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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    01/10/2017 02/10/2017
    USD 230*
    USD 231*
    USD 230*
    Traveller (2779)
    Room & Suite (1079)
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    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (170 reviews)
    “lagoon side” (111 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Special Offer: Free Night + $100 Credit
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,909)
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    1,631 - 1,635 of 4,579 reviews

    Reviewed 13 May 2015

    We stayed at the Condado Plaza for one night pre-cruise at the end of April and it was a great choice. We arrived at the hotel on Friday afternoon shortly before 3 PM and first, were told our room was not ready yet. They took...More

    2  Thank JLK_MSK
    Reviewed 12 May 2015

    I stayed here for 5 nights on a recent business trip with a few days added for a solo vacation. I had a good rate with breakfast included and an additional voucher for food and drinks at the hotel each day, which worked out well....More

    1  Thank sykesy116
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 12 May 2015

    Dear sykesy116, Thank you for taking the time to write a review. I'm very happy to know that you enjoyed our services and amenities. I couldn't agree with you more about the view; all of our views are unique, as well with our location. Thank...More

    Reviewed 11 May 2015

    Beautiful lobby - rooms were well appointed, location was wonderful - pool and beach services were excellent. Starbucks attached to the building. Arrived well in the evening at 10pm and staff was very helpful. Great stop pre-cruise - wish we could have stayed longer.

    Review collected in partnership with Hilton Hotels & Resorts
    2  Thank Jessica M
    Reviewed 11 May 2015 via mobile

    Writing to let everyone know what a great hotel this is.. we are still here for a few more days..here for our anniversary and mother's day.. love everything so far,staff,rooms,grounds, all wonderful! Restaurants are great as well, really couldnt be more happier! Will definitely be...More

    Thank lori b
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 12 May 2015

    Dear Lori B, Thank you for taking the time to write a review and for choosing us to celebrate your anniversary and mother's day. We pride ourselves in delivering the highest quality service and it is wonderful to hear we met and exceeded your expectations....More

    Reviewed 10 May 2015

    The rooms smell and the air conditioning makes a sound. The front desk during my check in was probably the most arrogant individual I had seen. I could observe the resounding hypocricy with which he was treating guests before me and completely ignored when I...More

    2  Thank hs8071
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 12 May 2015

    Dear hs8071, We are sorry that you had a disappointing experience during check-in and your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 168 - USD 385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Hilton Hotels Direct, Booking.com, HotelPower, TravelUp, TripOnline SA, Orbitz, Hotwire, HotelsforEveryone, Cancelon, HotelQuickly, Agoda and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
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    Traveller (2779)
    Room & Suite (1079)
    Pool & Beach (429)
    Dining (58)
    Hotel & Grounds (1582)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (12)
    Nearby
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    3.42 km away
     
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    Ask a question
    Questions & Answers
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    20 August 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Paul W
    7 August 2017|
    AnswerShow all 4 answers
    Response from agallo2017 | Reviewed this property |
    Pikayo is expensive, we did not snorkel but did the rain forest which was awesome, their are great places to eat on the avenue and in Old San Juan which I put my reviews...
    1
    Vote
    Room Tips
    "Visit Hilton Honnors"
    Read review
    "The rooms on the 6th floor were excellent....great view."
    Read review
    "Ocean View Tower"
    Read review
    "Tour bus for travel !!"
    Read review
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