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31/12/2017 01/01/2018
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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
    +1 855-605-0316
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    31/12/2017 01/01/2018
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    Traveller (2787)
    Room & Suite (1077)
    Pool & Beach (431)
    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (173 reviews)
    “lagoon side” (111 reviews)
    “salt water pool” (88 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
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    Rooms
    31 Dec.1 Jan.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,933)
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    1,571 - 1,575 of 4,601 reviews

    Reviewed 24 June 2015

    We saved this resort for the last two nights that we were in Puerto Rico expecting to have a relaxing time at the resort. We arrived after 7 pm and our room was not yet ready. We waited for over half an hour for the...More

    1  Thank lnicolefrederick
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 29 June 2015

    Dear inicolefrederick, Thank you for sharing your experience with us. We apologize for the room and rental inconveniences you experienced. I will share your review with our Housekeeping Director and our Pool Manager to ensure this is properly investigated and resolved as we always aim...More

    Reviewed 24 June 2015

    My daughter and her friends stayed at your hotel from Friday, June 19 through Monday June 22, 2015 for a college graduation celebration. Gabriel, from your concierge staff, was EXTREMELY helpful with me over the phone when I called in their behalf. The girls went...More

    1  Thank Diane T
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 29 June 2015

    Dear Diane T, Thank you for taking the time to share your experience with us. Congratulations to all for the college graduation! Thank you for mentioning Gabriel in your review; he will receive a well deserved recognition on your behalf. I'm sure he's going to...More

    Reviewed 24 June 2015

    The Condado Plaza Hilton is first and foremost an aging property sporting many elaborate and much needed renovations. Nestled in the Condado area of San Juan, it is certainly not an overly luxurious establishment, but does excel in certain areas and offers enticing attributes to...More

    2  Thank sam_t_martin
    Reviewed 23 June 2015

    I went on vacation with my mom, and it was a wonderful time. first of all, Hector checked us in. OMG! Any guest that deals with Hector feels like a VIP! Hector was extremely kind, caring, friendly, and just all around awesome! He made sure...More

    2  Thank MGD02135
    Reviewed 23 June 2015 via mobile

    My husband and I and kids stayed here for a week and loved it. The location is awesome. The property has so many things to do. My kids enjoyed the beach area, and pool area especially the water slide! Swim up bar, in the same...More

    1  Thank karawhatkarawho
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 202 - USD 345 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in San Juan
    • #7 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, TripOnline SA, Priceline, getaroom.com, HotelsforEveryone, Orbitz, HotelQuickly and Cancelon so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
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    Traveller (2787)
    Room & Suite (1077)
    Pool & Beach (431)
    Dining (58)
    Hotel & Grounds (1581)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (11)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
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    7,635 reviews
    .87 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,506 reviews
    1.30 km away
     
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    Ask a question
    Questions & Answers
    jagrchtybo13
    13 November 2017|
    Answer
    Response from Carolina P | Property representative |
    Hi jagrchtybo13; thank you for taking the time to ask us a question. Our hotel will remain closed until April 1, 2018 for the moment. Please know this is subject to change to a later date. If any questions, please feel free... More
    0
    Votes
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    20 August 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Room Tips
    "Ask for the rooms with spa/jacuzzi in the living room"
    Read review
    "I love the ocean front rooms although the bay view rooms offer a great view of the bay and the city."
    Read review
    "Every room has an amazing view of ocean and waterways."
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    "Ocean view"
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