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Caribe Hilton San Juan

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#20 of 46 Hotels in San Juan
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Caribe Hilton San Juan
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6,283 Reviews from our TripAdvisor Community

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Showing 5,878: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Must stay here. Our stay here was fabulous. The resort is located on shore and had very good views of ocean. The pools and hot tubs are situated with very good views of shore line. There are 3 different bars through out the resort. So you will always be hydrated.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Viral P
Atlanta, Georgia
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

This location is a great spot in relation to downtown since its out of the hustle and bustle but short cab ride (do not drive downtown, there is no parking...ever). There are multiple eateries at varying prices for all meals. There is a pretty decent size fitness center and lovely tennis courts Multiple nooks and pools to hangout in the... More 

Helpful?
Thank Jennifer W
New York City, New York
1 review
Reviewed yesterday NEW

My first time in Puerto Rico and my first time staying at a Hilton. Everything was great from my arrival to departure. Everyone was warm and friendly. My family and I arrived late one evening and couldn't find our room keys. Before arriving at the front desk a young man I believe his name was Caleb had asked me if... More 

Helpful?
Thank jazminalvarado293
Rio Grande, Puerto Rico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

Great location within 5 minutes to old San Juan, private Beach, beautiful pools, beautiful gardens, awesome Asian Restaurant, and Great In room breakfasts. Super fast check-in and check out, I booked with Hilton Honors Points and got a Stunning Ocean View so great, will come back sometime in 2017.

Helpful?
1 Thank brianalexis2
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

We appreciate you taking the time to share your relaxing experience while in our property. We are delighted to see your stay was a pleasant one. We strive to deliver great service and it is refreshing to know when that is achieved. We thank you again for staying with us and we look forward to welcome you in the near... More 

San Juan, Puerto Rico
2 reviews
Reviewed 2 days ago NEW

We stayed in the hotel for two nights and the experience was not gratifying at all, the room was very dated and the bathroom as well. There where bedbugs that made me and my husband itchy. This Tower needs renovation ASAP. The hotel has wonderful facilities but it looks tired and in need of maintenance. It 's a pity because... More 

Helpful?
Thank moreira2355
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

We are sorry we could not meet your expectations. We aim to deliver great service and a memorable experience. Your comments help us understand where we need to improve. Once again, thank you for your feedback and we hope you give us the opportunity to serve you in the near future. More 

Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

Nice hotel in San Juan PR ..I had great time order champagne security try TELL use we couldn't have bottles in hot-tub bartender came over and corrected him real quick had 3 bottles Moët ... really got to relax and enjoy our self

Helpful?
Thank Toy A
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Toy A, Thank you for taking a moment to share your experience. We are pleased to hear you found the hot-tub to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Montpelier, Virginia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW

I would agree that when it comes to decor, perhaps a refresh is needed. The bathrooms definitely could use some tweaking. However, the room was very spacious, lovely ocean view, and clean. The staff are superior! Super friendly and very accommodating. There are several restaurants on the property--including Starbucks, Quiznos and Morton's Steakhouse. I dined at two restaurants on the... More 

Helpful?
Thank T B
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear T B, Thank you for sharing your very nice experience during your stay at the Caribe Hilton. We sincerely appreciate your feedback and we're very sorry you were unpleasant with your room. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the... More 

Charlotte, North Carolina
1 review
Reviewed 3 days ago NEW

The hotel is nice the private beach and pool area and private garden other than that I was in 7 th floor smelled like paint lots of noise one nite couldn't sleep my room was not clean for a day out of the seven days I stayed also bathtub was not cleaned for a couple of days found it disgusting,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank luismU3291BR
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

We are delighted to read your stay was a pleasant one and thank you for taking of your time to share your experience with everyone. We would like to express our sincere apologies for the inconvenience you encountered with your room. We take your feedback very serious and will share them with our team. Your experience is not indicative of... More 

Memphis, Tennessee
1 review
Reviewed 3 days ago NEW

Good service overall. Lemon Grass was excellent service Thanks to Angel David Fumero! Great susi, food & drinks.I will definitely recommend friends and family to visit this restaurant when they visit Puerto Rico

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin D
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Kevin D, Thank you for sharing. It is wonderful to know Angel David played a significant role in making your stay amazing and we will share your kind words with him. We are looking forward to our next opportunity to provide you with another great vacation. More 

Norwich, United Kingdom
Level Contributor
6 reviews
Reviewed 3 days ago NEW via mobile

Room was clean spacious and modern. We had a room on the 9th floor with a fantastic view! Hotel staff friendly and helpful. Stay was only marred by being pick pocketed on route from our room to the front of the hotel. Also beware of add-ons to your bill, a stay that should have cost approx £150 ended up costing... More 

Helpful?
Thank salliedean

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Caribe Hilton, the ultimate beachfront hotel in San Juan, is set on an exclusive peninsula made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and the closest resort to Old San Juan area. ... more   less 

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00907-1052, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $265 - $741 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 652
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Orbitz, Expedia, Travelocity, Odigeo, Hotels.com and Jetsetter so you can book your Caribe Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel
Hotel Style:
#2 Green Hotel in San Juan
#5 Spa Hotel in San Juan
#6 On the Beach Hotel in San Juan
#10 Luxury Hotel in San Juan
#11 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Caribe Hilton San Juan staff and other travellers.
160 questions
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New Orleans, Louisiana
Commack, New York

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Questions? Get answers from Caribe Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a water view in the”
 of 5 bubbles jenniferwW9640UP, 2 Dec 2016 | Read review
“Stay in the newly renovated building not the tower”
 of 5 bubbles pmik16, 30 Nov 2016 | Read review
“Try to Stay in the Main Building, the Rooms seem to be more updated than the other ones.”
 of 5 bubbles oageev, 29 Nov 2016 | Read review
“Do not stay in the tower!”
 of 5 bubbles seawolf1963, 29 Nov 2016 | Read review
“Choose a room in the main building NOT the Hilton Honors Tower.”
  • If we look towards town from our room on the 10th floor.
  • The view from our balcony on the 10th floor.
  • A king bed room with an ocean view in the main building on the 10th floor.
 of 5 bubbles ColliersLivingLife, 21 Nov 2016 | Read review
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