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Hotel El Convento

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Hotel El Convento
Hotel El Convento
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2,646 Reviews from our TripAdvisor Community

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Showing 2,488: English reviews
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Gaithersburg, Maryland
Reviewed 2 days ago NEW

A great hotel to stay in in Old San Juan. Great staff and service. An oasis in the heart of the old city. Easy to walk everywhere and stay in the heart of the old city. Nice restaurant in open courtyard inside hotel and great Tapas bar on 2nd floor.

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Thank David H
Reviewed 4 days ago NEWvia mobile

For my birthday I decided to have a mother and daughter's weekend. Leaving my hectic life in New York, for a few days, I decided to stay at the MAGNIFICENT Hotel El Convento for the second time. It is the BEST location in Old San Juan! It was one of the greatest experiences I've had in a very long time....

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2Thank Cynthia P
Reviewed 4 days ago NEW

The location of this hotel is superb for sightseeing in Old San Juan - viewing the live reenactment of the Passion on Good Friday from the roof top is something I will not forget. The hotel staff is so knowledgeable and helped us navigate through our first stay in Puerto Rico. The nightly wine and cheese reception was perfect and...

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Thank Beth S
Crown Point, IN
Reviewed 5 days ago NEWvia mobile

Three friends stayed at this hotel at the beginning of March. We had 2 double beds and it cost about $550 with taxes. The people were very nice and the location was great but just didn't think it was worth that much money.

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Thank Loisjean
New York City, New York
Reviewed 6 days ago NEW

We spent three nights at El Convento before heading east to a sailing trip in the SVIs. The hotel is beautiful, and captures the very best of what makes Old San Juan worth visiting. The artwork and architecture are incomparable, and everything you'd want to see in Old San Juan is within short walking distance. What you have to understand...

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Thank Richard L
New York
Reviewed 1 week ago NEWvia mobile

I think this is the most elegant hotel I have ever stayed in. Beautiful architecture, clean and staff was great. Open air courtyard was stunning too. Just loves this place and would stay again for sure.

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Thank MattS3321
Norwalk, Connecticut
Reviewed 1 week ago

The wife and I did a quick three day getaway here over the Easter weekend, and loved this fine little hotel. The building is very historic and full of charm. The rooms are clean and large - not luxurious in any way, but perfect for a nice relaxing stay. They served wine/cheese each evening on our floor and we met...

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Thank bltkmt
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear bltkmt - Thank you so much for the visit over the Easter weekend. I am so glad that you thoroughly enjoyed the property, activities and the Cathedral services. We will be looking forward to your next visit! Warm regards. Alfredo Arroyo aarroyo@elconvento.com Lowest rates guaranteed at elconvento.com or please contact us at 787-723-9020

Lahaina, Hawaii
Reviewed 1 week ago

With only 3 nights in San Juan, we wanted location and old world charm. The Hotel El Convento delivers on both! For those able, all major attractions within Old San Juan are a walkable distance. The staff was friendly and helpful, happy to make suggestions and help with directions. The room we had was of a comfortable size and well...

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Thank Bill S
Reviewed 1 week ago

Great room overlooking the church with wonderful amenities. Wine and cheese and good fellowship each afternoon and super breakfasts included if you choose. Great staff will guide you around Old San Juan.

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1Thank charlesbm2016
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear charlesbm2016 - Thanks for the visit. Please stay in touch and we will gladly arrange your next stay. Warm regards. Alfredo Arroyo aarroyo@elconvento.com You will always find the lowest rates at elconvento.com or please contact us at 787-723-9020

Reviewed 1 week ago via mobile

We booked this trip a week ago as an escape to be close to the San Juan Cathedral during Holy Week. You can't get any close than this place. It used to be a convent and there use to be a tunner that connected to the church. We were greeted and promptly helped with our bags and with the checking...

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Thank otispr
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hola otispr - It is great to know that your last minute escape was everything you expected and more. Thank you for recognizing the efforts of our team members; they are truly our greatest asset. See you next time. Alfredo Arroyo aarroyo@elconvento.com Lowest rates guaranteed at elconvento.com or please contact us at 787-723-9020

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Puerto Rican, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $256 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
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Questions? Get answers from Hotel El Convento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms on 1st/Fl less private & open to main courtyard. 2/Fl and above not accessible by non-hotel guests. Plunge Pool on 4/Fl outside;”
davidhM1677VN, 23 Apr 2017 | Read review
“We stayed on the 5th floor "queen vista" style room - nice view of the harbor!”
Z7538JSbeths, 21 Apr 2017 | Read review
“Ask for an outside looking room.”
charlesbm2016, 15 Apr 2017 | Read review
“Tell them if you need accessible room.”
BBCC85, 14 Apr 2017 | Read review
“Higher floors are a little quieter (first floor has restaurants with music). Choose a room with a view!”
, 12 Apr 2017 | Read review
5 of 5