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Secrets Wild Orchid Montego Bay

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Secrets Wild Orchid Montego Bay
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6,300 Reviews from our TripAdvisor Community

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Showing 6,105: English reviews
Start your review of Secrets Wild Orchid Montego Bay
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Reviewed yesterday NEW

My husband and I went to Secrets for our honeymoon in November. It's a beautiful resort and they have peacocks walking around the resort which is really cool but there was a lot of construction and it was extremely loud. We booked our travel through Beach Bum Lisa who is absolutely fabulous!!! She got us an amazing deal with the...

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Thank Lindsay C
Edmonton, Canada
Reviewed yesterday NEW

This resort is very beautiful, with lovely beaches and pools. The rooms were comfortable and our view from the balcony was amazing. It was the people here that made it special though, every person was extremely helpful and accommodating even if it meant going above and beyond their job description. Shout out to the Entertainment Team here, we had such...

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1Thank mallorhiannon
Reviewed yesterday NEWvia mobile

A great experience. We were warmly welcomed by the staff we met at our checking and especially by Sashaina with whom we dealt most initially - she was terrific. We also want to mention Sudanese Atkinson who was very warm and welcoming. Throughout our 6 night stay we received excellent care.

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Thank soursop2
Maple Glen, Pennsylvania
Reviewed 2 days ago NEW

Every person we spoke with from the time we stepped into the resort was so amazing, so helpful, so inviting. Thank you Nordia and Shelly-Ann in the front lobby. We love Jamaica because of the people. Everyone makes it feel like it's your home away from home. The resort is so beautiful. The views are incredible, day and night. My...

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1Thank mikekK7005HH
SWO_STJconcierge, E- Concierge Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good Afternoon, It was a pleasure to host you; thank your granting us the privilege to do so and for taking the time to compose such valuable feedback. We are happy to note that your stay with us was a good one and that our team had made such an impact on you; thank you for highlighting them. As guest...

MA
Reviewed 3 days ago NEW

Beautiful view of the pool area and ocean in Room 2418 in the main building for my husband's birthday week. They surprised us with cake and a door birthday banner. The weather was great (only one day of rain) and the drinks were plentiful. The pineapple daiquiri was amazing and Ewart makes a killer Mint Mojito at the swim up...

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Helpful?
Thank Lee68
SWO_STJconcierge, E- Concierge Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest, Thank you for granting us the opportunity to host you, it was our absolute pleasure! We are grateful to you for making us your resort of choice as it was an honor to have you become apart of our family. Thank you for highlighting our hardworking team as it is our duty to make your stay with...

Midlands
Reviewed 3 days ago NEW

Although there were a few concerns and issues that impacted on our enjoyment of the holiday this was a good, clean, smart and generally well run hotel. No one tried to upgrade us to preferred on arrival and we had a partial sea view from our room that we hadn't been expecting. The staff were almost without exception friendly and...

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3Thank JohnT52
Triangle
Reviewed 3 days ago NEW

It was a little pricey, but well worth the money. If you drink, buy your liquor in the airport on your way home, much cheaper. There is so much to do in Jamaica, swimming with the dolphins and golfing was the best.

Review collected in partnership with this hotel
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Thank mardellad
SWO_STJconcierge, E- Concierge Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest, Thank you for celebrating your birthday and retirement with us! We love nothing more than celebrating special occasions with our family. We are grateful to you for sharing your review, we are happy to note your satisfaction with your stay. We hope to have you back home with us soon! Warm Regards, Toni-Ann Clark

Nashville
Reviewed 3 days ago NEWvia mobile

We had a great time vacationing with friends at Secrets Wild Orchid in Jamaica. The all inclusive property is nice and is located just 15 minutes from the Montego Bay airport. The beach, pool, food, staff, amenities are all good...really. No complaints. It's just that it seems all of those could have been better, especially for the price. We've done...

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2Thank Guynashville
Reviewed 3 days ago NEW

Room was great.Bed was awesome.Erica at the beach was the best.Liked the food at the french restaurant ,chicken was very good and the beef was melt in your mouth.Pools were nice but the beach was my favorite.

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Thank KIM S
SWO_STJconcierge, E- Concierge Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good Afternoon, Thank you for making our resort your vacation of choice! We are extremely privileged to have been given the opportunity to be of service to you. We are happy to note your satisfaction with our team , facilities and restaurants, thank you for sharing your feedback with such enthusiasm; it is delightful. We hope to have the pleasure...

Haddonfield, New Jersey
Reviewed 4 days ago NEWvia mobile

Here now...too many things changed for the worse. They ran out of pino grigio for the entire weekend at the bars but not at restaurants. Unacceptable...tried to force buying bottles of other wines .service totally declined for the worse too. So disappointef this trip...think the new place took tje good servers and staff... i waited 3 hours to get a...

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3Thank Jayne407

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets Wild Orchid Montego Bay

Address: Lot 59A | Freeport, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $453 - $987 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Wild Orchid Montego Bay 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay
Hotel Style:
#6 Business Hotel in Montego Bay
#8 Family Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#11 Romantic Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Wild Orchid Montego Bay staff and other travellers.
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Questions? Get answers from Secrets Wild Orchid Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest floor with and ocean view”
 of 5 bubbles mikekK7005HH, 22 Mar 2017 | Read review
“2418 or around there had ocean and pool view”
  • Happy Birthday Welcome Committee
  • View from 2418 in the Main Building
 of 5 bubbles Lee68, 21 Mar 2017 | Read review
“5th floor has great ocean and views and ocean front”
 of 5 bubbles yvonnemouse, 19 Mar 2017 | Read review
“if you don't like sun on your balcony, ask for shady side (Preferred Section rooms)”
 of 5 bubbles MKS2010, 19 Mar 2017 | Read review
“Best get away for adults with tranportation to margartaville”
 of 5 bubbles tcb2014, 18 Mar 2017 | Read review
5 of 5