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Condado Lagoon Villas at Caribe Hilton

CancelonUSD 220*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 264*
USD 220*
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USD 264*
USD 264*
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Condado Lagoon Villas at Caribe Hilton
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733 Reviews from our TripAdvisor Community

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Showing 679: English reviews
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Carolina, Puerto Rico
Reviewed yesterday NEW

Excellent, the quality of the room perfect, the cleanliness, most important de value and the location. The staff excellent and the front desk person, Dolores was very helful. Palmeras Restaurant Buffett was perfect and very very good

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ramon Q
Fargo, North Dakota
HOTEL’S FAVOURITE REVIEW
Reviewed 26 February 2017

We arrived and the service was very cordial and efficient. I was given a room overlooking the Condado lagoon which was very nice and picturesque with a nice view of the city, particularly at night. The room was very clean and well organized with the usual amenities. In all, a very comfortable and pleasant room with a great view. I...

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Helpful?
Thank GoAllOver47
About Hotel's Favourite Review
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

We appreciate your pleasant review. It is pleasing to know you like many aspects of our hotel including our clean and comfortable rooms with great views, attentive and helpful team members, and most importantly, great place to rest and relax. We are already looking forward to your return

Reviewed 2 days ago NEWvia mobile

Nice room with magnificent views of Condado Lagoon in San Juan. All around vacation due to location and restaurants availability. Food options from Quiznos to Morton's and everything in between from the El Mercado and Fogo de Chao. Room and Hotel personnel nice and serviceable. Beautiful private hotel beach great for kids and adults, clean. Pools nicely maintain and with...

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Helpful?
Thank Hector A
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Hector A, We appreciate your pleasant review. We are pleased to hear you and your family found the Hotel service and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Tulsa,OK
Reviewed 2 days ago NEWvia mobile

This hotel was perfect for the night before our cruise. The views we're absolute stunning. All staff were exceptional. My husband and the boys walked to get breakfast and ended up just enjoying the walk and spent more time walking around.

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Helpful?
Thank OKFunintheSun
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking the time to share your family experience. We are delighted to see your overnight stay was a pleasant one. We strive to deliver great service and it is refreshing to know when that is achieved. It would be a pleasure to welcome you back for another enjoyable stay someday soon.

Reviewed 1 week ago

The hotel room isn't the best for what you pay the suite rooms are better than the villa. The ocean view was really nice the beach was good not to big or small. I think the hotel is safe to stay at but if you want to stay some where close stay at the a local hotel. The food is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jordanaea
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. We would like to express our sincere apologies for the inconvenience you encountered with your room. We take your feedback very serious and will share them with our team. We hope you will consider staying with us in the future.

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Great stay as always!! Whenever I'm in Puerto Rico, this is the only hotel I would stay at. Highly recommend it. Close to many restaurants. Right on the beach. Great service and room. Excellent hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jpham6
Reviewed 2 weeks ago

I'm a Hilton diamond member and this hotel is very average in many aspects. If your rate is over $100, do not stay here. If you truly like Hilton brand hotels and you are here for vacations, just stay in EL San Juan by Hilton, that resort is a lot better than this one, however if you are looking for...

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Helpful?
Thank shuqi c
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Shuqi C, Thank you for taking the time to share your experience about your recent stay at our hotel. We would like to express our sincere apologies for the inconvenience you encountered while in our property. We take appreciate your loyalty to the Hilton Brand and would appreciate the opportunity to serve you again in the near future. We...

Santo Domingo, Dominican Republic
Reviewed 2 weeks ago

Everything is great about this hotel...the bar (some of the best bartenders in town work there)...the concierge personnel (Genesis was very helpful during the whole stay)...BUT the room is like travelling back in time to the 90´s...it definitely need a redecoration...DEFINITELY!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank roqued678
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. We are pleased to read you found our bartenders service to your liking. We sincerely appreciate your feedback and we’re very sorry you were unpleasant with our guest rooms conditions. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with...

Canisteo, New York
Reviewed 2 weeks ago

We reserved and paid for an ocean view room. Our room overlooked an enclosed lagoon. When we called the front desk to point out the obvious mistake we were informed that was the ocean. Total misrepresentation.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cindy L
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Cindy L, Thank you for sharing your experience. We would like to express our sincere apologies for the inconvenience you encountered with your room. We take your feedback very serious and will share them with our team. We hope you will consider staying with us in the future.

Va
Reviewed 3 weeks ago

Hotel has a $75/a day hold fee plus resort fee. Would've been mpre prepared had id known about extra charge. Food on resort was expensive but places to eat if you walk around. Room itself was GREAT and LOVED the hammocks.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ashley B

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $247 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Hotels.com, Vacatia, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Condado Lagoon Villas at Caribe Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the main tower.”
Lattle4, 30 Apr 2017 | Read review
“room 71032 had a great view”
KimberlyRL5, 27 Apr 2017 | Read review
“Villa rooms are the side of the courtyard will be subject to loud music until about 10 p.m. on the weekends.”
afamteach, 3 Apr 2017 | Read review
“try to stay in the building where the lobby is located. The other building has an outside bar next door that plays music till 3 am.”
shellerenee, 24 Mar 2017 | Read review
“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
12thMan2013, 14 Feb 2017 | Read review
5 of 5
Cancelon
USD 220* /night
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Booking.comUSD 264
Hilton.comUSD 264
Hotwire.comUSD 264
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*Disclaimer
Prices are for 1 room, 2 adults
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