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This hotel was not anything special to be honest. We had to move rooms since the safe wasn't working in the first room. The staff were not too friendly. The only good thing was how close Dunns River was nearby.
Arrived at Mystic Ridge Resort end of December. Standard room was not up to par; mainly issues with shower, no water pressure & no hot water. The TV in room did not work. Second day in this room, issues tried to be resolved to no...More
2 Thank Mummy155032
Response from Rebecca R, Guest Relations Manager at Mystic Ridge ResortResponded 22 March 2016
We appreciate your positive comment about Mystic Ridge’s fantastic location, right in the heart of Ocho Rios. We’re also glad that you were upgraded to an ocean view room after speaking to the manager. We do everything possible to help whenever our guests have a...More
The most positive thing I can say about this place is they hired a great photographer for the pictures on their site. I was with a group of 7 others and none of our rooms looked like that. When we checked in the staff forgot...More
7 Thank L L
Response from Rebecca R, Guest Relations Manager at Mystic Ridge ResortResponded 19 January 2016
We’re sorry you were briefly locked out of your room and for any inconvenience caused to you and your friend. You’re right, we should have charged your credit card at check-in and we have reminded our employees at reception about this. We appreciate that you...More
I love, love, love Ocho Rios and always stay here, has gorgeous views, huge rooms, the staff even gave my son and husband their staff (jamaican) breakfast instead of the buffet one. Always have a nice time here
We stayed at this resort for two full weeks. We found it very private, and comfortable. It is located within easy walking distance to many things of interest. The facility is somewhat older,tired and needs maintenance, however, the staff were quite friendly as were the...More
USD 131 - USD 250 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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No it's not... well I stayed in the apartments side... we had a full kitchen...there is a hotel side that offers breakfast but I'm not sure if they also offer any all inclusive options... there is also a bar and restaurant... More
No it's not... well I stayed in the apartments side... we had a full kitchen...there is a hotel side that offers breakfast but I'm not sure if they also offer any all inclusive options... there is also a bar and restaurant on site as well
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Been emailing this hotel months now and have yet to get a response to either of my two emails. Not professional. Guess this is a sign to stay at another establishment.
21 July 2016|
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Response from Alicia F | Reviewed this property |
Probably you should.when it comes to vacation do extensive search and follow yours guts.Its not peak season here in Jamaica so there's no reasonwhy they would take so long.