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05/11/2017 06/11/2017
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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    Lowest prices for your stay
    05/11/2017 06/11/2017
    No availability for your dates from these sites
    Traveller (1028)
    Room & Suite (435)
    Pool & Beach (100)
    Overview
    • Excellent27%
    • Very good40%
    • Average22%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “cruise ships” (178 reviews)
    “rooftop pool” (159 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    4.0 Star Hotel
    All hotel details
    Deals
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (2,381)
    There are newer reviews for Sheraton Old San Juan Hotel
    See the most recent reviews
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    761 - 765 of 2,158 reviews

    Reviewed 12 June 2015 via mobile

    Stayed here for one night before venturing out into other towns. If you've stayed in a Sheraton before, the rooms here are pretty much the same- clean- with a coffee maker, toiletries, decent bed. This hotel has a casino connected to the lobby, but it's...More

    1  Thank cmusalsa
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 June 2015

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Reviewed 11 June 2015

    I booked a room with a view of the water however I was given me a room with a small window overlooking another building. I spoke with the manager who rectified the problem and switched me to a better suite with balcony overlooking the water.

    Thank edlisa2011
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 June 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 11 June 2015

    We stayed here on May 31, 2015. We arrived at the hotel at about 11:30 am or 11:45 am they said they were getting rooms ready. The front desk checked us in and took our cell number and said they will call us when the...More

    2  Thank Roberta L
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 13 June 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 9 June 2015

    Comfortable and large room, great views, and very nice staff. They even gave us an early check in. The location was perfect to explore Old San Juan and the Hertz rental car in the hotel could not be more convenient. The only downside to the...More

    Thank Austin1805
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 13 June 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 8 June 2015

    This was the second hotel during my 50th Birthday Celebration trip. The hotel is right in the mix of the Old San Juan area. The Cruise Ships Park right in front. The staff staring at the valets n Bell hops to the front desk and...More

    Thank Carlos A
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 13 June 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 176 - USD 338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • #15 Family Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, TripOnline SA, Cancelon, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
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    Traveller (1028)
    Room & Suite (435)
    Pool & Beach (100)
    Dining (72)
    Hotel & Grounds (677)
    Bathroom (48)
    Business Centre & Event Rooms (16)
    Family and Play Areas (3)
    Nearby
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    .15 km away
     
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    2,295 reviews
    2.75 km away
     
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    7,595 reviews
    4.11 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    4.51 km away
     
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    Ask a question
    Questions & Answers
    1034john
    4 October 2017|
    AnswerShow all 3 answers
    Response from Phill D | Reviewed this property |
    No they are closed
    0
    Votes
    E810YAstephent
    28 September 2017|
    AnswerShow all 5 answers
    Response from hjmasi | Reviewed this property |
    We stayed at the Sheraton Old San Juan before boarding a Royal Caribbean cruise ship. You need to check with your cruise line to see which port they use. There is one within walking distance of the hotel and another a few... More
    1
    Vote
    Simy170
    23 September 2017|
    AnswerShow all 5 answers
    Response from Ivan M | Reviewed this property |
    No hotel is up and running.
    2
    Votes
    Room Tips
    "Room facing the harbor"
    Read review
    "some views face the harbor. worth asking."
    Read review
    "Ask for a room with a corniche view."
    Read review
    "Be as far from the elevators as possible - this is a noisy hotel"
    Read review
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