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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    1 (787) 993-3500
    Hotel website
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    Lowest prices for your stay
    05/11/201706/11/2017
    1 room, 2 adults, 0 children
    Traveller (839)
    Room & Suite (438)
    Pool & Beach (119)
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    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “infinity pool” (142 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    Sheraton Old San Juan Hotel
    2,381 reviews
    #19 of 47 hotels in San Juan
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    842 reviews
    #4 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,595 reviews
    #6 of 47 hotels in San Juan
     
    Rooms
    5 Nov.6 Nov.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,295)
    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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    531 - 535 of 1,981 reviews

    Reviewed 14 July 2016 via mobile

    We loved our stay at the Sheraton Puerto Rico hotel and casino. The hotel is well situated and convenient to Condado beach and old San Juan via car. The most notable are the staff at this property, they were exceptional. Carlos and Mariselle at the...More

    Thank weseetheworld5
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 17 July 2016

    It was very gratifying to read how our staff ensured your stay was memorable. Thank you for taking the time to share your experience and we look forward to being of service again in the future. Regards, Sam Basu General Manager

    Reviewed 14 July 2016

    Really good Casino with poker every night and other table games. Very nice pool area and great convention halls. Close to the Old city haunts and friendly personnel. Beautiful rooms and good service. Internet access.

    Thank karen18169
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 17 July 2016

    Thank you very much for your feedback Karen. We look forward to welcoming you back on your future travels. Regards, Sam Basu General Manager

    Reviewed 10 July 2016 via mobile

    I would like to comment on the excellent service I received while dining solo at the Choices restaurant,speciallt my server Gaby.It was late at night and I dod not want to eat something so heavy so he suggested the Bibb salad which was spectacular.He made...More

    1  Thank DOMINGO P
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 18 July 2016

    Thank you very much for sharing about your experience. I was very pleased to read how well taken cared of you were by Gaby. He is definitely a valuable asset to our team. I will make sure to share your gratifying words with the team....More

    Reviewed 8 July 2016

    We stayed in this Sheraton with another couple on vacation in Puerto Rico for a week, and what can I say, almost everything went wrong! Service - This was the highlight of our trip. One night my girlfriend wanted a quick bite to eat so...More

    1  Thank fardad89
    Reviewed 6 July 2016

    I stayed at this hotel for one day and honestly... I wish I could've stayed longer!! Room was nice and clean. I had breakfast at Choices and loved it!! Eric at the omelette station was absolutely amazing!! Great personality and outstanding service. I also enjoyed...More

    Thank revalc3
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 18 July 2016

    Customer service is our first priority, and to read how well taken cared of you were throughout your stay is extremely gratifying. Thank you for taking the time to write your feedback and we look forward to being of service again soon. Regards, Sam Basu...More

    Sheraton Old San Juan Hotel
    2,381 reviews
    #19 of 47 hotels in San Juan
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    842 reviews
    #4 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,595 reviews
    #6 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 184 - USD 384 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in San Juan
    • #5 Luxury Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
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    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
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    Traveller (839)
    Room & Suite (438)
    Pool & Beach (119)
    Dining (59)
    Hotel & Grounds (554)
    Bathroom (38)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Olive Boutique Hotel
    842 reviews
    1.46 km away
     
    La Concha Renaissance San Juan Resort
    7,595 reviews
    1.68 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    2.02 km away
     
    Sheraton Old San Juan Hotel
    2,381 reviews
    2.75 km away
     
    Nearby Restaurants
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    Choices Restaurant
    183 reviews
    .17 km away
    Nearby Attractions
    Puerto Rico Convention Center
    239 reviews
    .28 km away
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    10 reviews
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    Ask a question
    Questions & Answers
    ojaiquilter
    26 September 2017|
    Answer
    Response from papermomo | Reviewed this property |
    Best to contact the property
    0
    Votes
    Paul464
    24 September 2017|
    Answer
    Response from Suzanne D | Reviewed this property |
    Unfortunately, I do not know...
    0
    Votes
    Paul464
    21 September 2017|
    AnswerShow all 3 answers
    Response from JanePB | Reviewed this property |
    Maria caused massive damage to the entire island. Current estimates suggest the island might be without power for up to 6 months. Having seen first hand the damage Irma did to St Martin, I would say it will be many... More
    0
    Votes
    Room Tips
    "We had a room overlooking the pool and bay. Very relaxing"
    Read review
    "The room was great just had a small problem with the bed it was to hard for me since I had back surgery and..."
    Read review
    "Great workout room, get their early"
    Read review
    "Room on the 4th floor to be at the same level as the pool"
    Read review
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