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Sheraton Puerto Rico Hotel & Casino

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Traveller (879)
Room & Suite (486)
Pool & Beach (127)
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Overview
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,442)
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511 - 515 of 2,109 reviews
Reviewed 29 November 2016 via mobile

This month visit the hotel in Convention activities, the conference area is very good and the saloons are in good conditions, the hotel room is confortable and in good condition, the food is fair, the best part of this hotel is the localization is close...More

Thank ROSA I R
Reviewed 28 November 2016 via mobile

The Sheraton Hotel and Casico is in a great location. Next to the area are really good places to grab something to eat. The casino of the place is really nice and you will have fun there. Maybe a disadvantage yo the Sheraton is that...More

1  Thank Galloza89
Reviewed 26 November 2016

It's all about your expectations, the staff was great, the hotel was ok. The room was clean but had a musty odor, the door lock malfunctioned, shower had hot water, the AC was great. The restaurant service was excellent, the food was tasty. I only...More

Review collected in partnership with this hotel
1  Thank Gary D
Reviewed 24 November 2016

I stayed one night here as a solo traveler. I largely stayed here because of the TripAdvisor reviews, which were better than the other Sheraton in San Juan. However, I would definitely rate the Sheraton in Old Juan much better than this one. This location...More

Thank jpmthumb42
Reviewed 24 November 2016

This is an excellent hotel. I stayed there for a weekend because I had an activity in the Convention Center and it was very nice. The service, facilities, quality of food, cleanness, the view, the location, everything was super and i recommend it to anyone.

Review collected in partnership with this hotel
Thank nanypr18
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 232 - USD 415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#6 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 232 - USD 415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#6 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (879)
Room & Suite (486)
Pool & Beach (127)
Dining (57)
Amenities (76)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
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ronanpm
15 April 2018|
AnswerShow all 2 answers
Response from alancharla | Reviewed this property |
The hotel has a small convenience store which does sell wine, however, it did seem pricey and limited choice. A cab ride to Old San Juan is less than $15 and you should find exactly what you need there if you don’t find... More
0
Votes
ojaiquilter
26 September 2017|
Answer
Response from Ron P | Reviewed this property |
Best to contact the property
0
Votes
Paul464
24 September 2017|
Answer
Response from Suzanne D | Reviewed this property |
Unfortunately, I do not know...
0
Votes
Room Tips
"A microwave and fridge in the room would be useful."
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"Room was great. View was great. I did have a second room booked for some friends but they did not get the..."
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"I required an 'Accessible Room' and this was both easily procured and quite satisfactory, even if..."
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"Beautiful"
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