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Grand Bahia Principe Jamaica

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9,998 Reviews from our TripAdvisor Community

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Showing 8,998: English reviews
Wakefield, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 June 2014

A beautiful hotel, rooms are lovely but thats where it ends. Staff were rude unless you were canadian and constantly tipping. I found the food lacking for a five star resort and got sick of staff asking us to join time share or what ever it was. Will not return

Helpful?
12 Thank Joanne C
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Guest, We would like to thank you for taking the time to post your comments on Trip Advisor. We would like to extend our apologies for any inconvenience that was cause and take your feedback areas for improvement. Yours Respectfully, Cassandra Gentles Grand Bahia Principe Jamaica More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 June 2014

I have made multiple attempts over the last few weeks to set up dinner reservations prior to arrival. I received a response via email telling me that I need to wait until one week prior before making the reservations….I did and never received an email response. At that point I called and was told that the email address that sent... More 

Helpful?
5 Thank Ryan S
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear User of Trip Advisor, Thank you for taking the time out to post your comments and we hope to look forward to hosting you at our lovely resort. We do understand your concern and we will be more than happy to assist. Dinner reservations can be made by using our App or once you arrive you can visit our... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 June 2014 via mobile

We have been to numerous 5 star resorts so we had a certain quality in mind. The food was great and the hotel was lovely. However, there are only 3 memorable staff from our stay - the rest of the staff barely say hello....and they seem upset when you kindly ask for something. The service at most restaurants was very... More 

Helpful?
6 Thank Andrea R
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Guest, We would like to thank you for taking the time to post your comments on Trip Advisor because your opinion is of great help to us in our effort to improve and achieve our main objective and that is to satisfy you our guest. We are satisfied to know that you have enjoyed your vacation with us. Thank... More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 June 2014

What an AWESOME RESORT! My wife and I went to Jamaica on a quick change from Mexico, Playa Del Carmen! We had scheduled our visit to Playa, but as we were watching the weather, it presented a delema! Playa was forcasted for rain the entire week (June 1-7). We spoke to our agent, and since we purchased the ins., we... More 

Helpful?
15 Thank Eddie P
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, First we would like to thank you for choosing Grand Bahia Principe Jamaica the best resort to stay in Jamaica. We are very happy to know that you and your family have enjoyed the stay here with us and hope that you will give us the opportunity to host you again soon. Please do not hesitate to... More 

Illinois
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 June 2014

My husband, daughter, grand-daughter and I went to the Grand Bahia 5/25/14-6/1/14 and had a very enjoyable trip. We had booked a sea view room and when we arrived we had been upgraded to the Club Golden and did not have to pay the safe fee. We were told both of these perks were due to going through Apple Vacations.... More 

Helpful?
9 Thank IllinoisBridgit
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Illinois, We would like to thank you for finding the time to post your positive comments on trip advisor about the hotel. We would like to extend a big thank you from all the Managers and staffs here at the Grand Bahia Principe Jamaica the best family resort in the Caribbean. If you need any assistance with your future... More 

St. John's, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2014

This hotel, the staff and the amenities were wonderful. We enjoyed everything but suggest two improvements (1) AC is needed in the buffet and restaurants and (2) serious overhaul to promoting the Privilege Club. Absolute annoyance and detraction from overall experience. I came to relax, not "invest" in this holiday scheme/scam!

Helpful?
2 Thank Tamie W
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear guest, Thank you so much for taking the time to share your opinion with us. It is very important for us to know our guests opinion to help us to improve our services. Thank you very much for vacationing with us. Best Wishes, Cassandra Gentles Grand Bahia Principe Jamaica More 

Cape Coral, Florida
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 June 2014

We loved returning "home".This is our second visit to this resort.We stayed even longer this time because we enjoyed last year's trip so much. We plan to stay even longer next year. We-husband, 9 year old son and I , flew into MBJ and were picked up by private transportation. Huge shout out to Carlton from Turner Taxis (easy to... More 

Helpful?
7 Thank MichaelsMommy
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort and that you appreciated the professionalism of Mr. Wayne Lewis, Ms. Alrie Marsh and Mr. Alvin, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services.... More 

New York City, New York
1 review
Reviewed 18 June 2014

Our experience was amazing! The staff members were pleasant, professional, and courteous. Most important, the ladies in the Privilege Lounge, Melissa and Kayonnie as well as Lorraine in the Don Pablo lounge were fantastic! These ladies went above and beyond to make our stay at the Bahia an enjoyable and memorable experience. Juansardia, who works at the grill, made our... More 

Helpful?
Thank KimEv
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Guest, The Management and staff of the Grand Bahia Principe would like to say a big thank you once again. We're glad you enjoyed your stay with us and hope to keep continue making you vacation a very extraordinary one and will continue to keep up the good job we have been doing throughout the years. Best Wishes!!! Cassandra... More 

Timmins, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 June 2014

I went for a family wedding from May 26-June 2nd. We had a smaller group (around 20 people) and the hotel did a pretty good job at accommodating us. For example, the hotel booked all of our a la cartes ahead of time so we would be able to, for the majority, at least sit close to one another. Rooms:... More 

Helpful?
6 Thank Jessica B
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, Thank you for taking the time out to share your experience with us and it’s very good to know that you are happy with the level of service that we had offered you and your family. We also thank you for your valuable suggestions done to our entertainment program that they will be taken into consideration..We do... More 

Hamilton, Canada
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 18 June 2014

This hotel was a beauty! Great beach, large pool, good food and good fun! We enjoyed everything about our stay. We came to this resort for my brothers wedding which I would recommend for any couples looking for a resort to get married at! The wedding was in a Gazebo along the beach with a steel drum band playing sweet... More 

Helpful?
2 Thank VacationHappy034
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear User of Trip Advisor, We are very proud to learn that we could reach your expectations and you enjoyed your vacations at our Grand Bahia Principe, best Resort here in Jamaica. We would like to inform that we have at our guest’s disposal a Cashier at the Front desk that does provide exchange service. We hope to have the... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Facilities and services 3 lake-style connecting pools with 2 areas for children 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers BAHIA SPA (additional charge) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Pool and beach towel service WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Wedding gazebo 2 buffet-style main restaurants and 5 speciality restaurants 8 Bars Snack bar Entertainment amphitheatre Meeting and convention room The 18 hole Breezes Runaway golf course is just 5 minutes from the hotel. Pueblo Principe: local craft stores, live music, shows, sports bar and disco Rooms 850 rooms including 4 types: Superior Junior Suite, Sea View Junior Suite, Club Golden and Club Hacienda Room facilities: King size bed or two full size beds Pillowtop mattresses Fully-equipped bathroom with separate shower and hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathroom amenities Air conditioning Ventilador de techo Sitting area with sofa Balcony or terrace Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Ironing set WiFi (additional charge) Club Golden and Club Hacienda Junior Suites Children Bahia Scouts Children (aged 4 to 12) will have the time of their lives with these facilities: Children's pool Special shows and activities Entertainment team Mini Club (4 - 12 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Nudist area on the beach Bahia 'au Naturel' (over 18s only) The hotel has a nudist bathing area apart from the other areas ... more   less 

Additional Information about Grand Bahia Principe Jamaica

Address: Salt Coopers, Runaway Bay, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range: $231 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Jamaica 3.5*
Number of rooms: 850
Reservation Options:
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Also Known As:
Bahia Principe Jamaica
Gran Bahia Jamaica
Gran Bahia Principe Jamaica Hotel
Grand Bahia Jamaica
Bahia Jamaica
Gran Bahia Principe Runaway Bay Jamaica
Gran Bahia Principe Jamaica Resort
Grand Bahia Principe Jamaica Runaway Bay
Hotel Style:
#4 Romantic Hotel in Runaway Bay
#5 Family Hotel in Runaway Bay
#5 Spa Hotel in Runaway Bay
#6 Top resorts Hotel in Runaway Bay
#6 On the Beach Hotel in Runaway Bay
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the club upgrade offers more advantages.”
 of 5 bubbles Smarties98, 3 Dec 2016 | Read review
“accessibility, beautiful views, best food, excellent staff”
 of 5 bubbles missferris, 1 Dec 2016 | Read review
“You could try gold club Ocean view.”
 of 5 bubbles 827PaulH, 28 Nov 2016 | Read review
“Rooms away from the outdoor shopping if you prefer quiet during the night”
 of 5 bubbles pmeljess, 28 Nov 2016 | Read review
“Ask for a higher floor in buildings A, B, C”
 of 5 bubbles CynthiaL380, 28 Nov 2016 | Read review
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