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Moon Palace Jamaica

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Traveller (2355)
Pool & Beach (585)
Storyboard
Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“loud bar”(140 reviews)
“flow rider”(129 reviews)
“resort credit”(107 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
Additional information
Offers from Moon Palace Jamaica
Special Offer: Package Deal
Hotel deals
Offers from Moon Palace Jamaica
Special Offer: Package Deal
Hotel deals
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,171)
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2,078 results
Traveller rating
1,230
481
197
85
85
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LanguageEnglish
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1,230
481
197
85
85
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1 - 5 of 2,078 reviews
Reviewed today via mobile

The food here is horrible. Jamaican food here is very tasteless. The food taste like play food. Nothing authentic about it. You get better food In the Jamaican restaurants in NY. I won’t be going back because i am big on food and authentic culture...More

Thank Vivian O
Hotel's Favourite
Reviewed 18 November 2017

We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

Review collected in partnership with this hotel
29  Thank 930dmb
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 19 November 2017

Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

Reviewed today via mobile

Me and my partner and our two kids (aged 12 and 15) have just returned from our two week holiday at the Moon Palace resort. We can say that this was by far our best holiday ever and most definitely a 5* resort!! Firstly, most...More

1  Thank Eve C
Reviewed today

The food is so fresh and amazing The a staff and the service superb Mario was so kind and genuine I love it here Its a beautiful get away to relax and enjoy your vacation. It has a wide variation of international dishes along with...More

Thank Samantha T
Reviewed yesterday

room clean. food excellent/ spa great,. transportation excellent/ staff very friendly and respectful. grounds very clean. view very from my VIP room excellent. I am a owner i use the facility has my vacation home.

Review collected in partnership with this hotel
Thank mclartyfox
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 426 - USD 1,111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 426 - USD 1,111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2355)
Pool & Beach (585)
Room & Suite (493)
Dining (308)
Amenities (121)
Family and Play Areas (43)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
gonezo1
20 August 2018|
Answer
Response from gonezo1 |
Sorry. Flumes
0
Votes
Dave M
15 August 2018|
Answer
Response from Charvalia L | Reviewed this property |
Yes. Mines did. Their ages ranged from 3 yrs to 16 yrs old
0
Votes
sasha s
7 August 2018|
AnswerShow all 5 answers
Response from Kemarlo C | Property representative |
Dear sasha s , Our team is elated of your interest had in our wonderful resort. It is my pleasure to inform you that a hold is not placed on the credit card upon presenting it, however, it is the standard procedure of the... More
0
Votes
Room Tips
"none at this time"
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"Service is great and there is always something fun to do"
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"Stay in tower 2 if possible"
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"Our partial water view was really a full water view"
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