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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
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    30/07/2017 31/07/2017
    Lock in the lowest price from our partners
    USD 181*USD 230*
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    Traveller (820)
    Room & Suite (417)
    Pool & Beach (114)
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    Overview
    • Excellent47%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    San Juan Marriott Resort & Stellaris Casino
    6,348 reviews
    #8 of 47 hotels in San Juan
     
    Hotel El Convento
    2,709 reviews
    #2 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,463 reviews
    #5 of 47 hotels in San Juan
     
    Hyatt House San Juan
    871 reviews
    #7 of 47 hotels in San Juan
     
    Rooms
    30 Jul.31 Jul.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,198)
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    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
    See the most recent reviews

    21 - 25 of 1,892 reviews

    Reviewed 2 weeks ago

    Alexandra, our housekeeper, made sure we had sufficient towels and other supplies every day. She's professional and very pleasant. We always returned to an extremely clean, well stocked room. And always made herself available if we had questions. The concierge and receptionist was extremely helpful...More

    1  Thank MDNO
    Reviewed 2 weeks ago

    Thankfully, it was all uphill from check-in. I took a late flight that was supposed to arrive SJU at 3:30am but ended up arriving at 5:45am. Took a cab to the hotel and was feeling pretty desperate for a bed, only to find no one...More

    1  Thank girlycheckin
    Reviewed 2 weeks ago

    I must say that this hotel was disappointing which is unfortunate because this trip could have been so much better if this hotel were more responsive. Let me begin with the positives it is close to Old San Juan and the rooms are clean (when...More

    Review collected in partnership with this hotel
    1  Thank lewis5935
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 weeks ago

    Guest service is our number one goal at our property. It is apparent that we fell short of this goal when you where our guest during your recent stay. Please accept my apologies for the inconveniences you experiences. I will make sure to share your...More

    Reviewed 2 weeks ago via mobile

    My husband and I went for a week. It is a nice hotel. There are plenty of places to eat in and near the hotel, but you are going to pay a premium price. For instance, the breakfast buffet for 2 on a Saturday was...More

    Thank Lia Y
    Reviewed 2 weeks ago

    Excellent employees and great attitudes. Love staying here for business. It seems like everyone is on the same team and they all work together to make the guests feel important. I have stayed on 3 separate occasions and it is always wonderful.

    Review collected in partnership with this hotel
    1  Thank ivanjchacon
    San Juan Marriott Resort & Stellaris Casino
    6,348 reviews
    #8 of 47 hotels in San Juan
     
    Hotel El Convento
    2,709 reviews
    #2 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,463 reviews
    #5 of 47 hotels in San Juan
     
    Hyatt House San Juan
    871 reviews
    #7 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 159 - USD 344 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in San Juan
    • #6 Luxury Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Booking.com, Expedia, Orbitz, TravelUp, Travelocity, HotelsforEveryone, Cheap Tickets, Hotwire, Cancelon, HotelQuickly, Evoline ltd, TripOnline SA and getaroom.com so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
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    Traveller (820)
    Room & Suite (417)
    Pool & Beach (114)
    Dining (54)
    Hotel & Grounds (519)
    Bathroom (37)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
    Hyatt House San Juan
    871 reviews
    .33 km away
     
    La Concha Renaissance San Juan Resort
    7,463 reviews
    1.76 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,348 reviews
    2.12 km away
     
    Hotel El Convento
    2,709 reviews
    3.21 km away
     
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    Nearby Attractions
    Puerto Rico Convention Center
    233 reviews
    .17 km away
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    10 reviews
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    Ask a question
    Questions & Answers
    Neil C
    16 July 2017|
    Answer Show all 3 answers
    Response from X763BSjosephd | Reviewed this property |
    I agree, Uber is the way to go. I ate at Pinkys West, the food was great, and reasonable, it is close by in Condado Plaza
    1
    Vote
    bludiva
    12 July 2017|
    Answer Show all 4 answers
    Response from ashleearev | Reviewed this property |
    NO, every time I visit I borrow a family member's car. Renting is a pain. Not to mention that if you rent and drive to Old San Juan you will need to pay for a parking space if you want to walk around. There are always taxi's... More
    1
    Vote
    Miriam M
    10 July 2017|
    Answer
    Response from MaryM0123 | Reviewed this property |
    You'd have to ask the Hotel, since I stayed there, I have no idea what amenities you're looking at or if that's something they do.
    0
    Votes
    Room Tips
    "This hotel caters to convention guests not that great for families."
    Read review
    "any room is beautiful"
    Read review
    "Maybe they could put better courtains that in the case of the East-facing rooms could prevent the aun from..."
    Read review
    "We were on the 11th and 12th floor, one city view and one water. Water view is more of canal type. We..."
    Read review
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