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The Condado Plaza Hilton

Booking.comUSD 217*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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The Condado Plaza Hilton
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4,641 Reviews from our TripAdvisor Community

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Showing 4,334: English reviews
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Brooklyn, New York
Reviewed yesterday NEW

I just returned from Puerto Rico. Unfortunately, I was there due to a death in my family. My family and I were going through the worst moment in our lives. We were very fortunate to have been attended to by Keny Rodriguez. His demeanor and service was incredible. He truly went above and beyond to make sure we were accommodated...

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Helpful?
Thank MarilynSlack
Newark
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

My wife and I recently celebrated our anniversary in San Juan and stayed at the Condado Plaza. Although the property is older it is well maintained, very clean and ideally located. From the time we booked our stay and throughout our stay the staff at the Condado Plaza exceeded our expectations. The view from our ocean front room was phenomenal...

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Helpful?
1Thank mariniac
About Hotel's Favourite Review
Carolina P, Guest Experience Manager at The Condado Plaza Hilton, responded to this review

Hi Mr. Marini! Thank you for taking the time to write a review. I'm so happy you had a wonderful stay and anniversary celebration. It was a pleasure to assist you and met you in person. I greatly appreciate your kind words about our property. You and your family are more than welcomed whenever you decide to come back to...

Reviewed yesterday NEW

Wonderful experience ! Definitely recommend, staff was great and extremely helpful. It was my boyfriend and I first time traveling just us. Everything went so smoothly and allowed is to enjoy of vacation to its full potential.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank deyanaraS
Reviewed 2 days ago NEW

The hotel was average, location was not bad. No entertainment or activities for guest. The beds and pillows were uncomfortable. No microwaves or at least an area with a microwave, and vending machines. The staff was great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank teresavernitab
Reviewed 2 days ago NEW

Keny Rodriguez and all hotel staff was GREAT & AWESOME during my stay at The Condado Plaza Hilton San Juan. This hotel has it's own private beach, it's in a great location and provides excellent customer service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank antoniodL4168MV
Cardiff, United Kingdom
Reviewed 2 days ago NEW

This hotel is brilliantly situated for sight seeing of San Juan. There are two fantastic pools, one with a water slide to amuse the children and a swim up bar and the other is a salt water pool seperate for more relaxtion, with a jacuzzi placed next to it. Free towels for the lounges. A bit low on the sun...

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Thank Nikki V
Newnan
Reviewed 3 days ago NEW

I loved this place and it had such a beautiful view. The oceanview rooms are gorgeous. And the pools are great, With a small part of the beach on site. Breakfast was also delicious at Carib cafe. I mainly liked their French toast. You won't go wrong with that our stay here.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 322nelson
West Chester, Ohio
Reviewed 3 days ago NEW

I am an Honors member and regularly use points when traveling with family. I used Points/money for a stay on April 7, 2017. I was placed in room 555 (the Tower) across the street from the main building. I accepted an upgrade (for $20) for a Family Room. Good sized space but the room and facility is a dump. No...

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1Thank Gies45069
Hatboro, Pennsylvania
Reviewed 3 days ago NEW

We just completed our 3rd visit to this hotel and honestly I just can't be sure how much I really like it. The first visit didn't go as well as expected but decided to give it another try. Second visit went very well. Really like the property and how close it is to everything. Like the idea that there are...

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1Thank reds1115
Lowell, Massachusetts
Reviewed 4 days ago NEW

Great location near the port, with a good setup of beach and pool (with waterslide and swim-up bar) for outdoor activity. There is also a Denny's there that is open 24 hours, for a good American breakfast. Rooms are good sized and have all the amenities.

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Helpful?
Thank B B

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Condado Plaza Hilton, the only hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotel. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-winning Pikayo restaurant, elegant event venues, three glistening pools, water slide, waterports, 24-hour fitness center, tennis, poolside massage and bustling nightlife. ... more   less 

Additional Information about The Condado Plaza Hilton

Address: 999 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly Conrad San Juan Condado Plaza)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $210 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Condado Plaza Hilton 4*
Number of rooms: 572
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Hotels.com, Hilton Hotels Direct, HotelsforEveryone, getaroom.com, HotelQuickly and Cancelon so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hotel San Juan
Hotel Resort Wyndham
Hotel Style:
#6 Spa Hotel in San Juan
#8 On the Beach Hotel in San Juan
#11 Luxury Hotel in San Juan
#15 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from The Condado Plaza Hilton staff and other travellers.
168 questions
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New York

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the room, the better the view.”
MarilynSlack, 29 Apr 2017 | Read review
“I stayed on the 8th floor in room 841. At the end of the corridor, nearest the lift which really only served the pool area.”
596nikkiv, 28 Apr 2017 | Read review
“Refuse, if possible to be placed in the tower. Examine the room closely before accepting.”
  • mold
  • Falling apart
  • Mold
  • Mold
Gies45069, 27 Apr 2017 | Read review
“oceanview w/balcony on 2nd flr do NOT have chairs,standing room only. If this is a deal breaker for you request rooms on higher floor”
reds1115, 27 Apr 2017 | Read review
“Get oceanside if you can”
785bb, 26 Apr 2017 | Read review
5 of 5
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USD 217* /night
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Prices are for 1 room, 2 adults
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