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24/12/2017 25/12/2017
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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
    +1 855-605-0316
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    24/12/2017 25/12/2017
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    Traveller (2787)
    Room & Suite (1077)
    Pool & Beach (431)
    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (173 reviews)
    “lagoon side” (111 reviews)
    “salt water pool” (88 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,931)
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    1 - 5 of 4,599 reviews

    Reviewed 4 days ago

    What a great staff. The General Manager is awesome! Weathering the storm, literally, from dealing with two hurricanes, they were able to make me feel like I was at home. I will come back again. Thank you so much!

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank michaeloO1608MG
    Hotel's Favourite
    Reviewed 14 August 2017 via mobile

    My family and I stayed there for a week and it was a great experience. The entire staff was friendly. We were greeted every where we went in the hotel. Even employees we came across in the lobby and hallways headed us with a smile...More

    1  Thank Sal R
    Reviewed 1 week ago via mobile

    Two of my friends were celebrating their birthday 🎂 That weekend and wanted to go away. After researching hotels I came across this location. Some reviews were very positive and others were not so. But the location for me was important and it was right...More

    Thank Cathia A
    Reviewed 1 week ago

    As a FEMA volunteer I was fortunate enough to be moved here in last November 2017, and I loved it. Even though the hurricane tore up a ton of things at this Hotel, it was still a great place to stay and I can't wait...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank D3975VNwilliamg
    Reviewed 2 weeks ago

    Great customer service, staff were very helpful, nice view to the Condado Lagoon. The location was excellent and around the room was very quiet. The front desk staff was very helpful and fullfilll all my needs.

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Jose L
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 202 - USD 345 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in San Juan
    • #7 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Priceline, Travelocity, HotelsforEveryone, TripOnline SA, getaroom.com, Orbitz, HotelQuickly and Cancelon so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
    Add Photo Photos
    Traveller (2787)
    Room & Suite (1077)
    Pool & Beach (431)
    Dining (58)
    Hotel & Grounds (1581)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (11)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
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    Ask a question
    Questions & Answers
    jagrchtybo13
    13 November 2017|
    Answer
    Response from Carolina P | Property representative |
    Hi jagrchtybo13; thank you for taking the time to ask us a question. Our hotel will remain closed until April 1, 2018 for the moment. Please know this is subject to change to a later date. If any questions, please feel free... More
    0
    Votes
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    20 August 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Room Tips
    "Ask for the rooms with spa/jacuzzi in the living room"
    Read review
    "I love the ocean front rooms although the bay view rooms offer a great view of the bay and the city."
    Read review
    "Every room has an amazing view of ocean and waterways."
    Read review
    "Ocean view"
    Read review
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