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Hotel has so many things.Lagoona beach,pool bar,hammocks and great choice of restaurants.Very close to old San Juan as well.Hotel rooms are spacious and full of light.Service is nice.Babysitting is available too.we enjoyed our stay.
The hotel and location is great. A few hiccups at check in but that was the fault of booking.com. But the first person at front desk was quite a miserable women! who was not really interested in our problem. Then we went gain to speak...More
Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 2 weeks ago
Thank you for taking the time to write a review. We're sorry for the service inconveniences experienced. Your feedback is of the utmost importance to us and please know we will discuss the points in mention with the proper Directors/Managers in charge.
The hotel is a beautiful property located on the ocean and stretches to the bay. The pools, beach, tiki bar, hotel bars and restaurants were all great. The hotel staff was always attentive and courteous. It is always my first choice when I am in...More
We were there before and during the hurricane where we were well taken care of.
The problems started after the hurricane and we were dumped by the Condado plaza Hilton
We were shocked and startled at the treatment we received from the management of both...More
This hotel was not far from the airport and in a pretty central location - just a short taxi ride away from Old San Juan. We were in a large, well appointed room with a balcony and great views of the ocean. Our bed was...More
USD 192 - USD 419 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Spa Hotel in San Juan
#8 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
#15 Business Hotel in San Juan
Non-Smoking Rooms ,
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Number of rooms
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Response from TheTravelTruth | Reviewed this property |
Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.