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La Terraza de San Juan

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Traveller (599)
Room & Suite (469)
Dining (107)
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Overview
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop terrace”(84 reviews)
“full kitchen”(44 reviews)
“plunge pool”(27 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Rooftop Bar
Concierge
3 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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Traveller rating
548
126
42
16
13
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548
126
42
16
13
Show reviews that mention
All reviewsrooftop terracefull kitchenplunge poolliving roommodern amenitieswasher dryerboutique hotelsmall poolfirst floorhome away from homebed was very comfortablethe location is perfectfew blocksparking garagesmall hotelcruise portjose
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1 - 5 of 745 reviews
Reviewed 2 weeks ago

This is truly an old house that is now a small hotel. Our room was very large and very comfortable and clean. Nice linens and well taken care of with old world charm. Roof top terrace was not open when we visited. It was only...More

Thank Gilmorez
Response from LaTerrazaHotel, Director of Sales at La Terraza de San JuanResponded 2 weeks ago

Thank you for your review. We are happy that you and your family had a pleasant stay at our cozy Hotel Boutique. Our property consists of 27,000 square feet of beautifully restored colonial buildings. Guests have access to Rooftop Terrace 24/7, plunge pool closes at...More

Reviewed 4 weeks ago

After spending three nights at La Terraza in 2015, we knew we wanted to stay there on our second trip to Puerto Rico. The rooms are delightful and very spacious; the decor is perfectly suited to the lovely Spanish architecture, and the view from the...More

Thank mlc_541
Reviewed 15 April 2018

My daughter and I only stayed here one night before our cruise, but wished we could have stayed longer. The room was beautiful and very comfortable. We were amazed at the GIANT doors throughout. We loved the decor. The person at reception was very friendly...More

3  Thank Tammi P
Reviewed 11 April 2018 via mobile

Super attentive staff. Awesome location. Super comfy bed. Cold AC. Breakfast served on rooftop and coffee available 24-7. Cute place. Would definitely recommend it. Close to all of the bars and restaurants. Took a trip out to fajardo for snorkeling on the reefs. Very easy...More

1  Thank Brenda S
Reviewed 24 March 2018

I stayed here in November 2018 for two days after I departed my cruise ship. This was 2 months after Hurricane Maria and much of San Juan was still very much affected. The room was on the 1st floor and it was a 1 br...More

1  Thank antish82
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
USD 171 - USD 382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 171 - USD 382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (599)
Room & Suite (469)
Dining (107)
Pool & Beach (54)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lakerone
12 November 2017|
AnswerShow all 4 answers
Response from LaTerrazaHotel | Property representative |
Dear Guests, Our property operates on generators. More than 60% of San Juan city is still without electricity, it is a norm that most businesses operate on generators these days. We have water, lights, ceiling fans, wifi... More
2
Votes
Dale A
2 November 2017|
AnswerShow all 3 answers
Response from LaTerrazaHotel | Property representative |
Dear Guests, Please contact us via emails, our regular landline 787.722.2014 is down, since Claro provider still has not repaired the damages. We are open and running. No damages to the property, just infrastructure of the... More
0
Votes
ddavies505
October 30, 2018. Hi, a recent Trip Advisor review of La Terraza, San Juan suggests that one member stayed a week ago. I am traveling to La Terraza in December with my mother. We are completely lacking information about the condition of the hotel since Hurricane Maria. Is the power back on? AC working? Elevator working? etc? These features are important for my mother since she uses a wheelchair. We are not sure if we should cancel or proceed as if the property is in working order. Also, how are the people doing in downtown Old San Juan?Are they healing and getting back to normal? Streets and sewage and water systems running again? Are shops and restaurants and other hotels, beaches and historic attractions, cathedral etc. open again for business? The hotel phone number is out of order. Last I checked, three weeks ago, they were still on generator. I hope you can give me your honest impressions about the suitability of this trip for my mother. I can rough it and would like to bring my business to contribute to San Juan's and PR's recovery. I want to make sure it is up and going for Mom. Any insight you can provide would be really helpful. Thanks.
31 October 2017|
Answer
Response from LaTerrazaHotel | Property representative |
We are open and running on generators, for more details please email us to reservations. We would gladly answer all the concerns. Kindly, Marija
0
Votes
Room Tips
"Great location"
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"the floors on the second and third floor offer quiet rooms"
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"I stayed in 212 and I had a full balcony with 3 big doors"
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"Great View! Professional Staff!"
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