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ClubHotel Riu Ocho Rios

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8,219 Reviews from our TripAdvisor Community

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Showing 7,610: English reviews
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cumbia england
Reviewed yesterday NEW

Fantastic week cruising on Thomson Dream Panama Canal area then week stay in Jamaica Rui Ocho Rio fantastic complex rooms great staff great nothing was an effort for them .The entertainment staff was second to none don't know how they done it .The food out of this world everything was clean read some reviews on here was a bit disheartened...

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Helpful?
Thank baileyandjacobsnana
Reviewed 2 days ago NEWvia mobile

For the price this hotel was good, the room was tidy and the towels folded into animals were a great touch. We were disappointed with the food however. The jerk chicken hut was great, but being familiar with the cuisine of Jamaica, a lot of it was "Americanised" and had been altered to suit an American audience. So it wasn't...

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1Thank ShanRan22
telford uk
Reviewed 2 days ago NEW

very good hotel plenty of places to eat food very good and plenty of choice two good swimming pools and a good safe beach large rooms with queen sized bed many bars and the service was quick and friendly only criticism only one main entertainment venue no comfy rooms to sit and relax entertainment was all drums or reggae ok...

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3Thank jillian48
Cheltenham, United Kingdom
Reviewed 3 days ago NEW

Stayed here for 2 weeks at the end of January with several family members. When we left 2 members had been violently ill,, probably food related. Good variety of food but not always hot......say no more. Hotel not designed for comfort, beds very hard limited seating in reception. Long treks from rooms to main areas I.e dining, no tea or...

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Thank Ruth K
Reviewed 3 days ago NEW

I booked an ocean view room through Sunwing for a week Feb 10-17. Our drive from the airport was two hours (bus was late leaving the airport and we hit traffic). When we arrived, we lined up to receive our keys and they forgot to give me a safe lock so I had to go back to pick it up...

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1Thank TorontoTraveller2009
pilot mound
Reviewed 3 days ago NEW

Well Every year us 3 same couples got somewhere in Caribbean and this year was maiden voyage to Jamaica. Read the reviews before we left as usual and once you sort out the ones who complain about everything and take general average you usually get a general view of resort this time being no different. We found rooms to be...

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Thank mcgreger
Glasgow, United Kingdom
Reviewed 3 days ago NEW

Spent two weeks in this hotel in late January 2017 what an amazing time we had thank you to all the staff you are all fantastic. Our room was cleaned everyday fresh bed clean towels the cleanliness of this hotel is great. The food was outstanding well cooked and prepared the staff are very attentive and friendly and extremely busy....

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2Thank christinamaitland
Newcastle upon Tyne, United Kingdom
Reviewed 4 days ago NEW

When we arrived we were greeted by Richard at reception. He was quick, efficient and so helpful. We arrived 15.02.20017. We have found all front reception staff lovely and helpful. One even fixed my computer connection for when I couldn't set it up. They are a credit to their employers. We were helped to our room by a member of...

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7Thank undercarraige1
Jasper, Alberta
Reviewed 4 days ago NEWvia mobile

The deluxe wing is definitely Not 18+ only! Kids are around running the halls and having diapers changed by the pool! Very disappointing since many travel agents have been led to believe that this is how it is! The room safes are not keypad! The pool water is much cooler than the ocean and the water level is not increased...

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1Thank Jasper_AlbertaJanice
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We would like to clarify that the deluxe wing has not been Adults Only for over a year now. We regret to read you were disappointed by this. On the other hand, we are pleased to read your positive comments regarding our bar and...

Hackensack, New Jersey
Reviewed 4 days ago NEW

Upon arrival I was told that my room had been upgraded to the deluxe wing. This entitled me to a personal concierge, a private lobby area and elevator and access to additional restaurants if I wished. While the resort is a bit dated there was really nothing I could complain about. The menu in the buffet was typical all-inclusive fare....

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4Thank 200phantom

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $292 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 846
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Ocho Rios staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most rooms are sea view or part sea view centre rooms best views”
 of 5 bubbles jillian48, 20 Feb 2017 | Read review
“Ask to be in the bock closest to reception, not the huge crescent shaped block”
 of 5 bubbles 110RuthK, 19 Feb 2017 | Read review
“Ask for building two if you pay for an ocean view”
  • Great view of pool and ocean (building 2)
  • Great sun rise as seen from my room in building 2
  • First room (building three)
  • 1st room (building 3) they call it
  • Great ocean view from my 2nd room (building 2)
 of 5 bubbles TorontoTraveller2009, 19 Feb 2017 | Read review
“closer to lobby less walking but all are as equally good”
 of 5 bubbles mcgreger, 19 Feb 2017 | Read review
“We had a Delux Suite which looked over to the pool area and ocean beautiful room”
 of 5 bubbles christinamaitland, 19 Feb 2017 | Read review
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