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Holiday Inn Express San Juan Condado

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Holiday Inn Express San Juan Condado
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417 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Fort Lauderdale, Florida
Level Contributor
418 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 1 week ago via mobile

After we were checked into our room, which was very nice with a view of the ocean, we noticed that we had left our backpack with our passports, car keys, tablet and Homeland Security TWIC Card inside the taxi. The 2 people started calling and doing everything possible to help us get a hold of the driver. We got it... More 

Helpful?
1 Thank JSR_Adventures
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear JSR_Adventures, Thank you so much for sharing your review with us and we are so happy to read your kind comments about our staff. It has been our pleasure to be assist you and we will be looking forward to your return in the near future. Kind Regards More 

Houston, Texas
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

This was a very nice hotel. It is located in the Condada district and we had a corner room with a great view of the lagoon. We were walking distance to great restaurants and shopping venues, as well as, just walking by the shore. The Staff were very helpful especially the concierge for informing us of local attractions. Breakfast was... More 

Helpful?
1 Thank D-S P
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear D-S P, Thanks so much for your wonderful review and for giving us a 5 Star Review. We are delighted to read your comments and that you had an excellent stay. It has been our pleasure to serve you and we will be looking forward to your return. Sincerely More 

Liversedge, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

We stayed here for a week and were really pleased with the location. You are two minutes walk from the beach and numerous good restaurants all within walking distance. The staff were very friendly, in particular Jose on reception and Celeste the concierge - very helpful. The rooms are on the small side but it is immaculately clean and with... More 

Helpful?
1 Thank Louise P
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Louise P, Thank you very much for your review regarding your recent stay at Holiday Inn Express San Juan. We are very happy to read your kind comments on our great location and our staff and our cleanliness. Thank you again for choosing us and we will be looking forward to having you back soon. Kind Regards More 

Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Stayed one night post-cruise, excellent front-desk personnel (Jose) greeted us and was able to provide early check-in. Friendly tour desk lady provided local map and great suggestions for nearby activities. Hotel location is great and appears recently remodeled, but Room 308 (two double beds) had a mildew smell. Bathroom was nicely updated but exhaust fan was very loud, and shower... More 

Helpful?
Thank KirkH123
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear KirkH123, Thanks so much for taking the time to share your review with us. We are happy to read your comments and experience with your stay and thank you for your kind words about our staff. We will be sure to share it with them. We will be looking into the issues you had in the room and escalate... More 

Grand Blanc, Michigan, United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Easy walking distance to the beach at Condado. Didn't swim there as the water was too rough. We walked West to the local beach and loved it. Great place for snorkeling and swimming. Hotel was clean and offered a great continental breakfast. Would definitely stay here again when back in San Juan. Many local restaurants and shops along the strip.

Helpful?
1 Thank Amy J
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Amy J, Thanks so much for your kind comments and giving us a 5 Star. We are very happy to hear that you have enjoyed our location in Condado along with our complimentary breakfast. Thank you again for choosing us and we will be looking forward to your return. Kind Regards More 

Windermere, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Nice and Clean. Good AC, Bed and Nice TV. Breakfast more than I was wandering. Super. The only con is the parking, but there's some around the block. The price is really fear for a hotel on this size and the area. I will stay there again for sure.

Helpful?
Thank Ricardo C
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Ricardo C, Thanks so much for sharing your review with us regarding your recent stay at Holiday Inn Express San Juan. We are glad to hear that you have found our rooms nice and clean, with good AC and our complimentary breakfast. Our parking is limited but we offer the multi floor parking garage across from the hotel as... More 

Haifa, Israel
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

This hotel is located in the el Condado section of San Juan adjacent to the main street of Condado were you can find many restaurants. Overall that is a pleasant hotel at a reasonable fare. The rooms are a bit tiny especially if you are a family, as we were. But the mattress is good and for sleeping purpose only... More 

Helpful?
1 Thank Ron R
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Ron R, Thank you very much for taking the time to review our hotel with your past stay in Condado. It is very important for us to have our guests' feedback to see what areas we can improve and increase our guests' satisfaction more than 100%. We appreciate your kind comments about our property and happy to hear that... More 

ct
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 23 October 2016

The front desk people are very helpful and friendly. Breakfast is the standard fare. Rooms are standard and a little "tired" although freshly painted. The bed linens are old and rough, although they appear clean. Pillows are lumpy. The road flooded from the lagoon at the end of the street the day that we were here. Will probably look for... More 

Helpful?
1 Thank nonamect
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear nonamect, Thanks so much for taking the time to review our hotel. We appreciate your comments and your feedback regarding your recent stay at Holiday Inn Express San Juan. Hope you give us another chance in the future to make your experience better. Please do not hesitate to contact with us directly, should you need further assistance. Kind Regards More 

Mississauga, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2016 via mobile

We flew in a day early before our cruise and stayed in the city for a night. San Juan is BEAUTIFUL!! The hotel is recently renovated but has a very bad moldy/musty smell to it The bathroom is modern and the rooms are very clean and lots of room The pool and poolside area is very old and slimy; towels... More 

Helpful?
Thank Marie-Anne S
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Marie-Anne S, Thanks so much for taking the time to write a review regarding our hotel in Condado. We appreciate your detailed feedback regarding your stay and thank you so much for your kind comments on our clean rooms and great staff. We are definitely taking your opionion into consideration in management and we will do our best to... More 

Mexico City, Distrito Federal, Mexico
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 October 2016

The location and the rooms are very good, in the best part of Condado, you can walk to the beach and you have many restaurants near. We leave our bags there after check out to can walk around. It´s near to the airport and to the port.

Helpful?
Thank nirka2000
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear nirka2000, Thanks so you much for taking the time to share your review with us and for your feedback. We are glad to read that you have found our location great, along with our rooms and complimentary breakfast. Thank you again for staying with us and hope to see you next time you get a chance to visit our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $164 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Juan Condado staff and other travellers.
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4 months ago
New York City, New York
6 months ago

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Questions? Get answers from Holiday Inn Express San Juan Condado staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double bed rooms are nice”
 of 5 bubbles DannyFoodie, 19 Sep 2016 | Read review
“narrow lane if you plan to bring a car”
 of 5 bubbles KudosKompliments, 11 Sep 2016 | Read review
“Top floors offer a veiw of the beach and pool”
 of 5 bubbles 466shanelc, 28 Aug 2016 | Read review
“My room came with double full beds but space was limited.”
 of 5 bubbles OMG30, 22 Aug 2016 | Read review
“Some higher rooms have ocean or bay views. We had a corner suite which was huge and very comfortable.”
 of 5 bubbles GoCliff, 8 Aug 2016 | Read review
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