We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
15/12/2017 16/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
    +1 855-605-0316
    Hotel website
    Save
    Lowest prices for your stay
    15/12/2017 16/12/2017
    Traveller (2780)
    Room & Suite (1077)
    Pool & Beach (431)
    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (171 reviews)
    “lagoon side” (111 reviews)
    “salt water pool” (88 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Hotel deals
    Deals
    15 Dec.16 Dec.
    |
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (4,922)
    There are newer reviews for The Condado Plaza Hilton
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,571 - 1,575 of 4,592 reviews

    Reviewed 18 June 2015

    This is a fabulous hotel, that is the oldest hotel in the area (if you take a walk out to the beach and pool area, you can see the remnants of the original structure). It's located in the Condado area, which is known for shopping,...More

    6  Thank YourPersTravelAgent
    Reviewed 18 June 2015 via mobile

    The Hotel is perfectly located with a nice beach area and a nice reef with plenty of sea life to see. Nice pool area. Comfortable beds and reasonable size room. The hotel is slightly dated in some parts of it but not too bad. I...More

    Thank LorenM4703
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 18 June 2015

    Dear LorenM4703, Thank you for sharing your experience. How wonderful to know that you stayed twice within a few weeks; it's always a pleasure to be able to provide our services. We apologize for the bell man experience you had; I will definitely share this...More

    Reviewed 17 June 2015

    Had a great time with Family and my son's friends. Enjoy a stunningly beautiful ocean view from our room. Great breakfast. Pool area was great. My 6 y.o. daughter enjoyed the slide way too much. I lost count. Staff was very diligent and helpful. Rented...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Pedro R
    Reviewed 16 June 2015

    First of I would like to say Hector Rivera was flat out amazing! His customer Service was Over the Top. I was able to check in early and the room was Huge and the service was awesome! Great view and Perfect location! If you are...More

    5  Thank Eric C
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 18 June 2015

    Dear Eric C, Thank you for sharing your experience with us. Thank you for making such a wonderful shout out for Hector Rivera's service; he will definitely receive his well deserved recognition for your kind comments. Thank you for recommending our hotel for people who...More

    Reviewed 16 June 2015

    This hotel is right on the Atlantic with a great bar in the lobby. The location is within walking distance of local restaurants, banks and pharmacies. There is also a couple of small grocery stores close by. The upstairs restaurant is oceanfront, so there's nice...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank 49jasminep
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 18 June 2015

    Dear 49jasminep, Thank you for taking the time to write a review. I couldn't agree with you more about our location; definitely is very convenient since in the Ashford Avenue, one can find grocery stores, beaches, restaurant, bars and luxurious stores such as Louis Vuitton,...More

    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    Sheraton Old San Juan Hotel
    2,381 reviews
    #19 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    842 reviews
    #4 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,595 reviews
    #6 of 47 hotels in San Juan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 188 - USD 417 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Hotwire, Cancelon, Priceline, Cheap Tickets, HotelsforEveryone, HotelQuickly, getaroom.com and TripOnline SA so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
    Add Photo Photos
    Traveller (2780)
    Room & Suite (1077)
    Pool & Beach (431)
    Dining (58)
    Hotel & Grounds (1574)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (11)
    Nearby
    Olive Boutique Hotel
    842 reviews
    .65 km away
     
    La Concha Renaissance San Juan Resort
    7,595 reviews
    .85 km away
     
    Sheraton Old San Juan Hotel
    2,381 reviews
    3.30 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    1.25 km away
     
    Nearby Restaurants
    Kabanas
    368 reviews
    .42 km away
    Pikayo
    859 reviews
    .03 km away
    Fogo de Chao Brazilian Steakhouse
    489 reviews
    .50 km away
    Yantar
    653 reviews
    .50 km away
    Nearby Attractions
    Plaza Ventana del Mar
    102 reviews
    .75 km away
    San Juan Bike Rentals
    265 reviews
    .11 km away
    Velauno Paddleboarding
    434 reviews
    .17 km away
    Aqua Adventure
    677 reviews
    .75 km away
    Ask a question
    Questions & Answers
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    20 August 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Paul W
    7 August 2017|
    AnswerShow all 4 answers
    Response from agallo2017 | Reviewed this property |
    Pikayo is expensive, we did not snorkel but did the rain forest which was awesome, their are great places to eat on the avenue and in Old San Juan which I put my reviews...
    1
    Vote
    Room Tips
    "I love the ocean front rooms although the bay view rooms offer a great view of the bay and the city."
    Read review
    "Every room has an amazing view of ocean and waterways."
    Read review
    "Ocean view"
    Read review
    "Visit Hilton Honnors"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing