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Hotel El Convento

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Hotel El Convento
Hotel El Convento
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2,580 Reviews from our TripAdvisor Community

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Showing 2,426: English reviews
Madison, Wisconsin, United States
Reviewed 27 October 2013

I really loved this historic hotel. We visited in the spring of 2012. It is in a wonderful location in Old San Juan and there are many places of interest that you can easily walk to. It is a gorgeous building. They have a social hour each late afternoon with complementary wine and snacks. The hotel itself is not on...

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Thank Megan S
Madison, Indiana
Reviewed 26 October 2013

We just visited Hotel El Convento for the second time. This stay was for four glorious nights. The atmosphere at this hotel is like no other. It allows visitors to truly experience he flavor of old San Juan. The entire facility is well maintained. I especially like the fact that we could visit a sister property, La Concha, and have...

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1Thank 2disland
Dallas, Texas
Reviewed 23 October 2013

We stayed for 2 nights and lived a dream! Very old historical building (was really a convent, and the place of filming of The Flying Nun) redesigned to provide all comforts and luxury of modern times but still feel you are in the mid 1700's. All the staff was courteous, friendly, helpful specially our Bellman Jaime Robles! Old San Juan...

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2Thank taino55
Huntsville, Texas
Reviewed 19 October 2013

What a wonderful place to stay. This hotel was a convent at one time in it's history and it has a quiet ambiance about it that you don't often experience at a hotel. Our room was clean, neat and well decorated. We ate breakfast in the courtyard in the center of the hotel every morning and the food was excellent....

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1Thank Ann M
West Middlesex, Pennsylvania
Reviewed 18 October 2013

My husband and I stayed at Hotel El Convento for about 5 or 6 days for our honeymoon. We absolutely loved it! It was extremely romantic, historical, clean, and the staff was friendly and helpful. They provide wine and cheese every night on the terrace, with candle-lit tables, coffee and tea all day, and the room service is great if...

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1Thank Jacqueline L
Des Moines, Iowa
Reviewed 17 October 2013

Our room was not ready upon our arrival. The hotel does have a history but it's not worth the price. I realize that they are trying to preserve the hotel but your paying top dollar to stay in an outdated hotel. The rooms, and bathrooms are very small. The beds are old and sqweeky. The bedding is absolutely dreadful. The...

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4Thank Chad L
EROSA, General Manager at Hotel El Convento, responded to this review

Dear Chad L.: Hotel El Convento is a lovingly restored and maintained 362 year old former Carmelite convent; a far cry from your typical modern resort. We are heartened by the overwhelmingly positive feedback that we have received from our valued guests over the years. Indeed, they have voted us the #1 hotel in San Juan on TripAdvisor.com for more...

Jacksonville, Florida
Reviewed 15 October 2013

We just had a fantastic stay at Hotel El Convento. The staff was extremely friendly and always eager to assist us, answer questions, suggest activities, and set up tours for us. The food at all three restaurants was so good, my husband did not want to eat anywhere else! We had breakfast in the beautiful courtyard every morning. We did...

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2Thank bunk01
Cruz Bay, St. John
Reviewed 15 October 2013

If you're looking for authentic lodging in Old San Juan, this is your place. The property is a restored convent in the heart of the city. I'm normally not one for historic hotels but this one has been done right - modernized enough to make you feel right at home but with an original feel with wrought iron, tile and...

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4Thank CarolJ388
dallas
Reviewed 14 October 2013

Highly recommend this hotel. The staff was super friendly and helpful. We loved Franklin at the front desk - he always gave us good food recommendations and greeted us with a smile. It is a quiet and peaceful hotel in a neat city!

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1Thank busymomDallas
florida
Reviewed 14 October 2013

This hotel is a historic hotel, but they have done a great job updating it. The environment of the hotel is very nice. There is a center courtyard that is open. This is where the restaraunt and the Tapas bar are. The walkways are created into a large patio with small tables that you can sit outside your room. It...

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2Thank FloridaHoneybell

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $278 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Romantic Hotel in San Juan
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is where they have 24hr coffee, 4th floor is pool”
 of 5 bubbles 658besst, 17 Feb 2017 | Read review
“Be sure to look at the room before you accept it.”
 of 5 bubbles LBN2013, 13 Feb 2017 | Read review
“The views from this hotel are spectacular, especially the roof top pool.”
 of 5 bubbles MikeE391, 8 Feb 2017 | Read review
“Choose a room that is not right above the pool. It will be quieter.”
 of 5 bubbles maraleg, 25 Jan 2017 | Read review
“We stayed at a Garden Terrance room and found it to be quiet even though we were right across from the bar.”
 of 5 bubbles Camalia, 15 Jan 2017 | Read review
5 of 5