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Moon Palace Jamaica Grande

Expedia.comUSD 676*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Moon Palace Jamaica Grande
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1,096 Reviews from our TripAdvisor Community

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Showing 1,044: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

This is the best resort I have ever stayed in! Every detail is meticulously thought out.. I always bring my own blowdryer when traveling due to poor quality offered at most resorts. Not here. Full line of Chi proffessional dryer, flat iron, and hair products for use at no extra charge. The room is spacious, clean, and modern. There are...

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2Thank Elle_travelstheworld
West Palm Beach, Florida
Reviewed 2 days ago NEWvia mobile

I had an amazing time at this hotel. The food was a ten, the customer service was a ten and the spa services was a 20. I want to specifically thank Sasha-Gay and Abigail for escorting me on the water journey! Michael the manager at the Sun Deck Steakhouse went above and beyond to provide exceptional customer services. I was...

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1Thank alisaw993
Burlington, Canada
Reviewed 2 days ago NEW

Just returned from spending a week at Moon Palace and we loved it. Although this hotel is 1.5 hrs from the airport, the transfer doesn't stop at any other hotels. We actually enjoyed the drive both ways to see the scenery around as the drivers filled us in. When we arrived at the hotel, the lobby was beautiful and the...

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3Thank jackmack75
Chicago, Illinois
Reviewed 2 days ago NEW

Did a six night stay at Moon Palace Jamaica Grande and have to say the best part of our vacation was the friendly staff. Went for a laid back, relaxing trip and couldn't have been treated better. Special thanks to some in particular - Dawayne & Shalonda in the Loud bar were always waiting for us to come by and...

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1Thank Peggy B
Mountain View, California
Reviewed 2 days ago NEW

This is one of the greatest family vacations we have ever had. Everything about it was perfect. From the hotel, to the location, the food, and most importantly the people (staff), it was just idyllic. We purchased the vacation through Costco Travel, because we have received fantastic value from them in the past. We wanted and all-inclusive resort in the...

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1Thank myrmecophaga
Reviewed 3 days ago NEWvia mobile

Awesome resort great hospitality! Loved it! We had the best waitress and waiter taking care of us at the Loud Bar! The best waitress ever is Sholanda! And pool waiter is Ronardo! Very professional and respectful. They knew us by name and knew what we were drinking. They were always smiling and maintained us entertained! We will definitely be back...

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1Thank Maria L
london
Reviewed 4 days ago NEWvia mobile

Just completed a 9 day stay at the Moonpalace Jamaica Grande and I must say overall I was impressed. Check in was very smooth and Danielle and Tracianne were very welcoming and polite throughout our stay and an asset to the hotel. Our room 30729 was lovely and had a good view of the ocean. We were disappointed that the...

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1Thank ToptravellerLondon
London, Ontario, Canada
Reviewed 5 days ago NEWvia mobile

This was our third and favourite stay at an all-inclusive 5-star resort in the Caribbean. We stayed for 4 nights along with my partner's coworkers and their families (children 5-9 years old). Kids and adults had a blast swimming with the dolphins and playing beach volleyball during the day. We (ages 26 and 30)preferred to hang out by the pool...

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2Thank Rachel J
Reviewed 5 days ago NEWvia mobile

Easter break trip with family--enjoyed our stay! I was pleasantly surprised by the food and there was always something open and available! Clean, comfortable rooms and helpful staff. Really enjoyed the dolphin experience, but the snorkeling experience was sub-par. There were "holiday" related nightly LOUD parties across the bay, which kept us up for at least 3 nights in a...

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1Thank Brenda K
Calgary, Canada
Reviewed 5 days ago NEW

Moon Palace is about 1 hour 40 mins from Montego Bay Airport. Our first surprise was the transportation with JTL had free wifi!! In Jamaica!! Arriving at the Moon Palace you're greeted with cool face towels to freshen up. First time walking in the lobby is definitely a wow factor. It's very immediate Palace poured money into this resort and...

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3Thank caduddin

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Moon Palace Jamaica Grande is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Palace Resort's newest resort boasts more than 700 guest rooms and suites with oceanfront views of the Caribbean Sea. It's also home to the largest spa in Jamaica. ... more   less 

Additional Information about Moon Palace Jamaica Grande

Address: Main Street, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $608 - $1,375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moon Palace Jamaica Grande 5*
Number of rooms: 705
Reservation Options:
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Also Known As:
Moon Palace Jamaica Grande Ocho Rios
Hotel Style:
#5 Top resorts Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Moon Palace Jamaica Grande staff and other travellers.
478 questions
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Questions? Get answers from Moon Palace Jamaica Grande staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower 3 only has juliette balconies so you can not sit out.”
jackmack75, 20 May 2017 | Read review
“best view are the ones with ocean and mountain view which you can also see if cruise ships come.”
s1971mavadia, 16 May 2017 | Read review
“tower 2, ocean side”
tanyasf, 16 May 2017 | Read review
“The rooms are very clean, spacious & the beds are very comfortable. The housekeeping staff are superb! ”
0mervind, 9 May 2017 | Read review
“Some problem with the hot water but this was dealt with satisfactorily. Room was very comfortable. Cleaning staff were professional.”
K5728SOcynthiag, 9 May 2017 | Read review
5 of 5
Expedia.com
USD 676* /night
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Bookit.comUSD 676
Booking.comUSD 676
PricelineUSD 676
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*Disclaimer
Prices are for 1 room, 2 adults
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