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Sheraton Old San Juan Hotel

100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE USD 55 USD 309*USD 254*View Deal
USD 302*View Deal
USD 297*View Deal
Traveller (950)
Room & Suite (303)
Dining (75)
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09/04/2017 10/04/2017
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    Overview

    • Excellent26%
    • Very good39%
    • Average21%
    • Poor6%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews chicago burger great location across the street old san juan cruise ship roof top pool senor frogs within walking distance free trolley burger place royal caribbean small casino bacardi factory stored our luggage hotel restaurant pre cruise upgraded to a suite small balcony el morro ships
    Reviewed 4 March 2015

    Parked my rental vehicle with the hotel in valet parking after parking there over night went to retrieve my vehicle only to notice the spare tire was missing. The hotel and parking company Central parking said they would cover the cost. The cost to me...More

    Helpful?
    Response from Armando E, Director of Sales at Sheraton Old San Juan Hotel

    Dear Guest, Thank you for taking the time to share your feedback. While almost all hotel parking lots here are operated by a private concession, We truly regret the incident with your vehicle at one of our contracted parking lots. We were advised today that...More

    Reviewed 3 March 2015

    We used our Airmiles to book 3 nights here. Booked a bay view room and although nice, gives you a very limited view of the bay. If you are expecting a full view, being able to see the cruise ships you will be disappointed. The...More

    Helpful?
    Response from Armando E, Director of Sales at Sheraton Old San Juan Hotel

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 2 March 2015

    Stayed here for a week with my wife. The rooms are standard, no microwave or fridge though. Very clean, the staff is friendly and the concierge was extremely helpful. There is a small rooftop pool and hot tub and small but well equipped workout room....More

    Helpful?
    Response from Armando E, Director of Sales at Sheraton Old San Juan Hotel

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 28 February 2015 via mobile

    An average hotel stay. Cleaning service is slow and not much of a casino here. The burger restaurant that is attached is very good enjoyed the meal, again service was slow. The hotel is surrounded by lots of history and shopping.

    Helpful?
    Response from Armando E, Director of Sales at Sheraton Old San Juan Hotel

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Reviewed 27 February 2015

    I was in San Juan for work in November- such a good time to visit. Staying in Old San Juan is lovely, as there are gorgeous things to learn and see in walking distance, though it's extremely touristy (and therefore, you have to know that...More

    Helpful?
    Response from Armando E, Director of Sales at Sheraton Old San Juan Hotel

    Dear Guest, Thank you for the great review of our hotel! Glad that you really got to explore all that's around our unique location. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Photos
    Traveller (950)
    Room & Suite (303)
    Dining (75)
    Pool & Beach (75)
    Nearby
    Nearby Restaurants
    Mojito's Restaurant
    764 reviews
    .10 km away
    Senor Frog's
    1,728 reviews
    .02 km away
    Raices
    3,239 reviews
    .11 km away
    Al Dente
    614 reviews
    .13 km away
    Nearby Attractions
    Museo De La Farmacia
    35 reviews
    .20 km away
    Museo del Mar
    18 reviews
    .26 km away
    Museo La Casa del Libro
    7 reviews
    .20 km away
    Don Q Rum
    8 reviews
    .12 km away
    Questions & AnswersAsk a question
    John S
    Hi, My family will be staying at the old San Juan Sheraton in about 3 wks prior to our cruise. 2 Questions #1 I've gotten 2 different answers to where the Royal Caribbean is docked. Is is right in front of the hotel or across the bay? #2 Does the Hotel provide airport shuttles. We are getting in around 1:30 in the morning Thank you so much John
    27 March 2017|
    Answer Show all 8 answers
    Response from daisytcam | Reviewed this property |
    Cabs are always available. The hotel does not offer shuttle service. The ships coming in to P.R. dock across from the hotel. If you are leaving from Pr on a cruise, then it is on the docks further away and you need a cab to... More
    1
    Vote
    kity50
    I have been keeping up on the reviews to this hotel as we will be staying here on the 28th of April for a pre cruise before boarding Adventure of the Seas. Some say it is within walking distance others say take a cap? Can you tell me what it is? Kind of pricy to take a cab at 25.00 plus for a short walk, but in the same we have luggage and don't want to drag across the street in the hot sun either or maybe rain like we had last year. Thanks in advance. Counting the days. Last year we stayed in New San Juan, this year we chose your location because of reviews and being closer to the restaurants and things to do.
    21 March 2017|
    Answer Show all 15 answers
    Response from Efraim R | Reviewed this property |
    Depends on your Cruise Line. You need to verify if they are docking at Pan American Pier, If they ARE you will need to take a taxi. Its a short ride and should be no more than 8 to 10 minutes. If it is Carnival or any other... More
    1
    Vote
    Diana G
    what does noflex2, noleisure2 mean when booking this hotel?
    14 March 2017|
    Answer
    Response from Scott O | Reviewed this property |
    dont know never saw it before
    0
    Votes
    Room Tips
    "You get a choice - use it wisely!"
    Fannie24, 1 day agoRead review
    "We had a view of the ships from our room which was nice."
    PSalemSutton, 3 days agoRead review
    "Our room was great and very quiet too"
    janes12324, 6 days agoRead review
    "Rooms in the rear of the property have a rather unattractive view of a parking garage, but be prepared to pay..."
    Bob S, 12 days agoRead review
    "Avoid rooms adjacent to pool. Beware of courtyard rooms with no view."
    Lastmate23, 13 days agoRead review
    "Rooms facing the street are louder due to the street festivals down the street."
    allentxtraveler, 14 days agoRead review
    "A regular room is superb, unless you want more room with a suite!"
    Stephano617, 18 days agoRead review
    "The more you spend the better the view."
    0amberg, 22 days agoRead review
    "Request a room with a bay view!"
    chrismarinpr15, 23 days agoRead review
    "i was on cabana side with 3rd floor oom overlooking pool(but also ocean. Liked the view."
    ontheedgeknife, 25 days agoRead review
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