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Hotel Riu Palace Tropical Bay

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#21 of 84 Hotels in Negril
Certificate of Excellence
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Hotel Riu Palace Tropical Bay
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4,851 Reviews from our TripAdvisor Community

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Showing 4,383: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

Our experience was positive. Except for uncomfortable beds/mattresses, small flying bugs after dark, drug dealers all over (including some waiters) and less than great service, we had a great time. The beach and buffet food were the best attributes. Everyone expects to be tipped well. Staff was friendly. Locals annoyed us a lot on the beach. They don't take a... More 

Helpful?
2 Thank Dennis K
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

My husband and I chose this resort to celebrate our five year anniversary. We had a wonderful time. The beach is probably just about as nice as it can get. We met a few other couples who have been to this resort more than five or six times, and prefer this beach to the 7 mile beach. Rooms were clean,... More 

Helpful?
1 Thank Christina S
New Jersey
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

On arrival, impresses with the clean and large open foyer. Front desk was very well organized, courteous and efficient. Bell service was attentive and professional. Room was clean and neat - Didn't care for the side by side double beds (not really a king - with a gap in the middle) but we made due. This resort is going under... More 

Helpful?
4 Thank dapnj95
Cincinnati, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

The room was great, and had a fully stocked bar. The location was amazing right on the beach. Utilize the water sports, there's a lot that's included. The spa was awesome! The food and food options were really good. If you missed a meal you can call room service 24 hours. The staff was really accommodating, helpful, and friendly.

Helpful?
4 Thank shannoncan2010
Bristol
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago via mobile

Very clean throughout but in need of a little updating. Touch up painting was being carried out while we were there, although this never interupted our holiday. We were in block 3 which was a perfect location for all amenities. Our room was cleaned daily and a turn down service every night. Mini bar was topped up daily, including the... More 

Helpful?
6 Thank BristolExplorer69
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

We stayed at Riu Palace for five wonderful days. The staff was amazing. Check in was quick, Andrew at the front desk was very helpful, he made sure everything was accommodating to us. Dining room staff was awesome, especially romaine, Marcia and others. Sorry for not remembering your names. Overall the vacation was wonderful, the only downside there were not... More 

Helpful?
6 Thank CDC1986
Panama City Beach, Florida
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 1 week ago

I will start off by saying , I have been to many resorts in Jamaica and all over the Caribbean so I can give a fair comparison. 1. Location... Keep in mind, you are about 1 hour and 15 minutes to airport and its a winding road. It is shorter than Ocho Rios but you will have a ride. This... More 

Helpful?
20 Thank Doug0816
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

My partner and I stayed here in October 2016 the weather was absolutely beautiful and the hotel is amazing this is definitely a 5 * the staff were all so polite and very, very attentive I had such a beautiful time, beautiful cocktails, lovely food and great entertainment I can't wait to come back to beautiful sweet Jamaica😄☺

Helpful?
3 Thank Shshmorgan
Oshawa, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 week ago

A short write-up as I have said much in my previous five reviews. Just returned from a week stay at the RPTB (Nov 15-22). My posting last year about this time indicated that there was a problem with management at the hotel. That issue has been resolved and all is well. A new manager is in place and she’s great.... More 

Helpful?
3 Thank JRRontheCaribbean
Swansea Bay, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Absolutely fantastic hotel, really deserves its 5 star status. All staff are friendly and professional. Beautiful scenic views, with the sunset, absolutely stunning. The grounds and hotel are well maintained and looked after. The food was top quality with excellent choice, and room service was excellent and prompt. Lots of activities available, and some stalls further up the beach past... More 

Helpful?
4 Thank link342

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $364 - $781 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica
Hotel Style:
#6 Business Hotel in Negril
#12 Spa Hotel in Negril
#12 Luxury Hotel in Negril
#14 On the Beach Hotel in Negril
#14 Family Hotel in Negril
#16 Top resorts Hotel in Negril
#21 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Tropical Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would definitely book an ocean view room - we had a ground floor and liked it.”
 of 5 bubbles dapnj95, 30 Nov 2016 | Read review
“Ask the staff for what you want when you check in.”
 of 5 bubbles shannoncan2010, 28 Nov 2016 | Read review
“Second floors are the best. 20 steps up, no critters in room.”
 of 5 bubbles JRRontheCaribbean, 24 Nov 2016 | Read review
“Oceanview rooms have the best view but can be busy with passersby”
 of 5 bubbles TessyNT, 22 Nov 2016 | Read review
“beachfront rooms close to the buffet restaurant...best location and close to everything”
 of 5 bubbles pamintoronto, 18 Nov 2016 | Read review
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