We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Old San Juan Hotel

Expedia.comUSD 194*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 218*
USD 194*
USD 198*
USD 218*
USD 194*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Sheraton Old San Juan Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,306 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,097: English reviews
Start your review of Sheraton Old San Juan Hotel
 Click to rate
Reviewed 2 days ago NEW

We stayed at here for two nights before our cruise.Good location in old San Juan with view of the cruise ships docked across the street. Very close to fine restaurants, historic sights. The room was clean and comfortable, the staff were very friendly.

 Report
Helpful?
Thank Mark F
Ellicott City, Maryland
Reviewed 3 days ago NEW

We stayed in the Sheraton Old San Juan for one night after a cruise. This turned out to be a good choice. The hotel is in an excellent location for visiting all the Old San Juan attractions and restaurants, our room was very nice, and prices were reasonable. We booked the upgraded king room with a view of the harbor....

 Report
Helpful?
Thank radx4
Pittsburgh
Reviewed 5 days ago NEW

We stayed here when returning from a cruise and it was the perfect place. So close to the ferry to the Baccardi Rum Factory, FREE trolly around town, restaurants, etc. The room was clean and just what was needed after a long cruise in a tiny state room. We only ate breakfast there but it was fabulous. Would recommend this...

 Report
Helpful?
Thank elmst
Minneapolis, MN
Reviewed 5 days ago NEW

Overall, the hotel was good. The room was clean, staff were friendly, and everything was in working order. We stayed here the night prior to taking a cruise, so the location cannot be beat for cruise travelers, especially those traveling on Carnival. The pier is directly across the street. The location also provides convenient access to all of Old San...

 Report
Helpful?
Thank BTHodgeman
Reviewed 5 days ago NEW

Its probably the nicest location in old San Juan, located right on the water front, we could see all the cruise ships docking in everyday. The local bars, restaurants & main squares are all few minutes walking distance. The hotel staff was friendly and courteous. The concierge was very helpful with things to do in and around. Since it was...

 Report
Helpful?
Thank Soni G
West Palm Beach, Florida
Reviewed 6 days ago NEW

While San Juan has great beach locations, we love the old town. You are within walking distance of most of San Juan's attractions and many of the best restaurants. The hotel is well appointed, it has decent amenities, including the roof top bar overlooking the bay and a pool and hot tub area on the 9th floor. NOTE: Cruise ships...

 Report
Helpful?
Thank RebeccaSTSummers
Etobicoke
Reviewed 6 days ago NEW

We had the pleasure of staying at the Sheraton Old San Juan hotel for 1 night before boarding our cruise. The staff was friendly, helpful and courteous. When we arrived our room was not ready but because they knew we only had 1/2 a day to venture out to see the city of Old San Juan they upgraded our room...

 Report
Helpful?
Thank Pnklady79
Lincol, RI
Reviewed 6 days ago NEW

My wife Lori attended a conference at this hotel and dragged me along. We had a great time. The property was conveniently located on the waterfront, very well maintained, and the staff could not have been more accommodating. Our room was clean, the restaurant was more than adequate, and the roof top pool and fitness facility were a real plus.

 Report
Helpful?
Thank jacklyle34
Reviewed 6 days ago NEWvia mobile

I booked here because pictures showed that it was near the Carnival Cruise terminal. It was within 1 block. We had to cross the street with our luggage n walk maybe 1 block. The day before we flew in about 4pm. Within the Sheraton building was a CVS. We bought some things n souvenirs. Then within a block was Senor...

 Report
Helpful?
Thank rebecca c
Kitchener, Canada
Reviewed 1 week ago NEW

Hotel is in a great location allowing you to visit old San Juan by foot. Great restaurants in the area and night life. Hotel is clean and the rooms are nice. Roof top pool with great nightlines of the harbour and old San Juan

 Report
Helpful?
Thank Rob M

1,366 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (985)
Viewed
Hotel & Grounds (207)
Viewed
View from Room (109)
Viewed
Room/Suite (189)
Viewed
Pool/Beach Area (74)
Viewed
Dining (34)
Viewed
Bathroom (45)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (3)
Viewed
0:48
Videos (1)
Viewed
Other (320)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (314)
Viewed
Amenities (1)
Viewed
Deluxe King Room (67)
Viewed
Junior Suite (82)
Viewed
Pool (10)
Viewed
Dining (32)
Viewed
The Hotel (62)
Viewed
Traditional King Room (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (26)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (19)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these San Juan hotels
2.5 km away
Sheraton Puerto Rico Hotel & Casino
3.8 km away
Condado Vanderbilt Hotel
2.8 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#20 of 46 in San Juan
6,865 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Hotel El Convento
Hotel El Convento
#2 of 46 in San Juan
2,669 reviews
5.2 km away
No photo provided
2.7 km away
Hyatt House San Juan
Hyatt House San Juan
#8 of 46 in San Juan
825 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan district. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. We are literally "Steps from Everything" as you can walk to over 200 restaurants, cafe's, pubs, shops & much more. There is also a secluded beach 0.7 miles / 13 minute walk across Capitol - Senate house in Old San Juan or a 1.1 mile scenic walk to pristine Escambron beach which has food kiosks etc. Discover why Old San Juan is the Caribbean's most visited city. ... more   less 

Additional Information about Sheraton Old San Juan Hotel

Address: 100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico (Formerly Sheraton Old San Juan Hotel & Casino)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $180 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Old San Juan Hotel 4*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Old San Juan Hotel San Juan
Sheraton Old San Juan Hotel And Casino
Sheraton San Juan
San Juan Sheraton
Old San Juan Sheraton
Hotel Style:
#9 Luxury Hotel in San Juan
#15 Romantic Hotel in San Juan
#15 Family Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Old San Juan Hotel staff and other travellers.
101 questions
Ask a question
Los Angeles, California
Lawton, Oklahoma

See all questions (101)

Questions? Get answers from Sheraton Old San Juan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the parking garage and it was a little noisy”
elmst, 18 May 2017 | Read review
“Even the rooms that state they are partial waterfront views are fine.”
jacklyle34, 17 May 2017 | Read review
“Carefully read room descriptions before booking -- best are the DELUXE rooms”
buddylee1102, 12 May 2017 | Read review
“stay on low floors for Sunday cruising elevators are slow and crowded.”
FreqTraveler67, 3 May 2017 | Read review
“Rooms facing the port are not overlooked. Those at the side may be overlooked by apartment blocks.”
  • View of the port from bedroom (8th floor)
  • Bedroom and window view
  • View from balcony (8th floor)
  • View from balcony of ships coming into port
astonvillan, 3 May 2017 | Read review
5 of 5
Expedia.com
USD 194* /night
View Deal
Booking.comUSD 198
Hotwire.comUSD 194
getaroom.comUSD 218
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates