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Sunset at the Palms

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Traveller (4121)
Pool & Beach (1123)
Room & Suite (999)
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Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“lotus leaf”(368 reviews)
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AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,931)
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2,742 results
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1,960
565
136
60
21
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All reviewslotus leafchef's tablecrossing guardbeach grilllotus restaurantcoffee barday bedshort walk across the streettree house stylejerk chickenjohn waynetree frogsa la carte restaurantpiano manbloody baysmall resortour honeymoon
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1 - 5 of 2,742 reviews
Reviewed 2 days ago via mobile

Our stay at Sunset at the Palms was absolutely amazing! Food, hospitality and accommodations were outstanding. From the moment we arrived, we felt welcomed. If you are going on vacation to party, this is not your place. But, if you want to get away for...More

1  Thank kurtmeadors
Response from Sharon P, Manager at Sunset at the PalmsResponded yesterday

Thank you so very much kurtmeadors for choosing our Resort for your Vacation Destination as well as sharing Trip Advisor review. We sincerely appreciate your kind words of compliments about amazing food offerings, accommodations, as well as hospitality form our staff. At our Resort, we...More

Reviewed 2 days ago

I went to the resort on my honeymoon in June 2018, and I was blown away by the amazing service the staff provided. They were all very friendly and would go to the ends of the earth to ensure your stay was a good one....More

2  Thank grant7508
Response from Sharon P, Manager at Sunset at the PalmsResponded 2 days ago

Thank you so very much grant7508 for choosing our Resort as your Vacation Destination. We truly appreciate you taking the time to share review on tripadvisor. It was indeed a pleasure hosting you both for your very special honeymoon, as well as birthday celebration. We...More

Reviewed 3 days ago

I just stayed here May 31-June 7, my 5th trip to JA, third time to Negril. Not sure how this little GEM got by me when I went to Sandals but I am very happy I discovered this resort and cannot wait to return. The...More

1  Thank Michelle B
Response from Sharon P, Manager at Sunset at the PalmsResponded yesterday

Thank you so very much Michelle B. We sincerely appreciate you taking the time to share beautiful review about your recent vacation experience at Sunset at the Palms Resort. We sincerely appreciate your favorable comments about food offerings, room, grounds, as well as recognition of...More

Reviewed 3 days ago

My husband and I stayed here 6/7/18 thru 6/14/18. And I honestly have ZERO complaints! This place is heaven on earth with top notch service. The tree houses are clean, modern and very comfortable. They all have their own balcony with a table and chair...More

2  Thank Kimberly S
Response from Sharon P, Manager at Sunset at the PalmsResponded 2 days ago

Thanks Kimberly S for choosing our Resort as your Vacation Destination. We truly appreciate you taking the time to share beautiful review on tripadvisor. We are indeed very delighted to hear that you both were pleasantly surprised and we exceeded your expectations. Also, thanks for...More

Reviewed 4 days ago

My husband took me here for my birthday trip in January. It was perfect from the moment we arrived at the Resort. I have never been to resort where all the staff were so friendly, attentive and accommodating. I cannot think of one negative comment...More

2  Thank HESSN22
Response from Sharon P, Manager at Sunset at the PalmsResponded 3 days ago

Thank you so very much HESSN22 for choosing our Resort as your Vacation Destination as well as sharing Trip Advisor review. It was indeed a pleasure hosting you for your very special birthday trip and we are delighted to hear that we exceeded your expectations....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Room Service
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 263 - USD 498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#4 Top resorts Hotel in Negril
#6 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 263 - USD 498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#4 Top resorts Hotel in Negril
#6 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
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Traveller (4121)
Pool & Beach (1123)
Room & Suite (999)
Dining (371)
Amenities (71)
Business Centre & Event Rooms (23)
Family and Play Areas (4)
Questions & Answers
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Martine L
20 June 2018|
Answer
Response from Julie S | Reviewed this property |
Negril is as safe as most cities in the US, just use your common sense as you would anywhere else in the world. Don't walk alone after dark, take a taxi. Don't wear a lot of jewelry and flash cash around, that makes you a... More
0
Votes
Gabriella D
15 June 2018|
AnswerShow all 3 answers
Response from nogreatmischief | Reviewed this property |
Club Mobay is included for arrival only. you have to pay if you want it for departure.
0
Votes
ben r
5 June 2018|
AnswerShow all 2 answers
Response from nogreatmischief | Reviewed this property |
if you look on page 6 (as of today) of "questions and answers" to my reply to "lovethebeach", you will see a list of the buffet theme nights.
1
Vote
Room Tips
"All the rooms are fabulous and have great views of the property. They all have balconies. Any room you get..."
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"300's are close to the where everything is and you still have a nice view of nature, but could be noisy..."
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"Guestrooms are surrounded by a variety of beautiful plants"
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"Scenery was beautiful. Great deal of peace, indeed spiritual. Total relaxation and true quietness."
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