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Sunset at the Palms

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Traveller (4025)
Pool & Beach (1102)
Room & Suite (963)
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Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“lotus leaf”(358 reviews)
“chef's table”(159 reviews)
“crossing guard”(181 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
12 May13 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,847)
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21 - 25 of 2,663 reviews
Reviewed 2 weeks ago

Stay here! Everything was wonderful! This is our second time in Jamaica, first in Negril area. From the time we got there the feel of the resort is tropical, quiet, quaint, beautiful, excellent rooms (clean and spacious), service was excellent everywhere on the resort. Food...More

3  Thank Rebecca W
Response from Sharon P, Manager at Sunset at the PalmsResponded 2 weeks ago

Thanks Rebecca W for sharing review about your recent visit to Sunset at the Palms Resort. We do appreciate your very kind words of compliments about room, food and beverage offerings, beach facilities as well as for highlighting our Team Members; who made your stay...More

Reviewed 2 weeks ago

From the moment we got off the plane and were greeting by the Club MoBay representative, we knew we were in for a great week. What an excellent service that SATP includes in their package. When we got to SATP we were greeted by the...More

3  Thank mandyk06
Response from Sharon P, Manager at Sunset at the PalmsResponded 2 weeks ago

Thanks mandykalelis. The Management and Team Members here at Sunset at the Palms Resort would like to thank you for choosing our Resort for your very special vacation. Thanks for your recognition of staff, as being so accommodating and for highlighting Team Members; who made...More

Reviewed 3 weeks ago

We got back about a week ago and loved it there. The staff (as everyone has noted) was helpful and friendly - the best experience we have had at a resort. The walk to the beach is no big deal, as the beach is amazing....More

2  Thank _ekern1085
Response from Sharon P, Manager at Sunset at the PalmsResponded 3 weeks ago

Thanks_ekern1085 for sharing Trip Advisor review about your vacation experience at Sunset at the Palms Resort. Thanks for your very kind words of compliments about our food and beverage offerings, room, beach facilities, as well recognition of staff; as being helpful and friendly. Our goal...More

Reviewed 3 weeks ago

This was our first time to a Caribbean destination, and I had thoroughly researched many resorts prior to booking at SATP. We booked a trip to Jamaica solely for this resort! I had high expectations before going and this resort exceeded them! From the time...More

2  Thank heatrich
Response from Sharon P, Manager at Sunset at the PalmsResponded 3 weeks ago

Thanks heatrich for choosing our Resort as your Vacation Destination. We truly appreciate you taking the time to share review on tripadvisor. We are very much appreciative of your favorable comments about room, beautiful surroundings, beach facilities, food offerings, entertainment, as well as staff; as...More

Reviewed 3 weeks ago

This was our second trip to Sunset at the Palms and we were not disappointed. From the moment we stepped into the resort, greeted by Oneill and Doraine we felt like we were home and definitely a part of the family. We decided to share...More

1  Thank Lori L
Response from Sharon P, Manager at Sunset at the PalmsResponded 3 weeks ago

Thanks Lori L for choosing our Resort once again as as your Vacation Destination. Your family sincerely appreciates your loyalty and patronage. It was indeed a pleasure hosting you both for dinner. We are very much appreciative of your very kind words of compliments about...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Room Service
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 272 - USD 498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#5 Top resorts Hotel in Negril
#6 Spa Hotel in Negril
#6 Luxury Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 272 - USD 498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#5 Top resorts Hotel in Negril
#6 Spa Hotel in Negril
#6 Luxury Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
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Traveller (4025)
Pool & Beach (1102)
Room & Suite (963)
Dining (369)
Amenities (71)
Business Centre & Event Rooms (23)
Family and Play Areas (4)
Questions & Answers
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Carole517
15 April 2018|
Answer
Response from nogreatmischief | Reviewed this property |
my friend and i went in february for 9 days and had a great time, met other people: couples and singles. i didn't find it noisy at night. there is a piano player some nights from 7 until around 8:30 and a live band from... More
0
Votes
Corinne M
11 April 2018|
AnswerShow all 3 answers
Response from sunnyskyLondon | Reviewed this property |
There are designated smoking areas at the hotel and on the beach. Smoking on balconies is not allowed but that didn’t stop our neighbours, unfortunately because of the wooden shutters we woke to the smell of smoke in our... More
0
Votes
Laurie P
3 April 2018|
AnswerShow all 2 answers
Response from CRW72 | Reviewed this property |
I’m not a coffee drinker but I do recall a kettle so at a minimum there may be instant coffee. There is room service and a cafe that has a variety of coffees.
0
Votes
Room Tips
"i have never had a bad room in the 9 years we've stayed."
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"They will help you at the desk to choose the location that suits you (quiet or central)"
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"avoid hut right next to tennis court and the few on the far right next to big bamboo wall hedging another..."
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"view of room 708 faces a bamboo fence, which covers an apartment block, not that fancy, and not worht 400$ a..."
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