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Main Street, Ocho Rios Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!30% off room rate
Hotels.com
Official website
USD 419
View deal
Priceline
USD 490
View deal
Free cancellation until 28/06/22
Booking.comUSD 433
TravelocityUSD 434
Prestigia.comUSD 442
View all 19 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (4757)
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Panoramas (85)
Videos (1)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moon Palace Jamaica
Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 35 hotels in Ocho Rios
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Moon Palace Jamaica is nestled in the beautiful surroundings of Ocho Rios, and boasts more than 700 luxurious accommodations with oceanfront and partial ocean views of the Caribbean Sea, each with 24-hour room service, free WIFI, CHI-branded amenities, complimentary calls to Continental US and Canada, and more. Renowned for over-the-top all-inclusive amenities such as unlimited gourmet dining and snacks, top-shelf drinks, a FlowRider® Double Wave Simulator, state-of-the-art Playroom for kids, a lounge designed specifically for Teens, and world-class entertainment and nightlife, it offers the perfect vacation for families and couples alike. Also home to the largest spa in Jamaica, for some serious pampering, this warm-hearted resort has everything you need right at your fingertips.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Indoor play area for children
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Game room
Snorkelling
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Hotel links
Special Price:30% off room rate
4689Reviews1384Q+A100Room tips
Traveller rating
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Popular mentions
MaryLierman wrote a review 23 Jan
Boise, Idaho3 contributions1 helpful vote
+1
Wonderful resort! The staff is helpful and very friendly. Especially Lorraine at the pool and Crystal at the towel house. We never lacked for refreshments while hanging out at the pool. We had a large group and they were extremely accommodating for us. Spa is amazing. Great massages and hydrotherapy. Loved every restaurant. Especially MoMo’s. My only complaint would be the volume of the music during the day at the pool. Too loud to hold a decent conversation a lot of the time. They did turn it down when we asked. Also the rooms are a bit smaller compared to other locations, but still clean and comfortable. The resort offered quite a few options for excursions and most things are relatively close to the resort. It was entertainment at the stage every night. Michael Jackson experience was fun and our last night was a circus act that was quite entertaining.
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Date of stay: January 2022
Value
Service
Sleep Quality
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Deb K wrote a review June 2021
Glenelg, Maryland6 contributions6 helpful votes
Hotel's Favourite
We just returned from Moon Palace Jamaica...our 2nd trip there in 2 months. We couldn't have been happier with our stay. The staff members go above and beyond and truly feel like friends. Shout out especially to "Dennis" the MENECE, MARCO, RAJ, Lorain, and "my boyfriend" KIERON serving at the pool, SANDY the bartender, OMAR "king of the churros", ENRICO the water aerobics instructor (not sure of name), and TJ the dolphin trainer. I look forward to seeing each of them again soon! The food was delicious at the resort as well. I highly recommend the Royal Dolphin package! Thanks, Moon Palace!
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Date of stay: June 2021
Rooms
Cleanliness
Service
3 Helpful votes
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Response from MPJ Manager, General Manager at Moon Palace Jamaica
Responded 15 June 2021
Dear Deb K, Thank you for your public acclamation of our services post-visits. It brings us immense joy to know that your every expectation was met not once but twice and that lifelong memories have been created with our outstanding team. We are certainly excited to welcome you on your third visit as it will be our pleasure to provide you with more over-the-moon experiences. Kind regards, Erol Lingo General Manager Moon Palace Jamaica
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jotrout2001 wrote a review 23 Jan
1 contribution
My stay at Moon Palace Jamaica was an unforgettable one.The staff were so courteous and Meade my sister and I feel like a part of their family. My stay was so phenomenal that I bought a membership. If you are planning to vacate in JA, Moon palace is the place.
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Review collected in partnership with this hotel
Date of stay: January 2022
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cmjwf wrote a review 22 Jan
Minneapolis, Minnesota5 contributions1 helpful vote
We absolutely loved Moon Palace in Ocho Rios! The amenities are excellent and the service was best in class. We’ve stayed at many all inclusive resorts and this is by far the best. The food at all the restaurants was delicious, especially Momo hibachi. Top shelf liquor was also available. The people that work there take such good care of you and are incredibly nice and welcoming. Outstanding service from Kwaine, Lorraine, Javon and Raj! Crystal at the towel desk was always so delightful to see every morning. We would absolutely stay at this resort again or any other Moon Palace resort.
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Date of stay: January 2022Trip type: Travelled with family
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Belks43 wrote a review 20 Jan
12 contributions
+1
Absolutely incredible staff ALL, especially Marvin in bar service, Judy in hospitality, Crystal at pool towels!!! Property is beautiful, clean, comfortable, best beach I have ever had at a resort!! Food is excellent!! I only gave four stars as the rooms had single sinks which was tough when two people are getting ready at the same time, could use bathroom updating. Dolphin swim is right on the property and so worth the money. I’d go back in a heartbeat!!
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Date of stay: January 2022Trip type: Travelled on business
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Response from MPJ Manager, General Manager at Moon Palace Jamaica
Responded 4 days ago
Dear Belks43 , Thank you! We are thrilled to have made this a memorable experience for you and appreciate your shared satisfaction. Our collaborators rejoice in knowing that they assisted with enriching your stay whilst our team has noted your bathroom comment for future development projects. We certainly look forward to hosting your return to paradise. Kindest regards, Erol Lingo General Manager Moon Palace Jamaica
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PRICE RANGE
USD 323 - USD 797 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
705
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Frequently Asked Questions about Moon Palace Jamaica
Which popular attractions are close to Moon Palace Jamaica?
Nearby attractions include Ocho Rios Bay Beach (0.3 km), Bethel Tabernacle United Pentecostal Church (0.4 km), and VIP Palace (0.3 km).
What are some of the property amenities at Moon Palace Jamaica?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Moon Palace Jamaica?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Moon Palace Jamaica?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Moon Palace Jamaica?
Yes, free parking is available to guests.
What are some restaurants close to Moon Palace Jamaica?
Conveniently located restaurants include Juici-Beef Patties, Miss T's Kitchen, and Mom's.
Are there opportunities to exercise at Moon Palace Jamaica?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Moon Palace Jamaica have an airport shuttle?
Yes, Moon Palace Jamaica offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Moon Palace Jamaica have airport transportation?
Yes, Moon Palace Jamaica offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Moon Palace Jamaica offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Moon Palace Jamaica?
Many travellers enjoy visiting Firefly (3.4 km).