We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We spent one night before leaving on a cruise. Our room was lovely with a very nice view. The internet service was good. The staff was friendly and helped us carry our suitcases up to our third floor room. It was a short cab ride...More
Room was ok. We were barely in the room due to booking many tours, but the room was full of dust. You could walk on the tile floor without your feet being dirty. This includes the bathroom, patio, and windows. The room had no hair...More
We stayed at the Acacia hotel the night before embarking on a cruise. We checked in and then were walked to another location about one block away. Our room was a few steps down from their main level and the only natural light came from...More
Thank Tonette P
Response from Gustavo M, Guest Relations Manager at Acacia Boutique HotelResponded 21 January 2018
Thank you for your review. We are so glad you enjoyed the stay at our property. Our staff works very hard to make our guests feel welcomed to our beautiful island of the Caribbean. We will take what you wrote to better our service in...More
I spent 3 nights here for business. It’s a lovely place that is ideal for a vacation but was not the best choice for a business trip. Great location right on the beach. The rooms are comfortable but it would be nice if the hotel...More
Response from Gustavo M, Guest Relations Manager at Acacia Boutique HotelResponded 22 December 2017
Thank you so much for your review. We are a boutique hotel that offers friendly and amazing comfort experience to all our visitants. In our exclusive restaurant Niche, an awarded cusine, ideal for meetings and adventures, guests can have brunch, most breakfast plates a la...More
I think the staff here were seeking to use the hurricane as an excuse for the shortcomings of their hotel. Some problems were clearly caused by the hurricane and everyone understands that - eg cracked windows.
However, the hurricane was a while ago now and...More
Response from Gustavo M, Guest Relations Manager at Acacia Boutique HotelResponded 19 December 2017
Thank you very much for your review. Our hotel remained open during the worst hours of the hurricane to provide shelter to many refugees and unprotected families. Our concept is not of a hi end hotel, but a boutique style with a staff that outmost...More
Response from Fernando S | Property representative |
No, this is not an all-inclusive hotel. We do have an in house restaurant, Niche Bistro which serves breakfast and dinner a la carte and we also include rates with breakfast included through third party companies like... More
No, this is not an all-inclusive hotel. We do have an in house restaurant, Niche Bistro which serves breakfast and dinner a la carte and we also include rates with breakfast included through third party companies like Booking and Expedia et al.
Are you sure you want to delete this answer?
"The hotel is not very accessible for people with mobility concerns."