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ClubHotel Riu Ocho Rios

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8,326 Reviews from our TripAdvisor Community

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Toronto
Reviewed yesterday NEW

We stayed in this resort for a week all inclusive vacation. The food was amazing, especially if you like local Jamaican food like oxtail, jerk chicken and saltfish. The beach was beautiful and plenty of chairs. Pool was a little busy and you did need to get up very early to land a spot for the day. Hotel rooms were...

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Helpful?
Thank snookies1
A TripAdvisor Member
1 review
Reviewed 4 days ago NEWvia mobile

This was a graduation trip for my son and a couple of his friends - another Mom and I were on the trip with them. Overall resort was fine - food was good and service was good however I felt everyone had their hands out for a tip! This is different than other all-Inclusive that we've stayed at where part...

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Thank A TripAdvisor Member
Verona, New Jersey
Reviewed 4 days ago NEW

Pros. I loved the pool area and the beach was nice as well. The place is very clean. The staff is top notch. The entertainers work very hard and do a fantastic job. The place could be a 4 or even 5 star with some upgrades. Easy to over dress, the place is casual and comfortable. A few Cons. Only...

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1Thank JohnnySands
Wisconsin
Reviewed 5 days ago NEWvia mobile

Just got back from our 6 day vacation in Jamaica. We stayed at this resort on the deluxe side...so worth it, so nice! I loved it here. Super clean, incredibly nice staff. There were a few that seemed flat and not happy to be working there but I guess you'll have that anywhere. Chose not to let those ones bother...

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4Thank Heather S
Norwich, England, United Kingdom
Reviewed 5 days ago NEWvia mobile

To be fair with a little work this could be a fantastic hotel destination there was a good selection of food but 50% of the time hot food was only Luke warm or cold The A la carte restaurants were all buffet and during eating in mammee bay there were 2 weddings that evening so the whole restaurant was served...

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4Thank Jai L
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback, which will definitely help us to improve our services. Firstly, we would like to thank you for bringing up your satisfaction regarding our beach and our jerk chicken hut as...

Birmingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

Came here for my partners birthday with another couple the hotel with a private transfer is about an hour and a half away from the airport! Checkin was quick, you have towel cards and a real key for your door you also get a key for your safe located in the bottom of your wardrobe losing any of these things...

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3Thank MissD1984
Alcester, United Kingdom
Reviewed 5 days ago NEW

Great facilities very helpful staff kind friendly and willing to go out of their way to help. Even laughing at husband's terrible jokes. Food was plentiful varied and good. The deluxe wing is alot better to stay and not much more than basic. I'll be back - hasta la vista baby!

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2Thank MrsLatoyaD
Toronto, Canada
Reviewed 6 days ago NEW

Been a Riu fan through all my trips to Dominican Rep, Montego Bay but this one took the cake. Bus ride took 2.5 hours, all other resorts greeted their guests with warm towels and cocktails we were given cold stares and attitudes given no directions to rooms that were dated, bedsheets had holes, washroom door slammed against the toilet, sliding...

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3Thank dasil6996
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Thank you very much for choosing RIU Hotels and Resorts once again for your vacation and for taking the time to share your experience with us. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels...

Toronto, Canada
Reviewed 6 days ago NEW

First time at an all inclusive and experience was excellent. I was celebrating my 50th birthday and they went the extra mile to make it really special. Dinner at Mammy Bay restaurant in the hotel was excellent and big thanks to Roxanne the manager who organised surprise flower, balloons and champagne! All the food was very good and there were...

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5Thank Martinintoronto
Sheffield, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed here Jan 21-5 Feb had taxi from Montego Bay excellent trip takes an hour and 20 min on checking in we were immediately upgraded to deluxe as was my birthday, lovely touch showed to our garden suite nice large room comfy bed huge balcony. He hotel was full and very busy and was slightly overwhelming lol went for early...

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3Thank Paul H
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. Regarding the entertainment, we will share your comments with the corresponding departments. We always try to ensure all of our guests can enjoy...

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Amenities

Highlights
  • Breakfast included
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Babysitting
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay - St.Ann, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $279 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 856
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Ocho Rios staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a building close to main pool otherwise it a long daily walk!”
 of 5 bubbles snookies1, 29 Mar 2017 | Read review
“Hotel has 5 floors. fifth floor rooms have walls for balconies. Get 4th floor room.”
 of 5 bubbles JohnnySands, 26 Mar 2017 | Read review
“seaview is nice”
 of 5 bubbles MrsLatoyaD, 25 Mar 2017 | Read review
“Our slightly oceanview had a neighboring hotel's noisy generator, but okay.”
 of 5 bubbles wjlral, 22 Mar 2017 | Read review
“Deluxe side ocean front was so worth it”
 of 5 bubbles kbaker603, 21 Mar 2017 | Read review
5 of 5