcome bottle of wine
  • Laundry room with washer and dryer
  • Large whirlpool tub
  • Living room
  • Dining room
 of 5 bubbles Tenof10, 30 Oct 2016 | Read review
“Pick one of the larger rooms”
 of 5 bubbles sg1phileshipper, 9 Sep 2016 | Read review
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