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La Terraza de San Juan

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Traveller (626)
Room & Suite (481)
Dining (106)
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Rooms
25 Nov.26 Nov.
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
We offer one bedrooms, one bedroom suites and two bedroom, two bathroom suites, as well as suites with balconies. Individually appointed rooms and suites with gorgeous personal touches. Romantic, yet family friendly environments are La Terraza's trademarks. Delicious, homemade breakfasts compliment a relaxing trip to sun drenched Puerto Rico. La Terraza is walking distance to Old San Juan's historic landmarks, a locals only beach and azure waters. La Terraza is San Juan's newest hidden gem, a spectacular boutique hotel with superlative service and the highest attention to each guest's needs.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Wheelchair Access
Bar/Lounge
Public Wifi
Laundry Service
Concierge
Multilingual Staff
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quaint
CHECK IN
3:00 pm
CHECK OUT
12:00 pm
Reviews (803)
Filter reviews
760 results
Traveller rating
555
129
44
17
15
Traveller type
Time of year
LanguageEnglish
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555
129
44
17
15
Show reviews that mention
All reviews rooftop terrace full kitchen plunge pool living room washer dryer modern amenities boutique hotel small pool first floor the location is perfect bed was very comfortable few blocks small hotel cruise ship gustavo pr tile
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1 - 5 of 760 reviews
Reviewed 3 weeks ago

It was a beautiful property in a great location, but their cafe, bar, and roof top bar were all closed when we were there. This wasn't listed anywhere prior to booking, which I think it should be in the off season. The concierge staff was...More

1  Thank Courtenay G
Reviewed 4 weeks ago via mobile

I booked this hotel at the recommended of a business friend. I had a few questions before arriving and staff were quick to respond and very helpful. Check in was easy and my suite was great. I had no complaints at all. I did find...More

1  Thank Michael H
Reviewed 27 September 2018

We checked in around 8pm on Sunday so we were able to enjoy an hour of the rooftop bar with a cocktail! Next time we will stay during the weekend so we could experience the lounge at peak time. It has a laid back feel...More

2  Thank luv2travl14
Reviewed 16 September 2018

Friendly staff quickly gave us our rooms, which were decorated nicely, beds and pillows felt luxurious, amenities in bathroom such as shampoo, lotion, soap also were fancy. Hotel has beautiful tiles and decorations. The terrace has a wonderful views of the Old San Juan, the...More

Thank tanita75
Reviewed 11 September 2018

La Terraza had elegance to match its old world surroundings. We stayed on a first floor room with high ceilings and tiled floors. Nice and cool. Good bed. Great shower. Hotel staff were easy-going and accommodating. The rooftop terrace, which the hotel is named after,...More

1  Thank Jonah B
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Questions & Answers
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lakerone
12 November 2017|
AnswerShow all 4 answers
Response from LaTerrazaHotel | Property representative |
Dear Guests, Our property operates on generators. More than 60% of San Juan city is still without electricity, it is a norm that most businesses operate on generators these days. We have water, lights, ceiling fans, wifi... More
2
Votes
Dale A
2 November 2017|
AnswerShow all 3 answers
Response from LaTerrazaHotel | Property representative |
Dear Guests, Please contact us via emails, our regular landline 787.722.2014 is down, since Claro provider still has not repaired the damages. We are open and running. No damages to the property, just infrastructure of the... More
0
Votes
ddavies505
October 30, 2018. Hi, a recent Trip Advisor review of La Terraza, San Juan suggests that one member stayed a week ago. I am traveling to La Terraza in December with my mother. We are completely lacking information about the condition of the hotel since Hurricane Maria. Is the power back on? AC working? Elevator working? etc? These features are important for my mother since she uses a wheelchair. We are not sure if we should cancel or proceed as if the property is in working order. Also, how are the people doing in downtown Old San Juan?Are they healing and getting back to normal? Streets and sewage and water systems running again? Are shops and restaurants and other hotels, beaches and historic attractions, cathedral etc. open again for business? The hotel phone number is out of order. Last I checked, three weeks ago, they were still on generator. I hope you can give me your honest impressions about the suitability of this trip for my mother. I can rough it and would like to bring my business to contribute to San Juan's and PR's recovery. I want to make sure it is up and going for Mom. Any insight you can provide would be really helpful. Thanks.
31 October 2017|
Answer
Response from LaTerrazaHotel | Property representative |
We are open and running on generators, for more details please email us to reservations. We would gladly answer all the concerns. Kindly, Marija
0
Votes
Room Tips
"Great location"
91yutingl
2 Jan. 2018
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"the floors on the second and third floor offer quiet rooms"
I2224KUseanh
28 Nov. 2017
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"I stayed in 212 and I had a full balcony with 3 big doors"
ticfchris
13 Oct. 2017
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"Great View! Professional Staff!"
640leilae
18 Sep. 2017
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PRICE RANGE
USD 163 - USD 389 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
24
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