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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    1 (787) 993-3500
    Hotel website
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    02/01/2018 03/01/2018
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    USD 360*
    USD 340*
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    USD 360*
    Traveller (839)
    Room & Suite (435)
    Pool & Beach (119)
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    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “infinity pool” (142 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    Rooms
    2 Jan.3 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,307)
    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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    611 - 615 of 1,992 reviews

    Reviewed 21 April 2016

    Brilliant hotel, Large but very clean and presentable. Plenty of people around and like the security there of room key to gain access to the lifts. Plenty of eating places and when in your room you don't hear a sound considering the amount of people...More

    Thank ladyteaser
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 13 May 2016

    Thank you for your feedback regarding your previous stay with us. I was very pleased to learn how much you enjoyed your stay here with us and hope you may visit us again in the near future. Regards, Sam Basu General Manager

    Reviewed 20 April 2016

    So I would first say that this was a last minute day trip that I was taking. I like the location of the hotel right in the middle of the isla verde and old san juan. I was happy with the room and the cleanliness...More

    Thank cyancey50
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 26 May 2016

    Thank you for taking the time to write about your stay. I am glad you enjoyed the location and accommodation in our property. I was disappointed to learn that we failed to meet your expectations during your check in. It is feedback like this that...More

    Reviewed 20 April 2016

    Had a very enjoyable stay here for 2 nights prior to going on a Southern Carribean Cruise, The hotel was very efficient but staff very friendly and helpful,Our room was spacious and clean and we overlooked the port where our cruise ship berthed, We walked...More

    Thank Elaine F
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 19 May 2016

    Your kind comments are greatly appreciated. It was a pleasure to read how much you enjoyed your stay with us prior to departing on your cruise trip. We hope to welcome you back again. Regards, Sam Basu General Manager

    Reviewed 19 April 2016

    The people make the difference, a very happy leader (GM) must lead the staff here and I am told they are, as they are all great and seem to love their job! You will enjoy this place, saw families and couples old and young, they...More

    Thank BLCTarpon
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 19 May 2016

    It has been very gratifying to read your kind words. I was very pleased to read how much you enjoyed your stay with us. We hope to have the opportunity to be of service again in your future travels. Regards, Sam Basu General Manager

    Reviewed 18 April 2016 via mobile

    My buddy and I stayed at this Sheraton and we got nothing but excellent service, especially from a bartender by the name of Yovanni Legrand. She provided great service, very friendly, and she gave us recommendations on things to try locally and it was fun!...More

    Thank Manny U
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 19 May 2016

    Your kind comments are greatly appreciated. Customer care is very important to us and it is always gratifying to receive such praise. I will make sure to share your feedback with the team. Regards, Sam Basu General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 222 - USD 409 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in San Juan
    • #5 Luxury Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Travelocity, Expedia, Hotwire, Orbitz, Evoline ltd, HotelsforEveryone, getaroom.com, HotelQuickly, Cancelon, Cheap Tickets and TripOnline SA so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
    Add Photo Photos
    Traveller (839)
    Room & Suite (435)
    Pool & Beach (119)
    Dining (59)
    Hotel & Grounds (553)
    Bathroom (38)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
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    .53 km away
     
    La Concha Renaissance San Juan Resort
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    1.65 km away
     
    Condado Vanderbilt Hotel
    1,980 reviews
    1.53 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,497 reviews
    2.01 km away
     
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    Ask a question
    Questions & Answers
    ojaiquilter
    26 September 2017|
    Answer
    Response from papermomo | Reviewed this property |
    Best to contact the property
    0
    Votes
    Paul464
    24 September 2017|
    Answer
    Response from Suzanne D | Reviewed this property |
    Unfortunately, I do not know...
    0
    Votes
    Paul464
    21 September 2017|
    AnswerShow all 4 answers
    Response from Efrain B | Reviewed this property |
    Hi, The Sheraton Hotel has been one of the few hotels in that area of the island (Convention Center, Condado, and Old San Juan area) that remained operational after the storm. It was maintained that way as it was being... More
    0
    Votes
    Room Tips
    "Always ask for pool view, it'll worth it"
    Read review
    "We had a room overlooking the pool and bay. Very relaxing"
    Read review
    "The room was great just had a small problem with the bed it was to hard for me since I had back surgery and..."
    Read review
    "Great workout room, get their early"
    Read review
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