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Holiday Inn Express San Juan Condado

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Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado
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452 Reviews from our TripAdvisor Community

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Showing 364: English reviews
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Milford,Pa
Reviewed yesterday NEWvia mobile

My wife and I stayed here for a one night getaway. We stayed in a suite room with a partial view of the ocean and lagoon. The room had 1 1/2 bathrooms, a living room with a microwave, refrigerator and a safe. The bed in the bedroom was very comfortable. The negative comments are the air conditioner was noisy, the...

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Helpful?
Thank Milford_PaMooseman
Boston, Massachusetts
Reviewed yesterday NEWvia mobile

The good : breakfast, gym, location, beds, courtesy. The bad: rooms are VERY small, cheap furniture, the design in the bathrooms(see pic) is difficult to get to the handle of the shower without passing a cold soak. Difficult to reach the handle to set temperature. Rooms hold humidity and floor is always like wet unless you put the a/c to...

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Helpful?
Thank gprie2
Gahanna, Ohio
Reviewed 5 days ago NEWvia mobile

Good Location, friendly staff will stay again when visting Puerto Rico again, got restaurants, stores, the beach all walking distance. Rooms are nicely clean and reasonable prices for the area. You will enjoy your stay here

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Thank Carlos M
Reviewed 6 days ago NEW

Good location, helpful staff, close to beach and bus to old San Juan. Close to nice bars and restaurants. Clean rooms, good beds and pillows. No fridge. Breakfast self service style. Ok selection, only bananas and apples as fresh fruit. Nice pool area, overlooked by others. Come and go parking across the street @ $21 per 24 hrs.

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Helpful?
Thank Jim F
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Jim F, Thank you for sharing your experience with us. We are delighted that you enjoyed our location, ambiance, and most importantly, our service levels. Our hotel offers fridges and microvawes upon availability. Also we offer a "Deluxe" continental breakfast with fruit, pastries,croissant, 2 types of bread, hard boil eggs, omelettes, pancakes, oatmeal & cereal.We know our guests have...

Norwalk
Reviewed 1 week ago

Location of the hotel is nice, close to the water, walking distance to a number of really nice restaurants. The rooms are small as I had previously read in the reviews but we were only staying one night prior to our cruise. Breakfast is the same as you usually get.

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1Thank Jean N
A TripAdvisor Member
Marshall, Michigan
Level Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago via mobile

The hotel is located within walking distance of the beach and numerous restaurants. The pool and hot tub area was nice with seating to relax. Breakfast was the standard HIE fare. Nice hotel for a quick stop over.

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Thank A TripAdvisor Member
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Guest, Thank you for your positive feedback! There is no greater satisfaction, as customer service professionals, than receiving kind words from a valued guest. Providing unmatched guest service is a hallmark of our property and we are especially pleased to read that you felt this commitment during your stay. We truly appreciate hearing from satisfied guests like you, and...

Clifton Park, New York
Reviewed 1 week ago

This hotel is is a fantastic location, across the street from the ocean/beach. There are lots of restaurants, bars and other things to do close by or within a few minutes by car/cab/uber. All of the staff was very friendly, but the manager Edith and another staff member Patricia went out of their way to make our stay enjoyable. While...

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Helpful?
Thank EEW12210
Windsor, Canada
Reviewed 2 weeks ago via mobile

We had read recent reviews for this hotel and wanted to be close to the beach as well as close to Old San Juan - and this was the perfect location for us. Taxi from the airport was inexpensive ($15) and easy. Check-in was smooth and staff ready to assist. Our room was clean and comfortable and we were out...

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Helpful?
1Thank Judy H
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Judy H, Thank you so much for your review of our hotel.We are delighted that you enjoyed our location, ambiance, and most importantly, our service levels. We appreciate that you have so graciously allowed us the opportunity to learn about your recent experience. We hope that you will visit again soon. Best Regards,

Reviewed 2 weeks ago via mobile

Located one short block from park/ocean. Safe area. Wonderful thing about chain hotels is consistency. This hotel could be placed anywhere in the world and it would be the same. Doesn't express any Puerto Rican flavor at all but safe bet for lodging. Hotel room was smaller than I'd expect. Not an issue though. Same with the hotel pool. Clean...

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Thank Aeropeeper
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Aeropeeper, Thank you for your feedback regarding your recent visit at our hotel. We are delighted that you enjoyed our location. We apologize for not meeting your expectations up to your standards and our guests' comments are always important for us thank you for this opportunity to let us hear your voice. Hope you give us another opportunity in...

UK
Reviewed 2 weeks ago

I stayed here for four nights, assigned a room on the 7th floor (707), with two comfortable queen beds and a shower room. The room was equipped with a work desk and one chair, cable TV, iron & board, and a safe that could hold up to a 15 inch laptop. The shower had good pressure, but the water temperature...

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1Thank majikthise
IHGService, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Hi majikthise! Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. I would like to sincerely apologize for the issues you experienced particularly with the inconveniences of changing rooms and the maintenance of some amenities in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages Street | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $183 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Juan Condado staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Juan Condado staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back location should be quieter, however this hotel is off main road and was very quiet during my stay.”
 of 5 bubbles jimfH1923JC, 17 Feb 2017 | Read review
“Corner suite on the 6th floor was large and had an ocean view.”
 of 5 bubbles EEW12210, 12 Feb 2017 | Read review
“Walking distance”
 of 5 bubbles travel4food2014, 10 Dec 2016 | Read review
“Rooms at end of hallway offer less chance of hearing any noise.”
 of 5 bubbles marcodelbarco, 3 Dec 2016 | Read review
“Double bed rooms are nice”
 of 5 bubbles DannyFoodie, 19 Sep 2016 | Read review
5 of 5