We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Moon Palace Jamaica Grande

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Moon Palace Jamaica Grande
Moon Palace Jamaica Grande
Panoramas (85)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

805 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 769: English reviews
Kingston, Jamaica
Reviewed 2 days ago NEW

This places knows luxury.....Gives you that real awesome vacation experience where you literally don't have to lift a finger. The kids center and teen center are of the highest standard with things to keep your young child or young adult entertained all day and night. The food, top of the chart. Definitely returning soon

 Report
Helpful?
1Thank petriannb
Charlestown, Rhode Island
Reviewed 3 days ago NEW

My wife and I spent our honeymoon at the Moon Palace Jamaica Grande in mid-October of this year, 2016. We had an amazing time while we were there! Although we went in their 'Rainy season' and would have preferred more sunshine, the resort was everything we wished for and more! The Staff is great and such nice people. The pools...

 Report
Helpful?
1Thank kdeutsch73
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear kdeutsch73, Moon Palace Jamaica Grande understands how privileged we are to have been selected to host your honeymoon and we are truly grateful for this preference. The commendations extended about our great team as well as the awesome facilities and amenities are well received. Team members Michael, Dameon and Jerry have all been given special recognition for their exceptional...

Reviewed 4 days ago NEW

We had our company trip from the 27th of November till the 4th of December 2016 and let me tell you, until you have experienced this hotel you won't understand what an amazing time you will have. First off the resort is to the nines. Everything is clean and the services and activities are beyond expectations. We had our rooms...

 Report
Helpful?
1Thank Tyler O
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Tyler O, With great delight the Moon Palace Jamaica Grande family would like to extend our gratitude to you for having made us your vacation destination. The team is delighted to have learnt you had such an amazing vacation and thank you for sharing this awesome experience with the TripAdvisor community. Your commendations of our bartenders Jerome and Raymon...

Saint Louis, Missouri
Reviewed 4 days ago NEW

Nanda at Beach Bum Vacations helped us plan our post-Thanksgiving trip to Jamaica. We were looking for an All-Inclusive resort and Moon Palace is a dream come true! My husband and I went for 5 nights and had a fabulous time. Nanda put in our request for a room in Tower 2 with an Ocean view which they gave us....

 Report
Helpful?
12Thank stlginbob
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Stlginbob, Thank you for having made Moon Palace Jamaica Grande your preferred vacation destination. We are grateful that you decided to share the joy had at our Resort with the TripAdvisor community. The team is delighted to learn you enjoyed the variety of food and beverages and the availability of tours and excursions at our resort as well as...

Reviewed 4 days ago NEW

We went to Moon Palace Jamaica as an office trip. Last year we did Beach Palace Cancun and even having access to Beach Palace and Moon Palace, it doesn't compare to Jamaica Moon Palace. It is evident that Moon Palace Jamaica has put a lot of time and energy in upgrading the resort. I'm sorry for the long review but...

 Report
Helpful?
1Thank JesseR514
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Jesse, The Moon Palace Jamaica Grande Family is honoured to have had the opportunity to host you to such an amazing vacation experience. Thank you for sharing your feedback with TripAdvisor, your review is greatly appreciated. Careful consideration is taken when selecting team members, amenities and services for our guests total satisfaction, as such we are delighted to learn...

Jenner, CA
Reviewed 1 week ago via mobile

We are palace elite members and travel to Cancun once or twice a year. Let me tell you...the resorts in Cancun can't compete with Moon Palace Jamaica Grand. From the moment we stepped in the lobby we were walked right into VIP checkin. It took less than 10 minutes to check us in and off to our rooms we went....

 Report
Helpful?
2Thank Tina R
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Tina R, Thank you for having made Moon Palace Jamaica your vacation destination. We are highly appreciative of your confidence in Palace Resorts to extend the most amazing vacation experiences. The Moon Palace Jamaica Grande team is very grateful of the efforts taken to prepare this TripAdvisor review of our amazing Resort. From arrival to departure continuous measures are...

Washington DC, District of Columbia
Reviewed 1 week ago

I stayed here for 3 nights and it was FANTASTIC! The lobby is very grand and beautiful! The rooms were spacious and kept clean. The mini bar was stocked daily and we always had fresh bottles of water. The housekeeper was very attentive. Restaurants: Due to time restraint I was only able to try the buffet and the Hibachi restaurant...

 Report
Helpful?
1Thank EricaK727
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear EricaK727, On behalf of the Management and Team here at Moon Palace Jamaica Grande allow us to extend our gratitude to you for having made us your vacation destination. We are sure your review will provide meaningful insights to the TripAdvisor community. While you had a brief visit with us we are thrilled to learn you had a fantastic...

Glendora, California
Reviewed 1 week ago

This place is great for families. It is much smaller than Moon Palace Cancun but still roomy on off season when I visited. I can't imagine how it would be at full capacity, maybe a bit too crowded. All restaurant food was delicious. Entertainment could have been better but the lounges made up for it. I didn't even try the...

 Report
Helpful?
1Thank Superchica2013
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Superchica2013, Thank you for taking the time to review your great first experience at Moon Palace Jamaica Grande. It was a pleasure hosting you to such a wonderful vacation, the team was surely thrilled to have had your preference. The commendations extended have been relayed to the team and team members lauded for their exceptional services. The feedback related...

Fairfax, Virginia
Reviewed 1 week ago

This is a fantastic resort. So beautiful. Right by the beach, beautifully decorated and very nicely set up. The staff and service are outstanding. The food is so wonderful...especially the buffett at Buccaneers Reef. A lot of local Jamaican dishes that were great. They also are playing great reggae music everywhere which is awesome. Walking distance to downtown Ocho Rios....

 Report
Helpful?
1Thank CARCHARODONSM
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear CARCHARODONSM, It was an honour to have had the opportunity to host your recent vacation experience. We are grateful of your TripAdvisor review showcasing the fantastic experience had at Moon Palace Jamaica Grande. We highly appreciate your commendations of the amenities, services and facilities extended. Efforts are made to continuously ensure the signature Palace offerings exceed the expectations of...

Reviewed 2 weeks ago

We had a fantastic time at the Moon Palace Jamaica Grande! There's so many great things that I can say about this Resort, from the cleanliness to the Beautiful layout. Every element from check in to check out was easy and hassle free. Checking in and out was a cinch and even booking excursions during our trip was easy. I...

 Report
Helpful?
2Thank Jennifer W
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Jennifer W, The Moon Palace Jamaica Grande family is delighted to have been selected to host your recent vacation experience. We are elated at your choice to prepare such a great TripAdvisor review of our Resort outlining the fantastic time had. Our commitment is to continuously extend awe-filled vacation experiences to our guests by offering unparalleled services and amenities...

1,766 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1059)
Viewed
View from Room (64)
Viewed
Dining (66)
Viewed
Pool/Beach Area (152)
Viewed
Bathroom (7)
Viewed
Room/Suite (46)
Viewed
Hotel & Grounds (197)
Viewed
Family/Play Areas (16)
Viewed
Business Centre/Function Rooms (4)
Viewed
0:48
Videos (9)
Viewed
Other (498)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (660)
Viewed
Aerial Photography (57)
Viewed
Amenities (121)
Viewed
Beach (31)
Viewed
Cabana Pool (23)
Viewed
Concierge Room (43)
Viewed
Family Room (79)
Viewed
Jacuzzi Pool (17)
Viewed
Main Pool (40)
Viewed
Ocean View Room (44)
Viewed
Partial Ocean View (38)
Viewed
Dining (86)
Viewed
The Hotel (66)
Viewed
Waterslide Pool (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (1)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (11)
Viewed
Dining (11)
Viewed
Family/Play Areas (2)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Ocho Rios
2.9 km away
Jamaica Inn
Jamaica Inn
#1 of 36 in Ocho Rios
1,136 reviews
75.8 km away
Hilton Rose Hall Resort & Spa
6.8 km away
ClubHotel Riu Ocho Rios
ClubHotel Riu Ocho Rios
#8 of 36 in Ocho Rios
7,993 reviews
Show Prices
Show Prices
Show Prices
6.6 km away
Jewel Dunn's River Beach Resort & Spa, Ocho Rios,Curio Collection by Hilton
71.0 km away
Iberostar Grand Hotel Rose Hall
3.9 km away
Couples Sans Souci
Couples Sans Souci
#4 of 36 in Ocho Rios
3,566 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Moon Palace Jamaica Grande is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Palace Resort's newest resort boasts more than 700 guest rooms and suites with oceanfront views of the Caribbean Sea. It's also home to the largest spa in Jamaica. ... more   less 

Additional Information about Moon Palace Jamaica Grande

Address: Main Street, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $584 - $1,138 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moon Palace Jamaica Grande 5*
Number of rooms: 705
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Orbitz, Odigeo, Travelocity and Priceline so you can book your Moon Palace Jamaica Grande reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Moon Palace Jamaica Grande Ocho Rios
Hotel Style:
#5 Top resorts Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Moon Palace Jamaica Grande staff and other travellers.
346 questions
Ask a question
Old Bridge, New Jersey
Saltillo, Pennsylvania
1 month ago

See all questions (346)

Questions? Get answers from Moon Palace Jamaica Grande staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was facing the lagoon and was wonderful.”
 of 5 bubbles jewels200, 22 Nov 2016 | Read review
“Ask for one with a direct view of the ocean, no lower roof in front of them.”
 of 5 bubbles ryant679, 20 Nov 2016 | Read review
“Make sure you get ocean view, stunning view!”
 of 5 bubbles elizabethr676, 19 Nov 2016 | Read review
“higher the better views”
 of 5 bubbles 383patq, 18 Nov 2016 | Read review
“For better view choose south tower, closer to restaurants if unable to walk far.”
 of 5 bubbles AngelW205, 15 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay