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ClubHotel Riu Negril

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ClubHotel Riu Negril
ClubHotel Riu Negril
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5,235 Reviews from our TripAdvisor Community

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Showing 4,509: English reviews
Reviewed yesterday NEW

This was our 2nd time at this resort. The first time was in 2011. What can I say? We love the atmosphere. So relaxed. Kudos to Dorreth. The lady is a sweetheart. One of housekeepings finest. Romeo the bartender was awesome. Ask him to make you a Jamaican Baby shooter. Mmmmm. Trevor on the beach has the very best cigars...

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Helpful?
Thank Roger A
Burlington, Canada
Reviewed yesterday NEW

This was a resort I had heard a lot about so, when my friends gave me a huge travel voucher for my 50th birthday, I knew exactly where I wanted to go! FIRST IMPRESSIONS: the rooms were clean, check in was fantastic, nice and easy. There were no bugs! Ok, we saw some ants on the beach or in the...

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Thank DeeF2466
Windsor-Essex-Pelee Island Region, Canada
Reviewed 2 days ago NEW

Check in was quick and front desk staff was great... Our room was clean with partial ocean view and stocked bar. Unfortunately we did not like the food. 2 weddings closed 1 of 2 restaurants that were ok the other 3 restaurants we didn't like. We enjoyed the steakhouse the most but it was closed twice for a wedding reception....

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2Thank Jagerlyn
Orillia, Canada
Reviewed 5 days ago NEW

We have been to a lot of RIU hotels and the hotel was great but the food was pathetic. Worst food we have ever had. People were good the hotel was great and the ingredients in the buffets were great but the Chef should go back to cooking school. One of the cooks said to the person who complained about...

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Helpful?
2Thank Mike B
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. In order to fulfill every guest expectations regarding food, our main buffet and specialty restaurants offer a great range of food options. We were concerned to note that we failed to live up to your expectations. But we can assure you that...

Reviewed 5 days ago NEW

On arriving at the hotel I was so disappointed that the beach was covered in seaweed due to bad weather (obviously unavoidable) but it took a few days for it to be cleared and no crystal clear water during my stay. The hotel was clean and well maintained and my room was very comfortable although I would have preferred tea...

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Helpful?
2Thank Sara o
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Reviewed 5 days ago NEW

I traveled with 6 girlfriends to RIU ClubHotel. We go on a trip every other year. We arrived 2/8/17 and left on 2/14/17. The weather was in the high 80's every day. It rained all day one day. A lot of weddings at this resort. The front desk couldn't find one room reservation and wanted that room to leave a...

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Helpful?
Thank Kelly G
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We were very surprised to read your comments about our staff. Service is one of our key values and our staff is constantly trained in order to offer the highest of standards. We would like to say that tipping is completely optional and the...

London, United Kingdom
Reviewed 6 days ago NEW

good value for money picturesque helpful staff comfortable rooms nice food great all inclusive excellent entertainment ideal for families, couples, groups there were small issues in some of the rooms, such as phone not working, toilet flush was temperamental...but they were generally resolved there was a group of apprx 40 people for a wedding last summer and everyone said it...

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Thank simms13
Reviewed 6 days ago NEWvia mobile

This was our first time in jamaica and we were not disappointed! The hotel is extremely clean,friendly and the beach was a beautiful long walk. The pools were wonderful and the food was amazing,no matter your taste. The friendly staff make it a dream. and if you're there for a special event as my husband and I were, try the...

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Thank Monread
Reviewed 6 days ago NEWvia mobile

Had lovely 11 nights here coming back 31st Jan 2017, nothing at all to complain about, accommodation, food, drink fab and staff were superb. Only disappointment was couldn't use airbeds in pools but sea was only 2 steps away so could use them there .

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1Thank Jo W
Sumner
Reviewed 6 days ago NEW

We have stayed at the Club Riu in 2007, 2012, and 2016. All years were fantastic. There have been many upgrades tot he property. Food is adequate, and good variety. Drinks are good, if you want them strong ask for more alcohol, if you want your brand of alcohol then bring it along. Snorkeling is great in bloody bay, if...

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Helpful?
Thank Kimberley H

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
* Newly renovated in November 2015 * Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Negril

Address: Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $308 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Negril 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Riu Hotel Negril
Rio Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Hotel Style:
#13 Spa Hotel in Negril
#17 On the Beach Hotel in Negril
#18 Top resorts Hotel in Negril
#37 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Negril staff and other travellers.
430 questions
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Questions? Get answers from ClubHotel Riu Negril staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is not a huge resort. Everything is a short walk.”
 of 5 bubbles 94rogera, 20 Feb 2017 | Read review
“Ask for Buiding 1, it is the closest to the pools and lobby and food!!!!”
 of 5 bubbles DeeF2466, 20 Feb 2017 | Read review
“Go some where else”
 of 5 bubbles mikebV4537WO, 16 Feb 2017 | Read review
“Request a room close to the lobby/main pool area. We were in room 3140 and it was a long walk to everything.”
 of 5 bubbles E3393LQkellyg, 16 Feb 2017 | Read review
“Rooms in the first builing are closer to the action, rooms in the last are most likely more private”
 of 5 bubbles springirl76, 14 Feb 2017 | Read review
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