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Secrets St. James Montego Bay

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GreenLeadersPlatinum level
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Secrets St. James Montego Bay
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6,096 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets St. James Montego Bay
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Showing 5,928: English reviews
Austin, Texas
Reviewed 5 days ago NEW

oz D This was a great trip for me and my wife. i guess the name secrets suggests that what happens there stays there. However some things are worth revealing. The entire staff was great, they make you feel like royalty from the time you arrive. I especially want to point out the Butler service we received from Eric and...

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5Thank osduffus
Reviewed 5 days ago NEW

ok first of all lets deal with the not so good. Most of the staff are very polite, friendly and helpful but we did come across 2 or 3 that would tender to the needs of the highest tippers. I would never name anyone individually but on this occasion i will tell you my reasons. I used to go with...

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8Thank Dazno1roofer
Hartland, Wisconsin
Reviewed 6 days ago NEW

We have been to a lot of all inclusives in the Carribean. The vibe of this place was great, everything very close to the beach as opposed to some places where you feel like you have to walk a mile or take a tram. I don't know if it was just the week we were there, March 11-18, but it...

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5Thank BadgerDave91
Reviewed 6 days ago NEWvia mobile

This was our second time here and it was as wonderful as the first time. The entire staff was wonderful to us from the minute we checked in with Sylvester...to our concierge Shanique. And our new friend Tessa...our fabulous bartenders waiters and waitresses... in particular Leo and Dehalo at the pool...and Nerval at the French restaurant. We were treated like...

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1Thank Jodi S
Philadelphia
Reviewed 6 days ago NEWvia mobile

We are still here at Secrets Wild Orchid. I just had to take the time to say what a wonderful resort this is . We are staying in a swim out Room in the preferred club and have the most fantastic Butler , Danae!! She seems to anticipate our every desire . The resorts greatest asset is their staff ....

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Thank wwdaze
Reviewed 6 days ago NEW

Just got back from a night stay at Secrets St James. We booked a Jr. Suite Ocean View king room. I hate to compare Secrets to Sandals, but we stayed at Sandals Montego Bay in Nov 2014 and Secrets just blows them out of the water. A whole other level of service and luxury. Food was so much better at...

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3Thank Aaron M
Amsterdam, New York
Reviewed 6 days ago NEW

everything was just beautiful, and everyone was just so kind. The hotel was clean, the wait staff were very friendly. The food was wonderful, The jerk chicken at the pool and by the beach everyday was so amazing. The pool bar crew were so friendly and stella was just amazing with the entertainment

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Thank holly848
Calgary, Canada
Reviewed 1 week ago NEW

The room, pool, beach, bars, restaurants and snack bars were amazing. The staff here was absolutely charming and always making sure you had a great time! Everyone was easily approached and would come sit with you and chat frequently. The only complaint I have is that there were a few staff at some of the restaurants and bars who were...

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2Thank Chelsea N
Boston, Massachusetts
Reviewed 1 week ago

Aqua Sun lost all of our weeding photos as well do not get married here they will take you for all you money after you pay an arm and a leg, its not a good hotel by any means and as soon as you leave they do not care about what you have to say because you are no longer...

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2Thank oconnells5
Tampa, Florida
Reviewed 1 week ago

Our stay was absolutely horrible!!!!!!!!!!!!!!!!!!!!!! We got married here In October and we paid extra money for more hours of photo when we went to go look through them there where more than 800 plus. We decided instead of going through them all while on vacation that we would jut have them put on a CD and go through them...

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2Thank justinjacobs16

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $449 - $967 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets St. James Montego Bay 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#4 Business Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Family Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Secrets St. James Montego Bay staff and other travellers.
669 questions
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Questions? Get answers from Secrets St. James Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor room, in the quieter St James portion of the resort and we were extremely happy.”
 of 5 bubbles driftersrf, 26 Mar 2017 | Read review
“The ocean front room was beautiful but we were the second room from the pool so a bit noisy during the day.”
 of 5 bubbles SandyD280, 26 Mar 2017 | Read review
“If ocean view, ask for 3rd floor or higher to be above the palms.”
 of 5 bubbles ValerieinVB, 25 Mar 2017 | Read review
“view of the land”
 of 5 bubbles osduffus, 23 Mar 2017 | Read review
“take plenty of dollars. try the Japanese restaurant”
 of 5 bubbles Dazno1roofer, 23 Mar 2017 | Read review
5 of 5