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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 253*
    USD 214*
    SAVE USD 39
    USD 218*
    USD 253*
    Traveller (822)
    Room & Suite (417)
    Pool & Beach (114)
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    Overview
    • Excellent47%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,208)
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    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
    See the most recent reviews

    591 - 595 of 1,901 reviews

    Reviewed 7 February 2016

    Stayed at the hotel for eleven nights in January. While the room and view were great -- it was the service at the front desk and the restaurants that made this a great experience. After I checked out, i realized that I left something in...More

    2  Thank Rwlowy3
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 9 February 2016

    I would like to take this opportunity to thank you for your loyalty not only as a Starwood Preferred Guest, but also as a Platinum member. I am very happy to hear that your stay met your expectations and that our associates ensured you were...More

    Reviewed 4 February 2016 via mobile

    Stayed here for 3 nights, on a girls trip, hotel was nice, check in was fast. Room was good size w/ double beds, very comfy beds, nice size bathroom, big size flat screen tv and Free Wifi on the property. Casino is nice, restaurant on...More

    1  Thank OKCeeCee
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 6 February 2016

    Thank you for taking the time to write your feedback. It was a pleasure reading about your experience during your stay and hope that we may welcome you back in the near future. Regards, Sam Basu General Manager

    Reviewed 4 February 2016

    We were going on a cruise out of San Juan and always worry about flight delays causing us to miss the boat. So, we usually go a day early and stay in a hotel. This hotel is literally across the water from the cruise ship...More

    1  Thank Northern_Traveler701
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 6 February 2016

    Thank you for taking the time to comment on your recent stay. You do us a great service by taking the time to share your feedback. It is through guests such as yourself that we gain insight and are able to continue improving guest experience....More

    Reviewed 3 February 2016

    Stayed here with my partner a couple of weeks ago for one night. The receptionist was very friendly, polite and helpful and check-in was swift. We were upgraded to a suite – which was lovely. It was a shame we were only staying one night...More

    1  Thank Sellest
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 6 February 2016

    Thank you for sharing your experience in your recent stay. I was very pleased to read how much you enjoyed your stay with us. We look forward to being of service to you again in the near future. Regards, Sam Basu General Manager

    Reviewed 3 February 2016

    We stayed at the hotel 2x2 nights in January 2016. We have stayed with Sheraton many times in many countries. This was the first time we were not impressed. The hotel is way too expensive and not meeting expectations. Not at all. Rooms are spacious...More

    Thank 10H
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 6 February 2016

    I appreciate you taking the time to write about your recent stay. I am sorry to read that we did not meet your expectations in several areas and sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality in...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 109 - USD 342 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in San Juan
    • #6 Luxury Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Orbitz, Ctrip TA, Hotels.com, TravelUp, HotelsforEveryone, Travelocity, Cheap Tickets, Evoline ltd, HotelQuickly, Cancelon, getaroom.com, Hotwire and TripOnline SA so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
    Add Photo Photos
    Traveller (822)
    Room & Suite (417)
    Pool & Beach (114)
    Dining (54)
    Hotel & Grounds (521)
    Bathroom (37)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Neil C
    16 July 2017|
    AnswerShow all 3 answers
    Response from X763BSjosephd | Reviewed this property |
    I agree, Uber is the way to go. I ate at Pinkys West, the food was great, and reasonable, it is close by in Condado Plaza
    1
    Vote
    bludiva
    12 July 2017|
    AnswerShow all 4 answers
    Response from ashleearev | Reviewed this property |
    NO, every time I visit I borrow a family member's car. Renting is a pain. Not to mention that if you rent and drive to Old San Juan you will need to pay for a parking space if you want to walk around. There are always taxi's... More
    1
    Vote
    Miriam M
    10 July 2017|
    Answer
    Response from MaryM0123 | Reviewed this property |
    You'd have to ask the Hotel, since I stayed there, I have no idea what amenities you're looking at or if that's something they do.
    0
    Votes
    Room Tips
    "Ask for a room higher up to see the port"
    Read review
    "This hotel caters to convention guests not that great for families."
    Read review
    "any room is beautiful"
    Read review
    "Maybe they could put better courtains that in the case of the East-facing rooms could prevent the aun from..."
    Read review
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