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Doubletree by Hilton San Juan

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2,579 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,353: English reviews
Durham, North Carolina
Reviewed 14 November 2014

Stayed here at Easter for 5 days. Very good service, central location and partnered with the Marriott for beach use. The restaurant was ok but lots of great places to eat nearby so why complain. Very clean rooms, but pool area small. We would go there again for the value factor and the location.

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1Thank doddsap
Houston, Texas, United States
Reviewed 14 November 2014

Truly enjoyable vacation in Puerto Rico, stayed in San Juan very close to all tourist attractions and easy access to any and all excursions. Enjoyed Old San Juan and the shopping and history of the island.

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1Thank John C
Houston, Texas, United States
Reviewed 14 November 2014

Truly a comfortable stay and pleasant experience overall. Enjoyed the vacation on the island, hope to return again at a future time. Recommend this hotel and San Juan location for anyone on the island, easy access to all tourist excursions and tours.

Review collected in partnership with DoubleTree by Hilton
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2Thank John C
Reviewed 13 November 2014

I stayed one night. Sevice was good. Hotel Location is good. Also, in a walking distance you can find some places to hang out, supermarkets, restaurants. Room was a little bit small but very clean and had all the things that we needed. If I have to choose again, I will stay there without a doubt.

Review collected in partnership with DoubleTree by Hilton
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1Thank Normyzz M
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Normyzz M, Thank you for your kind words and such a great review of our hotel. We look forward to welcoming you and If we can be of service to you in any way please do contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán yodil.caban@hilton.com General Manager Doubletree by Hilton San...

Kokomo, Indiana
Reviewed 12 November 2014

Great for a pre or post cruise option. Rooms have been redone & there is still some construction, but is not a problem. The free drinks & snacks at night are a nice touch. Breakfast is a full buffet & very nice. The employees are all nice & considerate. Rooms very nice. Ate at Outback, which was just like the...

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2Thank Gae M
Reviewed 12 November 2014

I stayed for 5 days and have no complaints. Very clean, very friendly and helpful staff. Spent Halloween there and the staff dressed up for it. Fabulous! I went by myself and was never made to feel like an outsider. They put me on the top floor and I awoke to a fantastic view every morning. Small but clean pool...

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3Thank Meesko H
New York City, New York
Reviewed 12 November 2014

The nicest the staff was the entire trip was giving me a cookie when I arrived...otherwise they really didn't go out of their way much to make sure we were happy. While I must say the hotel was pretty clean overall, I did find a funny spot on my sheet. Eeek They do have a small pool and a hot...

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Thank Dominika D
Scotland
Reviewed 11 November 2014

Stayed here for 3 nights before getting a cruise from San Juan. Got greeted at check in with a warm cookie which was a lovely touch and check in was quick, up to our room and it was lovely, petals everywhere (knew we were on honeymoon). Reception were good sorting out buggie to see the beach they had which is...

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1Thank campbelli
Indianapolis, United States
Reviewed 11 November 2014

This hotel will exceed your expectations on so many levels. From the helpful staff that want to make sure you have a great time and see the best of Puerto Rico to the location you'll love it. The cookies are awesome.

Review collected in partnership with DoubleTree by Hilton
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1Thank Laurence M
Mesa, United States
Reviewed 10 November 2014

Very delight full stay in San Juan. Short $20 Cab ride to old town. $25 cab from airport to the hotel. Room very clean and had a good view overlooking the area. Store across street is a great place to pick up last minute items prior to boarding Cruise Ship. Wine and spirits at a reasonable cost.

Review collected in partnership with DoubleTree by Hilton
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1Thank Bradford W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $188 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Agoda, Hotels.com and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#2 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#3 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#4 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
107 questions
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phoenix, az
4 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
15 days ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room views are city & pool.”
 of 5 bubbles usuck69, 16 Jan 2017 | Read review
“rooms looking over the pool are the quietest”
 of 5 bubbles DeC53, 11 Jan 2017 | Read review
“I would have requested a room with some kind of view if staying longer.”
 of 5 bubbles 334heatherg, 7 Dec 2016 | Read review
“I always choose the balcony ! It is right by the pool.”
 of 5 bubbles c2taylor, 5 Dec 2016 | Read review
“I stayed on the 8th floor and the 5th and both were ok Ice machines on each of these floors.”
 of 5 bubbles RNP03, 22 Nov 2016 | Read review
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