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Acacia Boutique Hotel

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Acacia Boutique Hotel
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613 Reviews from our TripAdvisor Community

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Showing 582: English reviews
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Reviewed 2 days ago NEW

The Acacia Hotel was a wonderful stay of the first night of my spring break from FSU. Only a few miles away from the airport, very in the mix of the cultural of San Juan's tourist district, within 200 yards of the ocean and absolutely stunning views. Room and bathroom were very well done and exactly to what we desired...

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Helpful?
Thank Kain K
Reviewed 4 days ago NEW

We were there on our honeymoon, and in advance of stay we wondered if it was possible to get a bottle of sparkling wine in the room until we arrived. That we could. For 1000 Norwegian kroner, or $ 100. We dropped it. When we arrived at the hotel we were tired after a long flight and time difference but...

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Helpful?
Thank Elisabeth W
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We apologize for any inconvenience during your stay. Although you booked a Cruise Ship exclusive through a third party booking company which is a twin bed, you were given a Queen Deluxe on the second floor with Ocean View. We apologize for the inconvenience on your room and were immediately moved right next door the...

Austin, Texas
Reviewed 1 week ago via mobile

We found this hotel after staying two previous night at a Marriott property. This hotel is quaint, romantic and personable. If you like loud, busy resort places then you may not like it. We had reservations upon arriving but quickly changed our minds and would stay at the property on the next trip. We.took a room on second floor where...

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Helpful?
Thank Gary H
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We are glad you haf such a wonderful experience at our property and we hope to see you again soon. We will take what you wrote to better our service. Take care.

PR
Reviewed 1 week ago via mobile

The Acacia hotel is a small cozy hotel very nice for a weekend getaway. It is conveniently located steps from a nice beach. Also to the Condado busiest area. You could walk or take Uber. The best thing the hotel has is the restaurant! Niche is excellent!!

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Thank D B
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We are delighted you had such a great experience both at our property and our intimate restaurant. Our staff works hard in providing the best possible service and appreciate your feedback. We hope to see you again soon. Take care.

Reviewed 2 weeks ago via mobile

The Acacia was beautiful from the moment you walked in to the parting Merci, au revoir...a very intimate restaurant with an exciting menu, explained by the chef himself, everything well-prepared and delicious. Everyone should treat themselves to this dining experience!

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Helpful?
Thank Lorelle S
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your experience at our restaurant Niche Bistro. We hope to see you again soon. Take care.

Kokomo, Indiana
Reviewed 2 weeks ago

Front desk help was very friendly, however, the front desk leaves at 11pm and there is no one there to monitor wild guests. We were awakened at 1am by a huge party. There were young adults drinking, swearing with loud music. We are definitely not prudes, however this was RIDICULOUS!!! Also, beware this is one street over from being a...

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Helpful?
Thank goldiedoodle13
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We apologize for the inconvenience during your stay. Although our front desk hours are from 7:00 am to 11:00 pm 7 days a week, our sister property down the block has 24 hour front desk service and attend to guests until the next morning we have the information readily available at the front desk in...

Sydney, Australia
Reviewed 2 weeks ago

We arrived in the evening and were shown to a room which was so depressing that we immediately asked if there was another in the hotel to which we could move for our two night booking. No. Was there a room in their sister hotel up the road? No. We advised the hotel that we would stay only the one...

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Helpful?
Thank Aviva L
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We apologize for any inconvenience during your stay. As you wrote that you did not like your room and wanted to change venue we apologize but being in the peak in the high season we were fully booked and could not offer you a room change. As well you requested a bigger room when you...

Baltimore, Maryland
Reviewed 2 weeks ago

After walking in and seeing the nice lobby everything seemed to be below expectations after that.  Check in was disorganized and the receptionist was not helpful.  We booked a King Deluxe and got put into a small room with a queen bed.  We n asked for the manager on many occasions and was nowhere to be found for the 4...

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Thank bonniegberg
Fernando S, Public Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We apologize for any inconvenience during your stay. We have taken steps since your stay to better our service and have changed bed dressings as well as the towels.

Warrington, Pennsylvania
Reviewed 3 weeks ago

We enjoyed our stay at this lovely converted Spanish Villa. The staff were great and the half block to the beach was the perfect location. We loved the quiet location and the rate was much better than staying at the more crowded, louder & bigger hotels in Condado

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Thank Risa13
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We are located in San Juan Between the airport and Old San Juan and just steps away from Ocean Park beach. We are glad you enjoyed your time at our property and we hope to see you again soon. Take care.

Reviewed 3 weeks ago

The staff was exceptional - friendly, courteous, helpful, and caring! The room was perfect - comfortable bed, view of the ocean from our private balcony, nice and cold air conditioning! While the hot tub was not 'quite' as large as I had anticipated, it was wonderful - perfect for relaxing after a long night out on the town! I highly...

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Helpful?
Thank rebecki7
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We are glad to know you had such a wonderful time at our property. Our staff works hard to make our guests feel welcomed and appreciate your feedback. We hope to see you again soon. Take care.

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Double King Deluxe Room (43)
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King Deluxe Room with Balcony (47)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Niche Bistro
Niche Bistro
Cuisines: French, Seafood, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Acacia Boutique Hotel is a restored villa located in Condado, San Juan, literally steps away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. Free WIFI is available in the Rooms. If you're a food lover you NEED to come to our restaurant NICHE BRISTO that serves breakfast and dinner. It is one of the finest dining experiences in the San Juan area. After dinner, enjoy a relaxing soak in Puerto Rico's largest Jacuzzi/Spa while sipping on a mojito. Sound nice, right? Come and visit us! We're waiting for you. ... more   less 

Additional Information about Acacia Boutique Hotel

Address: 8 Edif Taft Ctr | Condado, San Juan 00911-1270, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $147 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Acacia Boutique Hotel 3*
Number of rooms: 21
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Also Known As:
Acacia Seaside Hotel
Acacia Seaside San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Acacia Boutique Hotel staff and other travellers.
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Questions? Get answers from Acacia Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper floor rooms have a more secluded aspect to them”
 of 5 bubbles 513kaink, 23 Mar 2017 | Read review
“The lower the better because of the noisy roof and pool partying with no supervision.”
 of 5 bubbles goldiedoodle13, 8 Mar 2017 | Read review
“Ask for a room with a balcony facing the beach”
 of 5 bubbles Risa13, 3 Mar 2017 | Read review
“2nd floor rooms have nice views”
 of 5 bubbles jameshE6045JO, 29 Jan 2017 | Read review
“A balcony room is nice, can also help keep the room cooler.”
 of 5 bubbles Malachite_xx, 4 Jan 2017 | Read review
5 of 5