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Doubletree by Hilton San Juan

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Doubletree by Hilton San Juan
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2,621 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,386: English reviews
West Palm Beach, Florida
Reviewed 2 July 2014

Stayed on business.. friendly staff.. wel kept.. the pool is small but very nice with water fall.. quiet place to stay.. there is a grocery store open 24h across the street.. convenient.. highly recommend this place. Staff very friendly, clean

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3Thank dore_teichman
St. Croix, U.S. Virgin Islands
Reviewed 1 July 2014

We loved the hotel area, very closed to a SuperMax Supermarket. We also loved the fact that Starbuck was located in this Hotel. We loved the convenience of the Coin Laundry operated machines at the hotel and that it was in the same area as the pool. While we washed the clothes we took a swim. Nice.......

Review collected in partnership with DoubleTree by Hilton
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1Thank Carlos R
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Carlos R, It is great to read that you had a wonderful vacation and that you enjoyed the services of our hotel. Thank you for taking the time to share your experience through this review, if we can assist you in any way please do contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service,...

allentown, United States
Reviewed 1 July 2014

the room were newly renovated, clean and comfortable. The location is handy for visiting the museum and restaurants, which are only a short walk away. There is also a 24hr supermarket for grocery right across the street. This hotel is very handy for business but not close to the historical San Juan.

Review collected in partnership with DoubleTree by Hilton
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2Thank Esther To C
Reviewed 30 June 2014 via mobile

My Hubby &I stayed at the Doubletree for 3 nights (6/26-6/29). Check-in went quickly & the staff was cordial & helpful. Our room was small but the view of the pool was nice. The only issue that I had was that the toilet was REALLY soiled & when I pointed it out to my husband, he went to the front...

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1Thank DBB0626
Reviewed 30 June 2014 via mobile

I have to say this..it was a perfect weekend to stay .i was so comfortable there special thanks to front desk Peter..he is so wonderful and very pleasant .i have stay there before with my fam..and he. Remember us..wow. felt special..that will stay again three more weekends....on july.yessss...

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2Thank Doris O
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Doris O, Thank you for your review and for letting us be your hotel of choice while in our San Juan, Puerto Rico. It is great to read that Peter exceeded your expectations with great service and that you will be our guest again soon. If we can be of service to you in any way, please do not...

New York City, New York
Reviewed 30 June 2014

Stayed at the Doubletree for two nights. Special thanks to guest services rep, Margarita!! She went out of her way to make our stay pleasant. Great chocolate chip cookies available at the front desk. Special thanks to our bell hop, Antonio. Highly recommend visiting old San Juan. Our trusted driver was Frank 787-565-3378 Overall great experience!!

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1Thank Dee661
Reviewed 29 June 2014

Room wasn't ready...walked around for 2 hours grabbed lunch...not much to see or do in the area...we walked to the waterfront..it was just ok....came back took a nap..I wanted to go to Old San Juan....DH wouldn't go because it's so expensive for a taxi...big sigh...Room was clean pool was small...

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4Thank Cindy K
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Cindy K, From reading your review I see an opportunity where we can improve on informing our guests the many attractions with in our surrounding area, such as the Puerto Rico Art Museum, The Center of Performing Arts, shopping on Ashford Avenue and/or even Ocean Park Beach. In an effort to improve this, we have just placed an I-pad...

missouri city, United States
Reviewed 28 June 2014

Very Nice hotel, the hotel staff is excellent and very helpful. Rooms are Modern, clean and well maintained. Easy access to local restaurants and beach area. We stayed there 3 night and would definitely stay there again. I Highly recommend this Hotel.

Review collected in partnership with DoubleTree by Hilton
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2Thank Pranav S
Florida
Reviewed 28 June 2014

After a great week exploring the island, we stayed the last night at the Doubletree based partly on TA reviews. We were not disappointed! The room was very clean, modern, and well-cared for. The folks at check-in were courteous and polite. We had a minor problem with our electronic key but Antonio was extremely helpful. We asked for a late...

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5Thank T M
Arkansas
Reviewed 27 June 2014

I stayed at the Doubletree for my first trip ever to San Juan last summer. The hotel seemed isolated from all of the "action" based on the map, and looked to be SO FAR from the beach. Well, not only is it walking distance (3 blocks) from the water, it was right across the street from the supermarket and not...

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3Thank Chiropink
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Chiropink , It was great to read that you enjoyed your stay with us and hope to welcome you back many times in the future. If we can be of service to you in any way or assist you with your travel plans, please do not hesitate to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $181 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
109 questions
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phoenix, az
5 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
1 month ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room facing the pool was quiet”
 of 5 bubbles JasH890, 28 Jan 2017 | Read review
“Ask for a big room”
 of 5 bubbles 223catherinep, 18 Jan 2017 | Read review
“quiet floors”
 of 5 bubbles JuanchoGalan, 17 Jan 2017 | Read review
“the room views are city & pool.”
 of 5 bubbles usuck69, 16 Jan 2017 | Read review
“rooms looking over the pool are the quietest”
 of 5 bubbles DeC53, 11 Jan 2017 | Read review
5 of 5