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06/11/2017 07/11/2017
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    Moon Palace Jamaica

    Main Street, Ocho Rios, Jamaica
    +1 800-635-1836
    Hotel website
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    Lowest prices for your stay
    06/11/201707/11/2017
    1 room, 2 adults, 0 children
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    USD 675*
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    Traveller (1646)
    Pool & Beach (430)
    Storyboard
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    Overview
    • Excellent61%
    • Very good24%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “loud bar” (121 reviews)
    “flow rider” (96 reviews)
    “resort credit” (91 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Kids Club
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Moon Palace Jamaica
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Sandals Ochi Beach Resort
    8,556 reviews
    #6 of 35 hotels in Ocho Rios
     
    GoldenEye
    332 reviews
    #1 of 2 hotels in Oracabessa
     
    Jamaica Inn
    1,313 reviews
    #1 of 35 hotels in Ocho Rios
     
    Hermosa Cove - Jamaica's Villa Hotel
    287 reviews
    #2 of 35 hotels in Ocho Rios
     
    Rooms
    6 Nov.7 Nov.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,373)
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    1 - 5 of 1,311 reviews

    Reviewed yesterday via mobile

    For most of those on this trip it was there first time to Jamaica. This was my second but the first time it was 19 years ago and We stopped there at port for a cruise. From what I recall I didn't like Jamaica that...More

    Thank goaldigger30
    Hotel's Favourite
    Reviewed 23 July 2017 via mobile

    Wow.. what can I say about hotel?! Well it was absolutely perfect and I cannot wait to visit again. My boyfriend and I are aged 25 & 27 and wanted to find a modern and upmarket hotel but also a fun one too. I visited...More

    16  Thank Kaggzlouise
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 25 July 2017

    Dear Kaggzlouise, It is an absolute joy to have read your very exciting review describing in detail your awesome vacation attained during your time with us. At Moon Palace Jamaica our aim is to ensure that the ultimate guest satisfaction is achieved through offering first...More

    Reviewed 2 days ago

    The staff made my family stay memorable. They were eager to help and courteous. I want to say special thanks to Alecia Stewart (she made the best pizza ever); Sherene Grant (always on guard); Rajay Roper (love the smile); and Dwayne Edwards (the embodiment of...More

    1  Thank nuseney
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear nuseney, It was our utmost pleasure to have hosted your awesome awe-inclusive family vacation, we are highly appreciative of your review reflecting your experience with us. Be assured that our team members to have contributed profoundly to the enjoyment of your vacation will most...More

    Reviewed 2 days ago

    Beautiful hotel very impressive but,needs to improve on service,I did find in the buccaneer a few of the staff did not have any customer presents, Expressionally one she had a problem of some sort,their are 5 restaurants I find 1 out of the 5 was...More

    1  Thank abealex1959
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear abealex1959, Thank you for the time invested to pen your review describing your time spent with us. It was our pleasure to have hosted you for your to our beautiful Island of Jamaica on our immaculate resort. We are however saddened to have learnt...More

    Reviewed 3 days ago via mobile

    My family and i really enjoyed the resort and will be back. Excellent room service from Donavon.... beach day was wonderful with drinks being served by Kenatu and dinner at Buchaneer Reef was greaaatttt with fast and efficient service by Javel (always had a smile...More

    1  Thank Toni B
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear Toni B, We are overjoyed to be in receipt of your review describing your stay with us in such an awesome light. Your recommendation made is recieved with much gratification by us. It is of sincere pleasure to learn of the excellent service experienced...More

    Sandals Ochi Beach Resort
    8,556 reviews
    #6 of 35 hotels in Ocho Rios
     
    GoldenEye
    332 reviews
    #1 of 2 hotels in Oracabessa
     
    Jamaica Inn
    1,313 reviews
    #1 of 35 hotels in Ocho Rios
     
    Hermosa Cove - Jamaica's Villa Hotel
    287 reviews
    #2 of 35 hotels in Ocho Rios
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • USD 416 - USD 933 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Ocho Rios
    • #7 Luxury Hotel in Ocho Rios
    • #7 On the Beach Hotel in Ocho Rios
    • #7 Spa Hotel in Ocho Rios
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 705
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Travelocity, Orbitz, TravelUp, Prestigia, Booking.com and getaroom.com so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint Ann Parish >
    • Ocho Rios
    • Also Known As
    • Moon Palace Jamaica Ocho Rios
    Add Photo Photos
    Traveller (1646)
    Pool & Beach (430)
    Room & Suite (395)
    Dining (236)
    Hotel & Grounds (1127)
    Family and Play Areas (28)
    Bathroom (10)
    Business Centre & Event Rooms (5)
    Nearby
    Jamaica Inn
    1,313 reviews
    2.84 km away
     
    Sandals Ochi Beach Resort
    8,556 reviews
    2.20 km away
     
    Hermosa Cove - Jamaica's Villa Hotel
    287 reviews
    1.24 km away
     
    GoldenEye
    332 reviews
    16.87 km away
     
    Nearby Restaurants
    Juici-Beef Patties
    541 reviews
    .43 km away
    Miss T's
    676 reviews
    .35 km away
    Mom's
    250 reviews
    .45 km away
    John Crow's Tavern
    162 reviews
    .67 km away
    Nearby Attractions
    Ocho Rios Bay Beach
    857 reviews
    .43 km away
    Turtle River Park
    169 reviews
    .35 km away
    Taj Mahal Shopping Center
    312 reviews
    .78 km away
    The Enchanted Gardens, Bird Aviary, and Waterfall
    23 reviews
    1.08 km away
    Ask a question
    Questions & Answers
    Chaztrew
    19 October 2017|
    AnswerShow all 2 answers
    Response from Kemarlo C | Property representative |
    Dear Chaztrew, Our team is ecstatic of your interest shown in our beautiful awe-inclusive family Resort. Our facilities are meticulously structured to accommodate all members of the family hence while our Playroom do... More
    0
    Votes
    kokopel77
    19 October 2017|
    AnswerShow all 4 answers
    Response from Kemarlo C | Property representative |
    Dear kokopel77, The Moon Palace Jamaica family would be delighted to host you and your remarkable family to a spectacular Palace resorts getaway. The information provided on our website is indeed accurate as it relates to... More
    0
    Votes
    Ekill
    19 October 2017|
    AnswerShow all 7 answers
    Response from Kemarlo C | Property representative |
    Dear Ekill, It is an absolute pleasure to be in receipt of your question, we are thrilled of your interest expressed in our fantastic Resort. Once coming in contact with our natural water body it is recommended that water... More
    0
    Votes
    Room Tips
    "if your budget can afford its best to stay on the #1 or 2 building."
    Read review
    "Building two offers great water and city views on the odd number side"
    Read review
    "Almost all rooms are ocean view."
    Read review
    "Ask for an upgrade. Sorry we didnt"
    Read review
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