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Couples Sans Souci

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3,556 Reviews from our TripAdvisor Community

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Showing 3,476: English reviews
Louisville, Kentucky
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW

Had a Great time ,with good food and drink. Met some Great people from all over, Canada, England, Newfoundland, and yes even the U.S.! Only had one day of sun but we never missed it. SSB was wonderful. And the workers were all so nice, Melton and the ladies at the SSB bar just to name a few.

Review collected in partnership with this hotel

Helpful?
3 Thank Vacation2501
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

Vacation2501, Thank you for sharing your comments with you and we are pleased to know that you had a relaxing time with us. Couples Resorts looks forward to hosting you again soon. Regards, Michelle G More 

Ottawa, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Stayed in the G block. Excellent room, room service A-1, mini bar stocking well done. Food and service at this resort one word - awesome. For scuba divers - one dive boat holds 20 divers. Rear entry ladder. Morning dive 0900 (deep 70') afternoon 1300 (shallow 40'). Technically you get "one free dive per day" but can do two if... More 

Helpful?
3 Thank dguy2014
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

dguy2014, Thank you for vacationing with us and we look forward to welcoming you back again soon. Regards, Michelle G More 

Edmonton, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Beautiful resort and grounds! Great food. Anything you want to drink is available and plentiful; from wine to cognac, any cocktail or martini. People that work here are amazing, so impressed. Special thanks to Daniel and Trudy. Will certainly go back!

Helpful?
2 Thank SvetaNovik
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

SvetaNovik, We are appreciative of your feedback and hope to welcome you back again soon. Regards, Michelle G More 

North Liberty, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

This was our first experience with Couples San Souci, and it was outstanding! Rooms and property were clean and well cared for. All staff and workers were very friendly and helpful. The food in this all inclusive Resort was superb! Always things to do on the property if you wanted. This resort is set up for a very romantic stay... More 

Review collected in partnership with this hotel

Helpful?
2 Thank skulw88584
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

skulw88584, It was our pleasure to have hosted you recently at the resort. We are delighted that you had a wonderful get away with us and look forward to having you return again next year. Regards, Michelle G More 

Greenville, SC
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 5 days ago NEW via mobile

My husband and I travel extensively and are very familiar with all inclusive resorts but this one missed the mark. To be fair I'll start with the good: Free transportation to and from the airport which was very smooth in a shared shuttle Check in was easy, friendly, and professional Room was ready upon arrival Room (A block) was large,... More 

Helpful?
2 Thank dobie1029
Abraham I, Owner at Couples Sans Souci, responded to this review

Dear dobie1029, Thank you for staying with us at Couples Sans Souci. We were surprised to hear our service fell below your expectations. We usually receive perfect scores as shown here on TripAdvisor. Management will look into this right away and ensure customer service standards are in place. Kind Regards, Abraham Issa More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

I have visited Jamaica over forty times over the past forty years. Couples Sans Souci is by far my favorite Resort. Always elegant, but never stuffy. GM Pierre Battaglia runs a class resort with an outstanding staff. It has been my pleasure to stay at Couples Sans Souci at least half a dozen times...and it has never been less than... More 

Helpful?
2 Thank Bobbitravel
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

Bobbitravel, It was indeed our pleasure to have had you vacation with us. We are appreciative of your continued support of our resort and product and look forward to many more years of pampering you. Regards, Michelle G More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW via mobile

This place is amazing. My wife and I have had a great time here and really didn't want this holiday to end. The food is amazing varied and plenty of it. The staff are all smiling helpful and really looked after us. The location is stunning. Set on the side of a mountain overlooking the sea. The steps are not... More 

Helpful?
5 Thank 123senger
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

123senger, Great to have had you with us! Thank you for sharing your feedback with us and we can't wait to welcome you back again soon. Regards, Michelle G More 

Ontario
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Great room, fabulous food, beautiful grounds, friendly staff, crummy weather. In spite of the weather we had a great holiday. The only glitch in our holiday was that we asked three times for a bottle opener for our room but it never arrived. It's a good thing that we were not too far from a bar. We'll go back.

Helpful?
2 Thank Canadians844
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

Canadians844, Thank you for sharing your comments with us. We do apologize for the inconvenience mentioned regarding the bottle opener which has been shared with Management for follow up. Couples Resorts appreciates your support and we look forward to welcoming you back soon. Regards, Michelle G More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Wonderful resort. Had a great time. Staff could not do enough for you. Food was terrific. You do get extras such as snorkeling, glass bottom boat ride which is all included. However, they do need life jackets that are 2-3 extra large. Yellow jackets seem to be a problem by the bars at times, but I realize that is difficult... More 

Review collected in partnership with this hotel

Helpful?
2 Thank md3501
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

md3501, Thank you for staying with us and for sharing your comments. We have noted with concern the issue regarding "yellow jackets" and will have management address the issue. Thank you and we hope to welcome you back soon. Regards, Michelle G More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We arrived at Montego Bay Airport Saturday afternoon. Getting thru customs was relatively easy. We went to the Couples Lounge and had drinks while we waited 25 minutes for our transportation. We considered the Mobay Club but didn't feel it was worth the upgrade expense for such a short period. Transportation to Couples San Souci went well. We asked our... More 

Helpful?
3 Thank Carrie W
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review

Carrie W, Thank you for having chosen to vacation with us. We are appreciative of your feedback and have shared your comments with the resorts Management Team. We do note however with concern your comments regarding tipping. As you are aware (based on your comments) tipping is not allowed and staff will be terminated if caught. We implore you on... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci. ... more   less 

Additional Information about Couples Sans Souci

Address: Route A3, St-Mary | PO Box 103, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $466 - $926 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Couples Sans Souci 4.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Couples Sans Souci Hotel Ocho Rios
Couples San Souci
Couples Sans Souci Ocho Rios
Couples Sans Souci Jamaica/Ocho Rios
Hotel Style:
#2 Top resorts Hotel in Ocho Rios
#3 Romantic Hotel in Ocho Rios
#4 On the Beach Hotel in Ocho Rios
#4 Spa Hotel in Ocho Rios
#4 Luxury Hotel in Ocho Rios
#6 Family Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Couples Sans Souci staff and other travellers.
308 questions
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Questions? Get answers from Couples Sans Souci staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in G10 and it was wonderful!!!! The view was to die for!!! A lot of steps but we needed the work out. Stayed in A and B block also and they are vary nice.Right on the beach”
 of 5 bubbles Vacation2501, 28 Nov 2016 | Read review
“Prefer A and B Buildings. BFSuite., first floor. N o elevators at CSS .Prefer the first floor. All rooms here are Ocean front.”
 of 5 bubbles Bobbitravel, 27 Nov 2016 | Read review
“A and B block have been updated and are close to almost everything. Not a lot of steps. The rest of the resort has a lot of steps.”
 of 5 bubbles carriew617, 20 Nov 2016 | Read review
“Consider the block location for rooms - if you have difficulty in taking steps then this could be a problem.”
 of 5 bubbles 1963AmandaT, 17 Nov 2016 | Read review
“A B blocks less stairs though they do run a shuttle”
 of 5 bubbles CGT21, 16 Nov 2016 | Read review
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