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24/12/2017 25/12/2017
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    El Canario by the Lagoon

    4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
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    24/12/2017 25/12/2017
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    Traveller (123)
    Room & Suite (132)
    Dining (15)
    • Excellent32%
    • Very good42%
    • Average17%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “front desk” (42 reviews)
    “old san juan” (58 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Self-Serve Laundry
    Private Balcony
    Free Parking
    2.5 Star Hotel
    All hotel details
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    24 Dec.25 Dec.
    1 room, 2 adults, 0 children
    Standard Room

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    Free Cancellation
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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (347)
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    1 - 5 of 306 reviews

    Reviewed 2 weeks ago via mobile

    Stayed here during a cruise vacation. I'd say the hotel was good enough. I had a clean room. One of the staff was very rude though. My sister stayed in the room next to me, she said her room was clean and nice as well....More

    Thank Anne876Rothman
    Response from John V, Owner at El Canario by the LagoonResponded 1 week ago

    Thank you for your review. I am happy you were able to stay with us. These have been trying times and we appreciate your business.

    Reviewed 2 weeks ago via mobile

    Firstly just want to say that we didn't make it to stay at this place because the hotel cancelled our booking without notifying us directly! Whilst we understand the disasters caused by Hurricane Irma, we don't appreciate the dishonesty of the hotel first telling us...More

    Thank ComfyGourmetSeeker
    Response from John V, Owner at El Canario by the LagoonResponded 1 week ago

    I am sorry we were not able to accommodate you for your stay. The only reason we are open is because FEMA brought a generator to power the hotel. In exchange, we have to provide rooms for FEMA, the ARMY, and some other contractors. Your...More

    Reviewed 6 October 2017

    We stayed here for one night before we departed for our cruise. We had a very warm welcome from the receptionist. She explained everything. The room was nice and clean and the location was perfect for us. The main restaurant area is only a 5min...More

    Thank PDKJ
    Response from John V, Owner at El Canario by the LagoonResponded 11 October 2017

    We try hard to make everyone feel welcome and comfortable. Your comments are greatly appreciated. I am very happy we met your needs during your stay. Please come back and see us soon.

    Reviewed 3 October 2017

    This hotel actually had electricity when others around it still didn't after Hurricane Irma. The elevator didn't work until the second day. Friendly staff. The breakfast was not exciting at all, so we went closely for a much better breakfast. The room was clean and...More

    1  Thank palovelady
    Response from John V, Owner at El Canario by the LagoonResponded 11 October 2017

    Thank you for your review. We appreciate your business and look forward to have you stay with us again.

    Reviewed 2 October 2017 via mobile

    It's cheap and best to stay cool in this area . Morning brake fast is good. Room service is quite good . We can book online easily . For dinner and lunch good hotels are available on walkable distance .

    Thank 512rajeevr
    Response from John V, Owner at El Canario by the LagoonResponded 11 October 2017

    Thank you for staying with us. Make sure you come back and see us soon.

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    • Hotel Amenities
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    • Multilingual Staff
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    • Reservation Options
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    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • El Canario By The Lagoon Hotel San Juan
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    Traveller (123)
    Room & Suite (132)
    Dining (15)
    Pool & Beach (2)
    Hotel & Grounds (123)
    Bathroom (10)
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    Ask a question
    Questions & Answers
    27 October 2017|
    AnswerShow all 4 answers
    Response from Pedro L | Reviewed this property |
    Airport is $19 US.
    Room Tips
    "For a budget price, this is a good choice for staying in the Condado area."
    Read review
    "Rooms at the end of the hall away from the elevator are quieter, but there is very little noise anywhere in..."
    Read review
    "Book one of the rooms on the 5th floor as it comes with an extra room with a full kitchen where you can..."
    Read review
    "I requested a room facing the lagoon when I booked on Booking.com...the hotel accomodated this."
    Read review
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