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See all 48 hotels in San Juan

Caribe Hilton San Juan

7,212 reviews
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Traveller (4300)
Room & Suite (1060)
Pool & Beach (772)
Overview
  • Excellent32%
  • Very good38%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“private beach”(670 reviews)
“pina colada club”(172 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Caribe Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (7,212)Write a Review
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Show reviews that mention
All reviewsprivate beachpina colada clubmorton's steakhousehilton honors towermain buildingtropical gardenthe open air lobbyocean viewswim up barbeautiful propertylobby areacab ridenice beachconcierge deskcondado areafitness centerrent a car
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1 - 5 of 6,726 reviews
Reviewed 2 weeks ago via mobile

Absolutely loved this hotel! Staff was so nice and food and beach were amazing!! Our room was always clean, along with all the facilities. Absolutely LOVE the cilantro mojitos! Within walking distance to Old San Juan!More

1  Thank Jennifer L
Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 2 weeks ago

Dear Jennifer L, We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a great one. We strive to deliver great service and it is refreshing to know when that is achieved. We...More

Hotel's Favourite
Reviewed 20 August 2017 via mobile

Excellent property with a private beach. The place has retro flair with a modern vibe. It had been 30uears plus since my last stay there and the minute I drove to the property memories came flooding. The staff was superb and the room accommodations were...More

Thank Agent_RG
Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 21 August 2017

Dear Agent RG, How wonderful it is to read that your experience at our hotel was nothing short of excellent. From the comfortable accommodations, superb team members, peaceful private beach, excellent restaurants, nice pool with a swim bar, in property shops and most importantly, rest...More

Reviewed 3 weeks ago

I visited San Juan with my mom and stayed at the Caribe Hilton for 2 nights, it was absolutely beautiful. They have their own beach which was great. They have 4/5 outdoor pools. You could lie down on the hammocks in the gentle breeze, look...More

Thank Syeda H
Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 3 weeks ago

Dear Syeada H, How wonderful it is to know your experience at our hotel was nothing short of amazing. From the amazing sea views to our great pool areas, clean and gorgeous accommodations and the amazing service from our team members, we are delighted to...More

Reviewed 4 weeks ago

The Caribe Hilton is officially my favorite hotel ever. I have been fortunate enough to stay on Waikiki, San Diego, Las Vegas, Tokyo, Hong Kong, Australia, Thailand, Whistler and this hotel is phenomenal. The location is roughly half way between San Juan airport and Old...More

Thank Jason R
Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 3 weeks ago

Dear Jason R, We appreciate your lovely review. It is pleasing to know you love many aspects of our hotel including our helpful and friendly team members, enticing cuisine and swim-safe beach. We are already looking forward to your return.

Reviewed 29 November 2017 via mobile

I went to a meeting to San juan Puerto Rico. Since it was my first visit ever, I didn't know which hotel to choose. Luckily for me the caribe Hilton turned out to be an excellent choice. It has a convenient location It is easily...More

Thank Ivan D
Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 1 December 2017

Dear Ivan D, Thank you for taking the time to share your experience about your stay at our hotel. We are delighted to see your stay was a pleasant one. We strive to deliver great service and it is refreshing to know when that is...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 250 - USD 532 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Juan
#4 Spa Hotel in San Juan
#7 On the Beach Hotel in San Juan
#9 Luxury Hotel in San Juan
#10 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 250 - USD 532 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Juan
#4 Spa Hotel in San Juan
#7 On the Beach Hotel in San Juan
#9 Luxury Hotel in San Juan
#10 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4300)
Room & Suite (1060)
Pool & Beach (772)
Dining (120)
Hotel & Grounds (2619)
Bathroom (138)
Family and Play Areas (27)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
maponte1
5 January 2018|
AnswerShow all 2 answers
Response from Glenn F | Reviewed this property |
Good question. Your best bet is to contact the CH directly by the number listed on their website.
0
Votes
leafpeeper
26 October 2017|
Answer
Response from RSpicer |
Is there any shopping nearby?
-1
Votes
Lee E
13 October 2017|
AnswerShow all 8 answers
Response from Wendy C | Reviewed this property |
I am sorry to tell you that because of the hurricane Maria , a catastrophic category 5 hurricane, the Hotel suffered and it’s closed for renovation , but we expect that will be back on business by late November or mid... More
2
Votes
Room Tips
"The higher floors have the best views - Ocean Side has no balconeys, but the lagoon side does."
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"Best views"
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"For breakfast go to Tropical or el mercado de paseo caribe. 2 minutes walk and better priced!"
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"When checking in, ask for a room on the west side because the sunsets are amazing!"
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