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Doubletree by Hilton San Juan

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Doubletree by Hilton San Juan
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2,522 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,300: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2014

Excellent Hotel with many amenities. Nice restaurant and very centralized. Rooms were small but very well laid out. Staff was definite a plus and very proper, very attentive to your needs. Hotel is very well kept and the price was outstanding. Visited early September. Parking is expensive but the breakfast buffet made up for it. BeBack!

Helpful?
3 Thank 607joseb
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos 607joseb, Thank you for sharing your experience with us, and for your kind words. We do look forward to welcoming you back many more times. If we can be of service to you in any way please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán yodil.caban@hilton.com General Manager Doubletree by Hilton... More 

Mayaguez, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2014

I think it's a great alternative for both business stay, couples or family. the rooms are excellent, very modern and colorful The very rich food, and the service very good. The pool and gym facilities are very good. All employees are very friendly and helpful I love the lobby, reflecting a serene, quiet and very cozy The entrance to the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Victor D
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 September 2014

Definitely a good sleep. Comfortable bed and quiet. On the bad side, the rooms are a bit small. The breakfast is included and parking is expensive. Adding this to what is already quite an expensive rooms makes it really not worth the money. As a final straw, they added a "resort charge" of 23 usd when we checked out. When... More 

Helpful?
2 Thank TpotAgent
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos TpotAgent, Thank you for sharing your comments. We do have packages which include breakfast, parking and other amenities. If we can answer any concerns or questions regarding our vacation packages and costs we do encourage our guest to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán yodil.caban@hilton.com General Manager Doubletree by... More 

Grand Rapids, Michigan
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 September 2014

Driving in Puerto Rico is quite challenging. Finding your way around, even with GPS, is an adventure. Many streets have no signage. I traveled from Ponce to Isabela and then to San Juan on business. I called the hotel to ask for "good" directions when nearing San Juan. A hotel staff person stayed on the phone with me until I... More 

Helpful?
3 Thank ETokarek
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos ETokarek, We are grateful to read that you will be making our hotel your starting point on your next trip to Puerto Rico. If we can assist you with future reservations, please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Thank you for sharing!! Always at your service, Yodil Cabán yodil.caban@hilton.com General Manager Doubletree by Hilton San... More 

Miami, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2014

I will definitely recommend the Doubletree Hotel in San Juan, based on the friendly service received during my stay, in addition to the cleanliness and excellent conditions perceived in the hotel's facilities.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Francisco C. B
Lexington, Kentucky
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 September 2014

Stayed at the Doubletree San Juan while preparing for a cruise. This is our second stay at this property. Very pleased, super staff! We arrived a bit early and our room was not ready. We left our luggage with the bellhop and walked to Starbucks next door for some coffee. Hadn't finished half of my coffee before getting a call... More 

Helpful?
3 Thank MichaelJamesLexKY
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos MichaelJamesLexKY, We are truly humbled by your kind words and are grateful that you decided to stay with us again. Thank you for sharing with fellow cruise travelers. I will make sure to congratulate Vicente for his consistency in attention to details. If we can be of service to you in any way or assist you with future stays,... More 

Wiesbaden, Germany
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 September 2014

The hotel is well located and easy walking distance to other places to eat etc. Services were always excellent and staff attentive and helpful. Room was well kept, comfortable and roomy. Pool was great. Relatively short cab rides to airport, shopping, etc. I'd definitely stay again.

Helpful?
4 Thank 1968TR250
PONCE, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2014

other than the pool wasnt quiet clean my experience was great. always a good morning coming from the staff. i recommed it. great area. everything you need is under walking distance. the rooms are comfortable, everything looks super clean and new. from the bed, pillows, blankets, tv, fridge, coffee maker to the rug.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Lourdes I
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Lourdes I, Thank you for staying with us for your quick weekend getaway. I did want to let you know that our Engineering Directed has conducted a detailed maintenance project to our pool. We appreciate your observations and if we can assist you with future get aways, please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always... More 

Santo Domingo, Dominican Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2014

Talking about the hotel, it's good located, it has a lot of places walking distance that you can go as a tourist or if you're on business trip for a few days. The services are excellent and it has all of the commodity you can ask for. I was on a business trip and it was really comfortable for me.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Cynthia C
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 September 2014 via mobile

This is my preferred hotel for business stays - it never let's me down - contemporary feel, clean rooms and nice staff. Nothing to complain about! Remember that on Wednesdays - there's free happy hour and it includes all brands. When at the bar, you can meet all kinds of interesting people and even get some great business leads!!!

Helpful?
3 Thank EmilyMarquez
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos EmilyMarquez, Thank you for sharing your experience with us, and for your kind words. We are grateful to have you as one of our repeat guests and look forward to welcoming you back many more times. If we can be of service to you in any way please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $195 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#5 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 8th floor and the 5th and both were ok Ice machines on each of these floors.”
 of 5 bubbles RNP03, 22 Nov 2016 | Read review
“I loved having a Murphy bed for visits by family/friends”
 of 5 bubbles kayakgirl610, 1 Nov 2016 | Read review
“Every room is great!”
 of 5 bubbles N5504SGjohnk, 30 Oct 2016 | Read review
“Ground floor surrounding the pool is a great location, the grounds are lovely.”
 of 5 bubbles midema4, 20 Oct 2016 | Read review
“If you visit San Juan for a cruise or a holiday try this hotel, you will not be disappointed”
 of 5 bubbles , 27 Sep 2016 | Read review
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