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Doubletree by Hilton San Juan

CancelonUSD 199*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 208*
USD 199*
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USD 208*
USD 208*
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Doubletree by Hilton San Juan
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2,743 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,494: English reviews
Hot Springs, Arkansas
Reviewed 1 week ago

I stayed at this hotel, the Doubletree Hilton for 3 weeks for work and I was very impressed with the management, staff, and the hotel. Everyone did everything possible to accommodate my needs and were always willing to assist me with directions or ideas. I loved my stay and will stay again in the future. Anita

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1Thank anitaweatherford23
Reviewed 1 week ago via mobile

I had the opportunity to photograph a wedding here. This is now a "Couture Bridal Photography" favorite.. The accommodations were beautiful, staff extremely helpful and close to everything. I frequently photography weddings at La Concha, El Convento, Marriott Stellaris and Rincon Beach resort and The Hilton San Juan is a stand out. This is a hotel I look forward to...

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1Thank Alfredo V
Orlando, Florida
Reviewed 1 week ago

We enjoyed our stay. The pool and recreation facilities was great. The restaurant menu was excellent. The quality of the food was good and the service excellent. The room and the view from the room being Hilton honor members was very disappointing. Still had a guest folio under our door when we walked in

Review collected in partnership with DoubleTree by Hilton
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Thank Pg4433
Reviewed 2 weeks ago via mobile

Don't listen to the negative reviews. We've been here for a week. The staff here has been amazing. Peter at the front desk is absolutely FABULOUS. The food in the café is good, nice drink specials, and nice breakfast off the menu. Pool area is nice and well maintained. The staff makes this place great. Don't waste your money staying...

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3Thank Travis R
Orlando, FL
Reviewed 2 weeks ago

We stayed at the Doubletree San Juan for 1 night before a cruise. The property is very well kept and the staff was friendly and helpful. There was an issue with the first room that we were given and the front desk staff was sincerely apologetic and offered our party free breakfast to make up for the inconvenience. The rooms...

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1Thank traveler0712
San juan, Puerto Rico
Reviewed 2 weeks ago

The staff was great from the beginning thru the end. The rooms were very clean and well kept. Everyone was accommodating from helping with directions to places to eat and what to do in the surrounding areas. It was a great experience and we will be doing it again real soon.

Review collected in partnership with DoubleTree by Hilton
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1Thank demetriusu2017
Ottawa
Reviewed 2 weeks ago

We stayed at this hotel because of the reasonable price and great reviews. We are glad we selected this hotel for our pre-cruise. When we arrived we were greeted by the staff and we left our luggage. It was around 2:45pm and they already had our rooms ready. After giving us our key cards they offered us all some really...

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2Thank ottawatravelbug70
Noblesville, Indiana
Reviewed 2 weeks ago

We chose this property after reading all of the reviews on TA. We are Hilton Diamond members and the other two Hilton properties didn't have glowing reviews like this one did. This property is located a short ($20) taxi ride away from the airport. There were lots of excellent restaurants within walking distance and the SuperMax is right across the...

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1Thank misssarahg
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Misssarahg, We’re very sorry that we did not meet your expectations. Our guest experiences are extremely important to us and want all of our guests to have an enjoyable stay. We have taken notes of your observations and as a team we will discuss them and determine how we can improve on them. Thank you for staying with us...

Warwick, Rhode Island
Reviewed 2 weeks ago

The service at this hotel was great as were the cookies. The hotel is well maintained and in a great location. There is a grocery store right across the street which came in very handy during our stay. We walked to some great restaurants in the area and Old San Juan is just a short ride away. We did not...

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1Thank Jaki F
Reviewed 2 weeks ago

I Love every second I spent is this Hotel. And the nights... I Sleep in Clouds. The Jacuzzi and the pool area is very Comfortable. The Cookie always warm, and all the Employees are very polite and friendly. The parking is good and have Meeting Rooms. I don't do Gym, but they have a nice one.

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1Thank HEIDY A

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $184 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Travelocity, Booking.com, Hotels.com, Orbitz, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly, Cancelon, TripOnline SA and HRS so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
112 questions
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WACONIA
phoenix, az
8 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
4 months ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter Room and poolside rooms too”
607petery, 22 May 2017 | Read review
“Upgrade to the poolside cabanas!”
612meal, 19 May 2017 | Read review
“All were great”
603staciew, 24 Apr 2017 | Read review
“ask for a poolside view as the garden area around the pool is very nice.”
jp4842CT, 15 Apr 2017 | Read review
“Don't pay extra for the Garden room, not worth it.”
ORS0920, 7 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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